On-demand logistics provider
Uber is a technology platform that connects passengers with drivers for hire, typically using a mobile app.
Uber is categorized as part of the gig economy, where drivers use their own cars to transport passengers, who book rides and pay fares via the Uber app.
The service is available in cities and towns around the world, providing an alternative to traditional taxi services.
Uber Technologies, Inc., the company behind the service, was founded in 2009 by Garrett Camp and Travis Kalanick. The Uber app was first released in San Francisco, USA, and has since expanded globally.
In addition to its ride-hailing service, Uber offers several other services, including:
- Uber Eats: A food delivery service that connects customers with restaurants, allowing users to order food and have it delivered to their doorstep.
- Uber Freight: A service that connects shippers with truck drivers to transport freight, much like the way passengers are matched with drivers.
- Uber for Business: A service that allows businesses to manage rides for employees, guests, and customers.
Despite its success and global expansion, Uber has faced various challenges and controversies, including issues related to worker rights, concerns with keeping riders safe, and regulatory pushback in various countries and cities.