While there are many advantages to using a food delivery service, risks are also involved.
Adding another service to the equation between the restaurant and your plate brings even less transparency regarding our food and what might happen to it before we take a bite.
When we order food to be delivered, we trust that our food will be handled safely.
Unfortunately, there have been reports of DoorDash and other food delivery drivers stealing food, or even tampering with it before delivering.
That’s why it is important to answer the question, “Does DoorDash Tamper with food?” truthfully before your next order.
Table Of Contents
- Has Doordash Tampered With Food Before?
- Are DoorDashers Allowed To Tamper With Your Food?
- What Food and Safety Practices Do Doordashers Follow?
- How To Tell if Doordash Tampered With Your Food?
- What Should You Do if You Suspect Doordash Tampered With Your Food?
- Do Dashers Get in Trouble for Tampering With Food?
- Frequently Asked Questions
- To Wrap Things Up
Has Doordash Tampered With Food Before?
Yes, food has been tampered with by DoorDash drivers, according to past accusations.
There are countless reports of missing food from DoorDash customers and several reports of customers finding foreign objects in their food, such as nails and glass.
How Often Do Delivery Drivers Tamper With Food?
A study by US Foods found that 1 in 4 delivery drivers have admitted to tampering with food.
This means there is a real possibility of this happening if you use a delivery service.
Are DoorDashers Allowed To Tamper With Your Food?
Door dashers are not allowed to tamper with your food for any reason.
They are trained to handle every order carefully and are expected to keep your food safe and fresh.
If you find that your food has been tampered with, you should contact DoorDash customer service immediately.
They will investigate the incident and take appropriate action.
What Food and Safety Practices Do Doordashers Follow?
DoorDash has food safety practices in place to protect its customers.
It is strictly prohibited for drivers to open food containers or tamper with food.
It is to remain sealed and kept at an appropriate temperature.
To ensure a safe temperature, all drivers must have an insulated hot bag during their deliveries.
In addition to placing your food in an insulated hot bag, DoorDash requires that all food be wrapped in a foil blanket before it is placed in the hot bag.
This is another safety precaution to keep the food uncontaminated and at a consistent temperature.
DoorDash also asks its drivers to wipe down their hot bags with recommended household kitchen cleaners to disinfect them.
How To Tell if Doordash Tampered With Your Food?
So, how can you protect yourself and make sure no one has tampered with your food?
The best way to tell is to check your food carefully before you eat it.
A few things to look for if you suspect DoorDash tampered with your food are listed below.
- The food packaging is open or damaged.
- There are missing bites or pieces.
- Items (such as sides) are missing from your order.
- The food does not taste or look the way that it should.
If you notice any of these things, that is a sign that your food may have been tampered with.
What Should You Do if You Suspect Doordash Tampered With Your Food?
If you believe your food has been tampered with or you are missing an item, you should contact DoorDash customer service immediately.
You can do this by contacting their customer support number or reporting the issue on the app or LiveChat feature on their website.
If possible, take pictures of your food to support your claim.
Doing this will make it easier for customer service to investigate the matter and take appropriate action.
It is also a good idea to leave an honest review following the incident.
This will help to warn other customers about the potential for food tampering and will hopefully lead to more accountability and transparency from DoorDash.
Do Dashers Get in Trouble for Tampering With Food?
If a customer files a complaint about food tampering, DoorDash will investigate the claim and take appropriate action.
If a driver is caught tampering with food, DoorDash will deactivate their account, and they will no longer be able to take orders.
The consequences for a DoorDash driver caught tampering with food can be severe.
Not only will they lose their job, but they could also face legal action.
This video footage of a DoorDash driver tampering with a police officer’s food is a great example of an incident where legal action might be taken.
Frequently Asked Questions
If you still have concerns, here are answers to some commonly asked questions from DoorDash customers.
Is DoorDash responsible for stolen food?
Yes, DoorDash is responsible for stolen food.
If you have reported stolen food and cannot locate it, they will refund you for the value of your order.
DoorDash has complete discretion in refunding missing orders and may not do so if they feel the customer is at fault.
This could happen for several reasons, such as if the customer provided the driver with the wrong address or if the driver could not contact the customer when they arrived.
Repeat complaints from the same customer may lead to DoorDash no longer refunding missing orders or refusing to take orders from that user’s account.
Is it safe to DoorDash food?
While we can’t say for sure that every order from DoorDash is safe, we believe that the risks are relatively low.
As with any food delivery service, there is always the potential for food tampering, and even though DoorDash does have food safety practices in place, these are not foolproof.
To ensure safety, use caution and inspect your food before eating it.
You can read more about food delivery safety tips from the CDC here.
To Wrap Things Up
It is essential to be aware of the food you are eating when ordering from any food delivery service.
There is a good chance that your food will not be tampered with, but you never know.
Checking your food and reporting any concerns to customer service is the best way to ensure you have a positive experience with DoorDash.
This feedback will help them improve their safety practices and reduce the chances of drivers tampering with food.
If you have any questions, feel free to leave a comment below!