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GoGoGrandparent: Features, Pricing and What Sets It Apart

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Aging in place is a topic of discussion for many senior citizens.

If you’re looking for options to support your independence, you may have heard about the digital caregiving assistant GoGoGrandparent.

This isn’t your ordinary ridesharing service; they go above and beyond.

With GoGoGrandparent, you can order groceries, prescription medications, and more.

Their services are on-demand, ensuring you have the flexibility to meet your needs at home.

Read on to learn more about its features, pricing, and how to use the service in this complete guide to GoGoGrandparent.

What Is GoGoGrandparent

screenshot of what is gogograndparent

GoGoGrandparent is a ridesharing service also known as GoGo, GoGo Grandma, or GoGo Grandpa.

Located in San Francisco, GoGoGrandparent was co-founded by David Lung and Justin Boogaard.

It is a digital caregiving assistant that provides a range of services designed to support seniors and those with disabilities to maintain their independence and facilitate aging in place.

Do You Have To Be a Grandparent To Use GoGoGrandparent?

You do not need to be a grandparent to use GoGoGrandparent services.

GoGoGrandparent is designed to provide essential services for anyone in need.

So, whether you are a senior citizen or someone with a disability, you can register to gain access to their services.

However, those under 18 are not eligible to receive rides.

How Does GoGoGrandparent Work?

To start using GoGoGrandparent, you will first need to sign up for a membership.

There are four membership plans to choose from, which we will later discuss.

After this process is complete, give GoGoGrandparent a call at 1 (855) 464-6872.

This is where you can get all your services, from car rides to chores.

To request a Lyft or Uber, dial 1.

Alternatively, to be picked up from where you were last dropped off, you’ll need to press 2.

For a customized pick-up location, 3, 4, and 5 are the options used.

If you’d prefer an operator, 6 is the number to use.

Press 7 to order meals from nearby restaurants, delivered by services such as GrubHub, Uber Eats, Postmates, and DoorDash.

Choosing option 8 will give you access to grocery delivery from Walmart, Shipt, Instacart, Postmates, and more.

Finally, dialing 0 lets you discuss things like scheduling and medication management.

All of this is facilitated through GoGoGuardian technology, which increased the reliability and usability of Uber, DoorDash, Instacart, and other services.

It monitors and manages the entire process, from request to fulfillment, to ensure that any issues are dealt with promptly.

Furthermore, their background-checked and screened vendors are on hand to assist with home chores and maintenance, from lawn care and fixing light bulbs to clearing snow from driveways.

GoGoGranparent Web Portal

In addition to using your cell phone, you can use the GoGoGrandparent web portal for all your needs.

Members can edit user information such as their home address and contact information through the GoGoGrandparent Dashboard.

You can also add family members to have them notified with a text message about your ride’s details.

Your loved one will be able to see where you are and, more importantly, that you are safe.

Through this dashboard, you can bypass dialing a number and immediately see which options have the needs you’re looking for.

What’s more, you can select where you want to be picked up.

This section has shortcuts to your home, last known location, and saved locations to make this process quicker.

You can either schedule what time you would like to receive your car ride or request a ride immediately.

Who Is GoGoGrandparent For?

GoGoGrandparent was created with senior citizens in mind, as the name suggests.

The service enables an older person to maintain their independence rather than rely on alternative living arrangements.

If you or a family member are seeking on-demand care services, then this company could benefit you.

People with disabilities can also have access to public transportation services, a meal, and the many household chores that GoGoGrandparent provides.

How Is GoGoGrandparent Different Than a Typical Rideshare Company?

The fact that GoGoGrandparent is dedicated to older adults and those with a disability sets them apart from other rideshare services.

After all, others usually take this demographic into account.

For many senior citizens, rideshare services are unsuitable as they may not have a vehicle optimized for their specific needs.

That can lead to challenges like not being able to easily get in or out of a vehicle or storage issues for walkers and wheelchairs.

GoGo Grandparent gives you the option of choosing your vehicle and offers far more services than a typical rideshare company.

This company can not only screen drivers, monitor requests 24 hours a day, and screen cars, but they can also help you with your chores.

You can rest assured that the best drivers will safely transport you from point A to point B.

Each driver has a proven track record of providing excellent service, so you can be sure there will be no problems.  


GoGoGrandparent offers a variety of services, including rides, meal deliveries, prescription deliveries, and even chores.

When you request a ride, GoGoGrandparent will send a qualified driver to you within 15 minutes.

You can also plan ahead and book your ride.

With GoGoGrandparent, ordering groceries has never been easier.

Without the need for a smartphone app, you can have groceries and household supplies delivered to your door.

Likewise, it’s simple to order food from your favorite restaurant.

You can specify your dietary requirements and preferences, and a member of the GoGo team will take care of the rest.

Similarly, you can have a trusted member of the GoGo team pick up your medication from your local pharmacy and deliver it to your door.

In addition, GoGo provides home services.

For instance, you can rely on GoGoGrandparent whether you need a lawn care operator, a dog walker, or anything else.

How Much Does GoGo Grandparent Cost?

screenshot of the gogograndparent pricing page

The Basic plan for a GoGoGrandparent membership costs $8.19 per month.

This plan is designed for customers who will only use services on a limited basis.

The Value plan is the most popular option for customers looking for a good deal.

This includes home services and priority support for only $20.49 per month.

The Premium plan is ideal for customers that seek many of GoGoGrandparent’s services.

You get proactive care management, wellness checks, and other benefits for $81.99 per month.

However, if you’re looking for a full range of services, consider the Total Care plan.

This package is $409.99 per month but comes with many perks, including priority service.

The Total Care package includes rides as part of your monthly cost without you being liable for additional fees.

Meal and grocery delivery have order fees no matter which plan you choose.  

GoGoGrandparent Fees

GoGoGrandparent has a fee for each membership plan called the Concierge Fee.

It covers all costs associated with processing requests and monitoring services until the end of the service.

Members have significantly reduced concierge fees.

Furthermore, this fee includes the costs of a 24-hour call center, a computer server, engineering time, and other expenses associated with bringing these services to your home.

Direct Express and prepaid debit cards can be used to pay for everything from rides and meals to groceries and chores.

Rideshare Fees

GoGoGrandparent does have rideshare fees for each membership plan.

For instance, all membership plans except the Total Care package charge $0.27 per minute for GoGoGrandparent rides.

A Basic plan member will have to pay $1 per ride, but other members will have unlimited rides.

Furthermore, a Basic plan member will pay $5–$8.25 per order, while Value, Premium, and Total Care members will have to pay $2– $4 per order.

The basic plan members pay $7–$35 per order, while other members pay $7– $13 per order.

How Does GoGoGrandparent Tipping Work?

GoGoGrandparent’s tipping works much like any other rideshare company.

When purchasing, choose how much you are willing to provide for the worker.

Is GoGoGrandparent Cheaper Than Uber?

Uber One is a monthly subscription service that includes both Uber and Uber Eats for $9.99 per month or $99 per year.

That is similar to the Basic plan for GoGoGrandparent members.

However, as you may be aware, the remaining plans become increasingly expensive, surpassing Uber One in price.

Uber is not only less expensive than GoGoGrandparent, but it also does not provide nearly as many services.

How Do You Pay for GoGoGrandparent?

All you need to pay for GoGoGrandparent is a Direct Express or a prepaid debit card.

After placing your order, you will have the option of paying with one of the two methods.

How To Use GoGoGrandparent?

Once registered, requesting services is as easy as pie.

Learn how to use GoGoGrandparent below.

How to Sign Up

To sign up for GoGoGrandparent, go to their website and enter your account and billing information.

Once you’ve done that, your next step is to choose which membership works best for you.

screenshot of the gogograndparent sign up page

How to Book a Ride

After signing up and entering your information, request a ride by calling GoGoGrandparent.

At this point, all you need to do is press 1 or visit the web portal, where you will also store your information.

Then, you can book a ride in the dashboard by clicking “ordering.”

How To Use Custom Locations

To set up custom locations, go to the web portal’s dashboard and enter address shortcuts for 3, 4, and 5.

Afterward, you can request a custom pick-up location by pressing 3, 4, or 5 when calling GoGoGrandparent.

How to Contact GoGoGrandparent

Even after your client or loved one is set up with GoGoGrandparent, you can always reach out to the company by dialing its primary phone number — again, it’s 1(855) 464-6872 — and pressing “0.”

This phone number is open to all callers around the clock every day and night.

If you have questions while receiving updates on a trip, you can easily text them to the operator.

You should receive a response shortly from a real person (not a bot).

Help Your Loved Ones Gain Independence

Helping your parents, grandparents, and other elderly family members sign up for GoGoGrandparent is a way to show you care — even if you live hundreds of miles away.

This service is a great way to help them safely and conveniently access transportation and delivery services without navigating gig economy apps.

You may also have kids in your life who have transportation needs.

In that case, consider these four Uber for kids services to connect your children to trustworthy drivers with childcare experience.

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