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How to Cancel DashPass: Stop Paying for DoorDash’s Subscription

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Key Information

Subscription Overview

DashPass is a monthly subscription from DoorDash waiving delivery fees on orders over $12, beneficial if your fees exceed $9.99 monthly.

Eligibility Check

It’s best for those near eligible restaurants; if not, consider how to cancel DashPass to avoid unnecessary charges.

Cancellation Process

Cancel anytime through the DoorDash app, desktop site, phone call to customer support, or email.

FAQs Addressed

Cancellation removes credit card details from the account, with service continuing until the next billing cycle if already paid for the month.

How to Cancel DashPass Subscriptions

Cancelling your DashPass subscription is straightforward, with multiple methods available depending on how you’d like to do it.

1. Cancel DashPass Using the DoorDash App

  • Log into your DoorDash account within the app.
  • Navigate to “Account” and select “Manage DashPass.”
  • Choose “End Subscription” and follow the prompts to confirm.

2. Cancel DashPass Using a Desktop Computer:

If the app doesn’t excite you, a desktop computer should do the trick.

Here, you would need stable Internet connectivity to visit https://www.doordash.com.

To cancel your subscription through the desktop computer, simply follow these steps:

  • Visit the DoorDash website and log into your account.
  • Click the menu icon, then select “DashPass.”
  • Hit “End Subscription” and confirm your decision on the following page.

3. Cancel DashPass Via Phone Call:

  • Call DoorDash customer service directly at (855) 973-1040.
  • Request to speak with a representative and inform them you wish to cancel DashPass.
  • The representative will process your cancellation immediately.

To maximize the effectiveness of this method, refer to our guide of How to contact DoorDash via Phone Call.

4. Cancel DashPass by Emailing Customer Support

  • Send an email to help@doordash.com from your registered email address.
  • Include your account details in the email to verify your identity and state your intention to cancel DashPass.

To maximize the effectiveness of this method, refer to our guide of How to contact DoorDash via Email.

What to Expect After Cancellation

When cancelling DashPass, you might run into some questions. Below you can find answers to the issues you may run into in the process of closing down your account.

Does Cancelling DashPass Get Ride of My Credit Card Details?

Upon cancelation, your credit card details should disappear automatically from the system. However, you might need to confirm this manually via your DoorDash account.

To do this, you would have to follow these steps:

  • Go to doordash.com via any web browser
  • Click the three horizontal lines on the upper right corner
  • Click “Payment”
  • Click the three dots that lie beside the method of payment that you wish to delete
  • Click the button labeled “Delete” before confirming your decision and choice
vector graphic showing an illustration of how to remove card from doordash

How Long Does it Take for DoorDash to Cancel a DashPass Subscription?

DoorDash processes DashPass cancellations immediately, but to avoid charges for the upcoming period, cancel at least one day before your subscription renews. Your DashPass benefits continue until the end of the current billing cycle before the cancellation takes effect.

Does DoorDash Prorate Refunds on Cancelled DashPass Subscriptions?

No, DoorDash does not prorate refunds for cancelled DashPass subscriptions. If you cancel, you can continue to use the DashPass benefits until the end of the current billing cycle, but you will not receive a refund for any remaining time.

Reasons for Canceling DashPass

Canceling your DashPass subscription might be wise if you’re not near eligible restaurants or if you’re moving to an area without DashPass service.

It’s also financially prudent to unsubscribe if your regular delivery fees fall below the $9.99 mark, or if you’ve found alternative ways to receive free delivery.

If your orders often don’t meet the DashPass eligibility criteria, canceling can save you from paying for a service that doesn’t benefit you.

Wrapping Up

Remember that DashPass offers you a world of benefits as long as your orders from eligible restaurants exceed $9.99. If that’s not the case, you should start learning how to cancel DashPass, as it wouldn’t be worth the hassle.

Additionally, you can unsubscribe from the app (on iOS or Android devices) or the website (via your desktop computer).

You could also do so via a phone call or by emailing customer support. Therefore, use any of these steps today to unsubscribe if you deem the service unbeneficial.

1 thought on “How to Cancel DashPass: Stop Paying for DoorDash’s Subscription”

  1. Bro excellent job, this was so convenient you found a phone number for me to call?!?! In my case I didn’t even subscribe to dash pass nor do I have the money to do so. As you might assume yes, the payment did not go through. But when I try to cancel it through the app or browser it doesn’t show me the option to cancel it. The fact that I now have their phone number for them to cancel my dash pass subscription right on the spot is so convenient


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