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How to Cancel DashPass: Stop Paying for DoorDash’s Subscription

Last updated: June 30, 2021
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DashPass has proved to be quite popular among customers whose food delivery fees exceed $9.99 per month.

However, the benefits accruing from being a dasher only come into play for those living near eligible restaurants.

Those who don’t should think of how to cancel DashPass.

DashPass is a DoorDash monthly subscription service – it costs $0 delivery fee for each order that’s above $12.

Currently, it’s available only in the United States and Canada though not everywhere in these two North American nations.

Since it’s a subscription service, you’re free to cancel it at any time.

Before learning the actual process, you should first know the reasons that would justify cancelation.

With your reasons in place, you’re now ready to learn how to cancel this subscription service from DoorDash.

Reasons for Canceling DashPass a Subscription

First, though, it would be great to look at the reasons that could justify canceling the subscription.

Mostly, such a decision depends on proximity to eligible restaurants. Not all restaurants are eligible for the DashPass subscription or service.

Secondly, you might have moved or planning to relocate to a different location.

In such instances, it’s only logical to cancel your DashPass subscription. This becomes more urgent your new location has no eligible restaurant.

Alternatively, it would also make sense for you to end subscription if your monthly delivery fee is below $9.99.

Furthermore, your decision would be justified if you know of one or more ways of receiving free delivery.

You could also consider unsubscribing if you don’t see any benefit.

Each order has to meet a specific requirement to qualify for delivery through the DashPass service.

If you believe that many of your orders won’t qualify, you’d be right to cancel the subscription.

How to Cancel DashPass Subscriptions

Regardless of your reasons, you should learn how to cancel DashPass subscription.

DoorDash offers you that chance. Several options are open to you here.

These include canceling through the app, desktop computer, phone call, or by emailing customer service.

Let’s examine each one.

graphic illustrating how to cancel dashpass

1. Cancel Using the App

This would be a beautiful option for anyone who has installed the DashPass app on smartphone.

It’s compatible with both iOS and Android devices.

The procedure to follow is quite straightforward and includes:

  • Using the app to log in to your DoorDash account
  • Clicking “Manage DashPass” on the Account tab
  • Selection the option marked “End Subscription”

2. Cancel Using a Desktop Computer

If the app doesn’t excite you, a desktop computer should do the trick.

Here, you would need stable Internet connectivity to visit https://www.doordash.com.

To cancel your subscription through the desktop computer, simply follow these steps:

  • Log in to your account at www.doordash.com from your preferred web browser
  • Click on the menu icon, which is at the top left corner
  • Select the option labeled “DashPass”
  • Click the button marked “End Subscription”
  • Confirm your selection on the next page

3. Cancel Using a Phone Call

The app and desktop solutions don’t appeal to you?

In that case, you might love canceling your subscription via a phone call.

This old-fashioned solution is perfect for many reasons.

For example, it’s as direct as dialing (855) 973-1040.

Once the phone rings, ask to speak to a representative of the company.

When the representative picks up the call, don’t hesitate to put your request across.

The representative has the permission from the company to unsubscribe you right on the spot.

4. Cancel by Emailing Customer Support

Email is another powerful alternative to anyone who doesn’t fancy any of the options offered above. We also recommend it.

For this to work, you would need to address the email to the DoorDash customer support using the official DoorDash email address.

Below are a few things worth noting when sending an email.

  • Address is to help@doordash.com.
  • Write all the details of your account on the body of the email to confirm your identity.

Frequently Asked Questions

When cancelling DashPass, you might run into some questions.

Below you can find answers to the issues you may run into in the process of closing down your account.

Does cancelling DashPass get rid of my credit card details?

Upon cancelation, your credit card details should disappear automatically from the system.

However, you might need to confirm this manually via your DoorDash account.

To do this, you would have to follow these steps:

    • Go to doordash.com via any web browser
  • Click the three horizontal lines on the upper right corner
  • Click “Payment”
  • Click the three dots that lie beside the method of payment that you wish to delete
  • Click the button labeled “Delete” before confirming your decision and choice

How long will a cancelation take?

You need to make the cancelation on time, though.

Otherwise, your current billing period will go on unaffected and you would have to renew the subscription.

Usually, DoorDash allows you to make the cancellation any time, though.

However, it’s nice to remember that DashPass runs a month-by-month subscription service.

Its service fees come into effect at a specific time or date each month.

Therefore, cancel it at least a day before the next renewal date.

Alternatively, you can cancel on the first day after renewing your next subscription.

You will receive the service until the next billing period is due.

The cancellation comes into effect on the next billing period.

What if I’ve already paid for the month?

As stated above, you can unsubscribe from this DoorDash service any time you want.

Even if you’ve already paid for the next month.

However, you will continue receiving the service until the next scheduled renewal date when it ceases.

Wrapping Up

Remember that DashPass offers you a world of benefits as long as your orders from eligible restaurants exceed $9.99.

If that’s not the case, you should start learning how to cancel DashPass, as it wouldn’t be worth the hassle.

Additionally, you can unsubscribe from the app (on iOS or Android devices) or the website (via your desktop computer).

You could also do so via a phone call or by emailing customer support.

Therefore, use any of these steps today to unsubscribe if you deem the service unbeneficial.

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