If you’re driving for or riding with with Uber, then you may run into a situation where you need to change your password. It can happen for a variety of reasons, but when it does, you want to be sure that you can do so as quickly and easily as possible.
In this post, we’re going to show you how to change your Uber password. This will be useful information whether you’re a rider or driver.
We’ll also look at some common reasons to change your password, what to do if you’ve forgotten your password, and how to keep your Uber account secure.
- Reasons to Change Your Uber Password
- How to Change Your Uber Password
- 3 Tips to Keep Your Uber Account Secure
Reasons to Change Your Uber Password
Why would you want to change your Uber password in the first place? If you’ve got a password that you can easily remember and like using, then changing it can seem silly. However, there are several situations in which changing your Uber password might make sense.
The first situation is that Uber has had some sort of data or security breach that leaked passwords to hackers, criminals, or other people who shouldn’t have access to the payment options and personal information stored in your Uber account.
Uber will likely inform you of any serious data breaches, but you should also watch the news for any that might affect you. If you’re not sure if a breach affects you, it’s best to err on the safe side and just change your password anyway. You can never be too careful with these sorts of matters.
Data leaks aren’t the only reason to change your password, however. You might also need to change your password because you’ve forgotten it. It happens to the best of us, especially if the password is long or complicated.
If you can’t remember your password, it’s best to just go ahead and change it instead of typing as many variations of it as you can into Uber’s system. This will just result in you getting locked out of your account, which will make it even harder to log back in.
Finally, you might change your password out of more general security reasons. If your password is weak, then you should do yourself a favor and change it to something stronger.
You don’t want to have a password that’s easy to guess. Examples include the following:
- Your name (and any variations of it)
- “Password” or any variations
- The name of your pet, significant other, or children
- Your birthday
- Short words or short strings of numbers (automated computer hacking systems can easily guess these using brute force)
- The same password you use for every other site
Instead, you should aim to have a password that meets the following criteria:
- As long as possible
- Contains a mix of symbols, numbers, and uppercase and lowercase letters
- Not a password you use for any other site
We’ll discuss some more tips below on how to keep your Uber password and account safe, but you should definitely change your password if you fit any of the situations we’ve discussed so far.
How to Change Your Uber Password
So you’ve decided you need to change your Uber password. How do you do it? Luckily, the process is quite simple for both riders and drivers.
How to Change Your Uber Rider Password
We’ll start with how to reset the password for your Uber passenger account. You’ll need to use the Uber app to do it. Follow these steps:
- Select “Settings” in the main app menu
- Tap the bar that displays your profile info
- Tap under where it says “Password”
- Re-enter your current password
- Type your new password and then tap “Save” when prompted to do so. Note that passwords must be at least five characters long.
If you forgot your password, you’ll need to take additional steps to reset it. Don’t worry, this isn’t complicated either. Just visit the Forgot Password page on Uber’s website. From there, enter the email address associated with your Uber account into the box provided:
Uber will then send you an email with a password reset link. If you don’t see the email, be sure to check your junk folder, as password reset emails can often get caught in Gmail’s or other email service providers’ spam filters.
Once you’ve opened the email, just click on the included link. You’ll then be redirected to a page where you can enter a new password. Be sure to open the email and click the link as soon as possible. These links are only valid for a limited amount of time for security reasons.
How to Reset Your Uber Driver Password
Resetting your Uber driver account password is even simpler than for your rider account. Unlike with your rider account, you can’t reset your Uber driver password from within the Uber Partner app. Instead, you’ll need to visit the password reset page.
You’ll follow the same steps as if you’d forgotten your Uber passenger account password. Just enter your email address in the provided box, click “Next,” and then wait for an email with a link to reset your password.
If you’re still having issues, contact an Uber support team member for further assistance.
3 Tips to Keep Your Uber Account Secure
Before we conclude this article, we wanted to include a few pieces of advice to help keep your Uber account secure.
These are simple steps, but they can go a long way to making sure that someone never gains access to your Uber account without your permission. This way, you’ll have less need to change your password or worry that someone has hacked your account.
1. Use Strong, Unique Passwords for Every Site
We mentioned this already above, but it’s worth repeating. The more times you use the same password across sites, the more vulnerable you are to hackers. It only takes one compromised site or data breach to leak a password that you use not just for your Uber account, but also for your bank account, credit card account, or other vital online service.
The best way to have strong, unique passwords without having to worry about remembering them is to use password management software like RoboForm, LastPass, or Dashlane. You can use these tools to generate and store passwords that are longer and more complex than any you’d ever be able to create or remember on your own.
2. Don’t Log In to Your Uber Account Over Public WiFi
It’s tempting to sign into your Uber account using coffee shop or airport WiFi in order to check on key account details. Don’t do this, however. It’s not safe.
Accessing your account on these unsecured WiFi networks makes you vulnerable to hackers who are attempting to steal your information. If you must use one of these networks to access your account, at least do so over a VPN in order protect your data.
3. Log Out of Your Uber Account When You’re Not Using It
We’re not asking you to log out of the Uber app on your phone. That’s just impractical. As long as your phone has a strong passcode and you don’t leave it where it could be stolen, you can stay logged in to the Uber app on your phone with no problem.
On your desktop or laptop computer, however, be sure to sign out of your Uber account once you’re done. This will protect your account from someone else who comes along and uses the computer.
You should be especially careful of this if you’re accessing your account on a public computer such as one at a library (although if you’re following Tip #2, this shouldn’t be the case anyway).
Keep Your Uber Password Secure and Change It When Necessary
We hope you now understand how to change your Uber account password, whatever your reason for doing so. Additionally, you should now be better equipped to keep your Uber password, account, and other personal information secure from cybercriminals.
If you ever encounter any suspicious activity related to your Uber account (such as an email claiming to be from Uber asking for account info or financial details), be sure to report it to Uber customer service or local law enforcement. This way, everyone will stay safe.
Brett Helling is the owner of Ridester.com. He has been a rideshare driver since early 2012, having completed hundreds of trips for companies including Uber, Lyft, and Postmates. In 2014 he acquired Ridester.com to share his experiences with other drivers. His insights are regularly quoted by publications such as Forbes, Vice, CNBC, and more. He is currently working on a book about working in the Gig Economy, expanding his skill set beyond the rideshare niche. Read more about Brett here.