In a world driven by smartphones, it’s easy to forget that not everybody has given into the trend. Yes, it’s a shock to hear, but not everybody has a smartphone.
But what happens if you want to get an affordable, reliable ride without one? Well, the big rideshare companies understand this, and have made it possible to request a Lyft or Uber ride online.
Request Lyft and Uber Online
There are two ways to request a ride online; though Lyft or through Uber. The process is similar with the two services, and we’re going to break down how to do both below.
Request Uber Online
While they are the largest ridesharing company in the world, Uber understands the value of retaining riders that like to stay old-school. For riders looking to book Uber online, there are just a few simple steps to follow.
Uber without smartphone access can either be done using a home computer or mobile browser. Either way, riders will navigate to the Uber website, then authorize the web page by entering their phone number.
Once entered, Uber will send a short code to the phone, which riders will enter into the page. From there, they will be able to log into the page that allows them to request a ride. Once in, riders will simply enter a pickup location and dropoff destination, then can confirm a ride by selecting “Request”.
From there, they will be paired with a driver, and ride updates will be sent straight to their phone via text message. Uber without smartphone capablities, however, cannot display ride tracking information or estimated costs, so this information is shown within the computer’s browser window.
For a step-by-step walkthrough of how to request Uber online, check out this tutorial from YouTube.
Request Lyft Online
If want to call Lyft without smartphone capabilities, you’ll need to request a Lyft online using a computer browser.
To call Lyft online, navigate their website and enter the phone number tied to your Lyft account. To maintain an account with Lyft, you don’t need a smartphone, only a phone that is capable of getting texts and calls.
Once the phone number is entered into the website from your computer, you’ll need to enter all the ride information necessary including the type of service you’d like to ride in, as well as pickup and dropoff locations. If everything looks correct, select “Request Lyft”.
Like the process of requesting an Uber ride from a computer, Lyft also sends updates via text message, and the driver and ride information can be accessed through the browser window you used to request the ride.
In addition to using a computer to call a ride, Uber and Lyft have integrated their services into other technology by opening up their APIs.
By allowing other companies to tap into their services, developers have gone beyond just getting Lyft estimates or Uber rates and costs. They’ve allowed the ability for users to book a ride through their TV, another app, or even an Amazon Echo.
Alexa Uber Partnership
For time-sensitive users looking for a ride, ordering an Uber from their Amazon Echo is simple, but takes a little work beforehand.
Since Alexa, the preferred personal assistant of this modern era, can take voice commands, all Uber users have to do is connect an Uber account to an Amazon Echo.
- Open the Alexa app and select the menu from the top left of the screen.
- Tap the “Skills” option.
- From the search bar, find Uber.
- Tap the “Enable Skill” option.
- Agree to the terms to give Uber access to the location information, as long as the home address is current.
- Next, sign into your Uber account when prompted.
- It will ask you to agree to link the two accounts. Tap “Allow”.
Once linked, the newly enabled skill will allow you to order an Uber with your Amazon Echo.
Still confused? Here’s a video tutorial that walks you through the process (we like detailed tutorials, if you can’t tell).
It’s cool that Uber and Lyft allow riders to request a ride through so many different avenues. Of course, it makes perfect business sense and would be pretty foolish to discount a still large majority of people that don’t have smartphone.
I personally haven’t tried to order a ride without my app through a computer, but I have tried the Alexa route. A word of caution on that: make sure your Home address within the Alexa app is set to your current location, and don’t call a ride until you’ve verified that. My driver was pretty upset after showing up to a house that I no longer lived in.
Have you ordered an Uber or Lyft ride online without using the apps? How was your experience?