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The Fastest Way To Contact Spark Driver Customer Service

Learn the best ways to contact Spark driver customer service to get help with problems. Learn how to use these fast channels and get help today.

How to Contact Spark Driver Customer Service

Understanding the quickest and easiest ways to contact Spark Driver customer service is a must forging workers where time is money.

Instead of waiting around for new orders, trying to troubleshoot the app on your own, or figuring out how to reinstate a deactivated account by yourself, contacting Spark Driver customer service can help you get back on the road to deliver groceries.

vector graphic showing an illustration of contacts for contacting spark driver customer service
  • Spark Driver Phone Number: The Spark Driver customer service phone number is +1 (855) 743-0457.
  • Spark Driver Support Email: The Spark Driver support email is [email protected] for all driver concerns and queries.

Why Contact Spark Driver Customer Service?

Spark Driver is available in numerous locations around the United States.

Fortunately for potential drivers, the signup process is quick, easy, and simple.

After the signup, drivers can immediately begin working by starting with local deliveries in their area!

This makes it easy for residents to place orders, relax, and have their products delivered to their doorstep in no time.

One of the biggest things to keep in mind is customer service – drivers need to be able to deliver the orders quickly and on time.

Being in touch with Spark Driver customer service guarantees no hiccups with your order.

However, knowing how to contact Spark Driver customer service can ensure no snags along the way.

vector graphic showing a Spark driver sitting in a car and speaking on the phone with a spark driver customer service representative

Application Issues

Individuals can sign up for Spark Driver by visiting the Join Spark Driver tab on the homepage, inputting their personal information, and completing the enrollment through the Spark Delivery Drivers, Inc. company.

The delivery driver should receive the status of their Spark application signup through text message or email.

However, if they have not received any updates regarding their Spark application status, contacting Spark Driver customer service can help them figure out why there may be a delay.

Making the application process as seamless as possible can promote more remote workers to choose this grocery delivery service vs. other competitors.

Order Issues

Customers will visit the Walmart site to choose what they want for their specific order.

By selecting multiple items to be delivered to their home, the website will then send a request to the nearest Walmart that triggers a delivery driver to accept the Spark delivery request.

One of the main issues with Spark Drivers is the long wait time – compared to other grocery delivery services, which pride themselves on quick under-30-minute delivery, Spark Driver deliveries can take upwards of 3 hours.

Contacting Spark Driver customer service is an easy way to navigate lengthy delivery times and coordinate complicated orders.

Delivery Issues

One of the main differences between Spark Drivers vs. other delivery services is that customers placing orders must be home to receive the products.

Since the Spark Drivers are independent drivers who are not under contract by Walmart, they are not authorized to leave unattended packages outside of a person’s apartment or home.

In this case, there could be order delivery issues if you were not home, did not hear the doorbell ring, or missed your Spark Spark delivery.

App Issues

Drivers can download the Spark Driver delivery app on Google Play or the App Store.

Drivers must have an iOS 11 phone or Android 5.0 or higher to be compatible with the Spark driver app, along with containing a camera with a flash and GPS services.

Some troubleshooting issues that may require Spark Driver customer service are the Spark driver app not working, the phone not being updated and compatible with the latest app, and in-app notifications not working.

Troubleshooting the Spark SQL can reduce any glitches within the app.

Drivers can report an issue through the Spark driver app by clicking on the “Report an Issue” button on the left side of the Spark App home screen.

Then, they can choose from area categories to pinpoint the issue, such as “Less Offers Received,” “Less Work,” or “Payments.”  

Furthermore, some Spark Drivers experience concerns with the app, leading to low ratings on the Google Play and App Store and contributing to unhappy drivers.

Some drivers state that you can only receive and accept one special offer at a time, which reduces the bonus incentive of using this delivery service over other options.

In addition, drivers state that the app has trouble switching between different time zones, which can diminish the number of possible deliveries in their local area.

Lastly, Spark Drivers state the compatibility with the Walmart app featuring an in-store map is confusing and hard to understand.

These issues can contribute to requiring an easy way to get a hold of Spark Driver customer service.

Account Issues

Some Spark drivers may have account issues that can dissuade them from working with Walmart.

In order to [permanently delete a driver account, Spark Driver must contact Spark Driver customer support at their email to temporarily freeze or permanently delete their account.

Deactivated Account

Spark Drivers have noted at times, their account has been unintentionally deactivated.

At this point, they should contact Spark Driver customer service to determine why their account was deactivated and how to reinstall it.

Usually, they can reinstate their account by contacting the driver support email, providing helpful information, and checking their SMS for the verdict.

Wrapping Up

Spark Driver is a great solution for local gig workers looking to make some extra cash with their local Walmart.

Providing a high level of support and communication through Spark Driver customer service can help drivers and customers remain happy with the service.

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