For new users, it can be time-consuming to learn how any app works. Uber app is no different. From exploring the new interface, playing with all features, to figuring out where exactly to go when you need something specific, there is a lot to learn and discover. The great thing about Uber is that it’s a very intuitively designed. So both new and experienced drivers can learn to work their way through it incredibly fast.
Although it’s easy enough to accept and cancel rides because of its clean user interface, it has a ton of additional features which are useful but may not have been explained thoroughly during a new driver’s onboarding session.
Today, we’ll be talking about such the features present in the Uber ridesharing app and how they can help you as a driver. This way, instead of going to Google to figure out each feature’s functionality, you can just refer to this article.
Uber Driver App – A Crash Course
Once you download the app and log into your account, the home screen is the first thing drivers will see. It contains the following:
Map with SURGE Areas
This is a basic map that tells drivers which areas are currently experiencing SURGE pricing. Different locations in the map are filled in with varying shades of yellow, orange and red. These are areas where there is an increased demand for drivers.
When you drive towards any of these shaded areas, you will start getting ride requests. Accepting ride requests in SURGE areas results in extra income. However, unlike the rider version of the app, this won’t tell you how much competition is present around you. For that, you will have to log into your Uber passenger app. Drivers should be careful not to go in areas that already have a cluster of drivers; this will lessen their chances of booking a ride.
If you click on the lightning bolt icon present on the top of the map and zoom into any of the shaded regions, you can see which surge multiplier (1.3x, 1.5x, 2.2x) applies to the base fare of which area.
Related Content: SURGE Pricing: What It Is and How It Works
Uber Destination Filter
Destination filter allows you to receive trip requests only from the route leading to your destination (like your home). Sometimes when you are going somewhere specific, you might feel like giving a few rides, without changing routes, for quick extra cash. This app filter essentially allows you to set your app to only take rides going to or near a destination you specify. It’s great for getting one more trip in before going home!
Uses are limited to twice a day, and regardless of how many trips you make along your way, it will only count as one destination use, unless you change the destination.
When this feature is turned on, your number of incoming requests will decrease and the time between each request will be spaced out a lot. Even if you aren’t providing any rides but have a destination set, the app will automatically give you the turn-by-turn directions to your destination. Feel free to turn this off by tapping on “Hide”
If you haven’t been getting any bookings in a while, you should check to see if you’ve gone online. All you have to do is swipe the toggle button on the top of the app to the right.
If you are still unable to go online at all, it might be happening for a few reasons. Ensure that your documents are not expired, you aren’t driving outside of the city you signed up for, you’ve upgraded the app, and your account is not frozen due to a complaint report or accident. Network issues or having your location turned off can also prevent you from going online.
Important announcements go here. These could be Uber-wide or location-specific announcements about upgrades, driver benefits or helpful articles. Drivers should keep an eye on this tab, so they don’t miss anything!
The Earnings Tab
The Waybill tab lists insurance information and details, as well as trip details
like the driver’s name, license number, license plate number, trip fare, passenger’s name, pick up and drop off location, etc.
Many large cities require this information to be shown to the drivers during the length of that trip.
The payment tab displays payment information and allows drivers to add new payment options like a different debit card to their accounts.
Forgot what documents have been submitted? Check the Documents tab. It has important information such as which documents are active and which will expire soon.
Like to fiddle with things? You can customize everything from Accessibility, Navigation options, Contacts, and Affiliations.
Drivers can use Pandora to sync up with the rider’s Pandora accounts, which lets them play their music from the car stereo! The volume will automatically change based on the sound of the turn-by-turn navigation or other in-app notifications.
Learn about the team behind Uber and technical details about the Uber app.
Check out The Rideshare Guy’s video demo of the Uber Driver app!
There it is- a quick guide on what the Uber Driver app contains! It can be quite a handful at first, but if drivers just follow this guide they’ll be ready to go. The Uber developers are constantly updating the app, and we will continue to add the latest features to this article as they get released. Good luck!
Got any tips on how to use the Uber app more effectively? Drop them in the comments.