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Uber Fees: How Much Does Uber Actually Take From Drivers? (With Case Studies)

Uber Fees: How Much Does Uber Pay, Actually? (With Case Studies)

Last updated: June 22, 2021
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With Uber, you can set your own hours and drive on your own time — sounds great, right?

It can be, but there are a couple of things you need to keep in mind before you start driving for Uber so that you can set your expectations and know exactly what you’re getting into.

These are:

    • How much you can earn with Uber
    • How much commission Uber actually takes from each ride

We’ll give you a look at both of these points in this article to help you decide if being an Uber driver is a good fit for you.

Note: To provide context to this post, we highly suggest you check out our posts on…

  1. How Uber prices are calculated
  2. How Uber pays drivers
  3. The commission Lyft takes from drivers

Additionally, this post goes into detail about how much rideshare companies take from each ride.

If you’re looking for hard data on how much drivers earn, then check out our 2020 Earnings and Satisfaction Survey.

We found that drivers in 2020 are making 31% more than they were in our 2018 survey.

That aside, let’s jump right in.

Uber Fees: An Introduction

The Uber model is simple: Passengers a pay a booking fee and per minute and mile during their ride.

Then, the driver is paid the majority of the fare and Uber takes a cut called a “Service Fee.”

As it turns out, Uber hasn’t been so transparent about fees it’s charging its drivers.

In our research, we found that Uber is actually taking a much higher portion of driver earnings than the advertised 25 percent commission.

There are actually a number of additional fees that rideshare companies take.

As a result, the Uber booking fee is actually much higher than that 25 percent.

How does this happen? We put together a quick video to easily explain:

The Problem: Lower Prices and Booking Fees

Uber and Lyft both charge a “booking fee” and “safe rides fee” on each ride.

These vary by city but are generally somewhere between $1–$3 dollars in the United States and are added directly to the passenger’s fare.

Unfortunately, Uber drivers don’t actually see any of this booking fee in their bank accounts

It goes directly to Uber and isn’t included in the driver’s fare.

Even if you’re driving a Tesla or another high end car, they still take a healthy cut.

On lower priced rides, this means that Uber is taking a much higher cut than 25 percent.

Further, Uber has lowered its prices significantly over the past few years, hurting Uber driver salaries in the process.

For example, in 2013, Uber drivers only had to drive roughly 2.36 miles to make $10 before fees.

Nowadays, the average Uber driver has to travel a whopping 4.71 miles to make the same amount of money.

Oh, and that’s before the $3.26 Uber takes.

In other words:

The lower the ride fare is, the higher Uber’s commission becomes. And the higher Uber’s commission becomes, the less rideshare drivers make.

Here’s an infographic that analyzes a recent study of Uber rides in San Francisco.

As you can see, after Uber’s booking fee and 25 percent commission are added up, the fee can sometimes be significantly more than one-fourth of the ride that Uber promises.

See the full infographic below:

How Much Does Uber Take From Drivers?

Uber Fees: How Much Does Uber Pay, Actually? (With Case Studies)

Despite claiming to take just 25 percent commission on rides, rideshare companies like Uber actually take up to 42.75 percent of their drivers.

That’s just for a minimum-price fare ride in San Francisco.

In other words: Short rides are becoming less and less profitable for drivers.

For many rideshare drivers in San Francisco (and elsewhere), almost half of a driver’s earnings are lost to Uber.

So before you rush out and sign up to become an Uber driver, we suggest getting a firm understanding of what’ll get taken from your paycheck first.

Lyft Fees vs. Uber Fees

Both Lyft and Uber claim that they never take more than 25 percent commission from their drivers.

But as you can see above, this is almost never true.

Uber claims that their drivers take home $25 per hour and Lyft claims that drivers can earn as much as $35 per hour.

However, Lyft takes 20 percent of each fare — plus the entire booking fee — while Uber takes 25 percent from each fare.

In a 2015 study into how much Uber drivers make, researchers found that after expenses were factored in, drivers in Detroit only earned around $8.77 per hour, barely above the city’s minimum wage.

The Drain on Your Commission

According to the San Francisco-based study, the median commission that drivers lost out on over the course of 37 rides was around 39.01 percent — much higher than the 25 percent claim that Uber makes.

Further, a majority of the Uber drivers that participated in the study earned less than $10 on a majority of their rides.

After you factor in additional automobile and other independent contractor expenses, you’ll quickly see your effective hourly wage decrease — especially on shorter rides.

There are a number of driving-related expenses to keep in mind when driving for Uber too.

For example, Uber and Lyft will pay for some of your liability and collision insurance to protect you from professional claims, but you still need to pay for your basic vehicle insurance for the times when you’re not driving for Uber.

Other expenses to keep in mind include:

  • Gas prices
  • Car maintenance
  • Tolls
  • Self-employment taxes
  • Regular maintenance
  • Car washes and interior detailing
  • Getting to the pick-up point

In some areas, it’s also very difficult for drivers to collect passengers safely without infringing on rules surrounding road traffic.

Arranging a meeting spot with a customer can sometimes lead to fines for entering bus lanes, or waiting in prohibited areas.

Pro tip: If you get one such fine, reach out to Uber customer service and they’ll help you figure out next steps.

How Much Uber Pays: the Bottom Line

As we outlined above, this Uber booking fee directly results in a higher Uber commission, so drivers will have to work much harder to keep the level of earnings they’ve grown accustomed to in years past.

With this in mind, it’s hard to earn a full-time wage by driving for Uber.

Since a five-mile ride earns less than $7 in many cities, drivers will often find themselves making far less than $15 an hour.

However, that’s not to say that it isn’t worth driving for Uber at all.

Part-time drivers can still use the platform to supplement the income from their full-time jobs, and those that can commit to longer hours may experience more ride demand now since Uber has decreased fares.

Either drivers are going to have to figure out how to make a ton of extra tips, a change will need to happen within Uber, or drivers will need to find new jobs. Only time will tell.

Did you know that the actual commission Uber is taking is much higher than 25 percent?

How do you make up for this cut? Let us know in the comments below!

View All Comments (116) Add A Comment

  1. Stephanie Says:

    Oh wow, I knew the booking fee was high but I didn’t realize that all of it went to Uber. Why don’t they pass any of this along to drivers?

  2. Stephanie Says:

    Oh wow, I knew the booking fee was high but I didn’t realize that all of it went to Uber. Why don’t they pass any of this along to drivers?

  3. RJ Stenson Says:

    And there are tons of drivers that don’t know this. Share this for awareness!

  4. RJ Stenson Says:

    And there are tons of drivers that don’t know this. Share this for awareness!

    1. John Says:

      Post = Shared!!

  5. John Says:

    Why would they pass it along? They are billions of dollars in debt and are doing everything they can to get out. Starting with taking more from us 🙁

  6. John Says:

    Post = Shared!!

  7. Larry Adams Says:

    Don’t know if it’s improved any since I started driving, but my so-called mentor never got out of his chair, never went on an orientation ride with me or any of the other prospective drivers, gave the group of about ten people a five minute crash course on using the Lyft app… and basically said you’re approved, good luck. He never told me about the destination mode, so until I found out about it from a former driver who was using me to get home, I had to sign off completely to get back to civilization.

    My first night was a disaster because I didn’t fully understand how to accept a pax, I missed probably a half dozen rides, or how to close out the ride when it was done… Now that I’ve been driving for more than six months, I think I understand most of what I need to know, but I’m still learning from my mistakes.

  8. Larry Adams Says:

    Don’t know if it’s improved any since I started driving, but my so-called mentor never got out of his chair, never went on an orientation ride with me or any of the other prospective drivers, gave the group of about ten people a five minute crash course on using the Lyft app… and basically said you’re approved, good luck. He never told me about the destination mode, so until I found out about it from a former driver who was using me to get home, I had to sign off completely to get back to civilization.

    My first night was a disaster because I didn’t fully understand how to accept a pax, I missed probably a half dozen rides, or how to close out the ride when it was done… Now that I’ve been driving for more than six months, I think I understand most of what I need to know, but I’m still learning from my mistakes.

  9. Ricardo Serrano Says:

    Im a 1 year uber veteran and I’ve completed 1706 fares. So I noticed today on a long fare i was only paid $11.70 for a 35 minute fare that was over 14 miles during rush hour. They charged the passenger over $20.00. I went back through all my fares today. They’re taking about 40% now. I have proof. This is upsetting. A year ago it was 20% now its 40%..? I find this unacceptable. I now have to drive 600 miles a week to make $500 and before i maybe drove 450-500. Thats a rough guess
    . Either way we are losing out..about 15% for sure.

  10. Ricardo Serrano Says:

    Im a 1 year uber veteran and I’ve completed 1706 fares. So I noticed today on a long fare i was only paid $11.70 for a 35 minute fare that was over 14 miles during rush hour. They charged the passenger over $20.00. I went back through all my fares today. They’re taking about 40% now. I have proof. This is upsetting. A year ago it was 20% now its 40%..? I find this unacceptable. I now have to drive 600 miles a week to make $500 and before i maybe drove 450-500. Thats a rough guess
    . Either way we are losing out..about 15% for sure.

  11. Manjeev sachar Says:

    Uber is not keeping with its contract as per cut they keep. To hide actual what Uber charges rider it now does not show total fare charged. It only shows what driver made. It is not as transparent as it used to be. On asking rider what they paid for certain ride one can find how Uber is conning it’s so called partners. If Uber has nothing to hide let them show actual fare paid by the rider minus commission. They will not do that. This is more prevalent in multiple stops in Uber Eats. Even if second delivery is further away driver gets under $3.00. Only God know what actual fare is/ was. Some committee has to look into it. And drivers be paid for all money Uber has wrongly pocketed.

  12. Manjeev sachar Says:

    Uber is not keeping with its contract as per cut they keep. To hide actual what Uber charges rider it now does not show total fare charged. It only shows what driver made. It is not as transparent as it used to be. On asking rider what they paid for certain ride one can find how Uber is conning it’s so called partners. If Uber has nothing to hide let them show actual fare paid by the rider minus commission. They will not do that. This is more prevalent in multiple stops in Uber Eats. Even if second delivery is further away driver gets under $3.00. Only God knows what actual fare is/ was. Some committee has to look into it. And drivers be paid for all money Uber has wrongly pocketed.

  13. Manjeev sachar Says:

    Uber is not keeping with its contract as per cut they keep. To hide actual what Uber charges rider it now does not show total fare charged. It only shows what driver made. It is not as transparent as it used to be. On asking rider what they paid for certain ride one can find how Uber is conning it’s so called partners. If Uber has nothing to hide let them show actual fare paid by the rider minus commission. They will not do that. This is more prevalent in multiple stops in Uber Eats. Even if second delivery is further away driver gets under $3.00. Only God know what actual fare is/ was. Some committee has to look into it. And drivers be paid for all money Uber has wrongly pocketed.

  14. Manjeev sachar Says:

    Uber is not keeping with its contract as per cut they keep. To hide actual what Uber charges rider it now does not show total fare charged. It only shows what driver made. It is not as transparent as it used to be. On asking rider what they paid for certain ride one can find how Uber is conning it’s so called partners. If Uber has nothing to hide let them show actual fare paid by the rider minus commission. They will not do that. This is more prevalent in multiple stops in Uber Eats. Even if second delivery is further away driver gets under $3.00. Only God knows what actual fare is/ was. Some committee has to look into it. And drivers be paid for all money Uber has wrongly pocketed.

  15. Mark Fleming Says:

    Your study is spot on the info about UBER takes more than 25% commissions, which I’m really struggling with my earnings. After spending money on fuels, maintenance, etc and my take-home pays are not helping and support my costs of living and my family! I’m considering that I might take law action against UBER and get my rightful pays which UBER must stick with 25% fees cut instead of hidden fees cut because I felt that UBER is stealing from drivers who made the business for UBER and it’s so wrong!

  16. Mark Fleming Says:

    Your study is spot on the info about UBER takes more than 25% commissions, which I’m really struggling with my earnings. After spending money on fuels, maintenance, etc and my take-home pays are not helping and support my costs of living and my family! I’m considering that I might take law action against UBER and get my rightful pays which UBER must stick with 25% fees cut instead of hidden fees cut because I felt that UBER is stealing from drivers who made the business for UBER and it’s so wrong!

  17. Jahari39 Says:

    I started driving for UBER today and boy was I shocked at the earnings. After 2.0 hours of constant driving I made all of $19.00 which equates to gas money. I was shocked at the cut that UBER takes. In my area UBER is guaranteeing at least $1400 for 200 trips. Today I drove a total of 7 in 3.5 hours and made $34. Which averages $4.85 per trip. If the average holds I would make $968 after 200 trips. So I am still perplexed on what type of math UBER is doing. I have committed to during this for a week. If the earnings do not pick up I will chalk it up to an experience and move on to something else.

  18. Jahari39 Says:

    I started driving for UBER today and boy was I shocked at the earnings. After 2.0 hours of constant driving I made all of $19.00 which equates to gas money. I was shocked at the cut that UBER takes. In my area UBER is guaranteeing at least $1400 for 200 trips. Today I drove a total of 7 in 3.5 hours and made $34. Which averages $4.85 per trip. If the average holds I would make $968 after 200 trips. So I am still perplexed on what type of math UBER is doing. I have committed to during this for a week. If the earnings do not pick up I will chalk it up to an experience and move on to something else.

  19. Liquid Guy Says:

    I started driving for Uber 3 weeks ago and made only 100 trips. I thought that I could make extra cash driving in the evening, and working during the day.

    So I checked 5 of my trips, entered the pick-up point and the destination from each trip on the Uber for Rider app (not the uber driver), in order to see how much the rider approximately got charged by Uber. Then I calculated it with how much money I made on that trip.

    I was shocked to see that Uber actually took 40% of the trip. I still remember when I was on a certain trip, I felt like this trip is long enough, and it was surprising when I see that I only made $8.26. However, when I calculated it, the rider apparently had to pay $17.60 for that trip.

    This is going to be the last day for me to drive for Uber. Better take another job. Driving for Uber doesn’t make any sense at all.

  20. Liquid Guy Says:

    I started driving for Uber 3 weeks ago and made only 100 trips. I thought that I could make extra cash driving in the evening, and working during the day.

    So I checked 5 of my trips, entered the pick-up point and the destination from each trip on the Uber for Rider app (not the uber driver), in order to see how much the rider approximately got charged by Uber. Then I calculated it with how much money I made on that trip.

    I was shocked to see that Uber actually took 40% of the trip. I still remember when I was on a certain trip, I felt like this trip is long enough, and it was surprising when I see that I only made $8.26. However, when I calculated it, the rider apparently had to pay $17.60 for that trip.

    This is going to be the last day for me to drive for Uber. Better take another job. Driving for Uber doesn’t make any sense at all.

  21. maria garcia Says:

    I don’t know what city you are in but I’m in Cleveland. I have noticed the same thing today I took an airport run they charged the passenger 34.45 I got paid 17.00

  22. maria garcia Says:

    I don’t know what city you are in but I’m in Cleveland. I have noticed the same thing today I took an airport run they charged the passenger 34.45 I got paid 17.00

  23. Ed Says:

    So true and is much more now about 50% tried it out for the first time! Fare was 7.42 and all i earned was 3.66 while uber took 3.76… Was looking forward to working with them but idk now this is insane!

  24. Ed Says:

    So true and is much more now about 50% tried it out for the first time! Fare was 7.42 and all i earned was 3.66 while uber took 3.76… Was looking forward to working with them but idk now this is insane!

  25. Tammy Says:

    Hmm. One of my Uber passengers told me they were being charged $11.23 for the ride we were on, when I looked at my cut after drop off I got $3.66. Uber got their $2.25 booking fee and a $4.89 service fee, taxes were $.43. So minus the booking fee Uber got approximately 55%. So I asked when Uber started taking 55% and this was their response.

    Thanks for reaching out. I’m sorry for the confusion about Uber service fee and happy to explain how it works.

    Service fee amounts vary per trip; they are not a set percentage. You can always see what the rider paid and what Uber received under “Fare Details” on the “Trip Details” page for any given trip.

    Uber estimates the length of each trip and generates an upfront fare for the rider before the trip starts. If the trip price is more than the base time distance ( surge), Uber collects the difference. And when the price of the trip is less than the base time distance, Uber covers the cost. The driver will always make the same rates, independent of the price estimate.

    There are times when what a rider pays may be higher or lower than what you earn for a trip. However, your earnings will always be calculated using base fare time distance. Our goal is to keep driver rates consistent while allowing us to offer new options for riders like flat fares and subscriptions. For more information, visit our resources on service fees and partner earnings.

  26. Tammy Says:

    Hmm. One of my Uber passengers told me they were being charged $11.23 for the ride we were on, when I looked at my cut after drop off I got $3.66. Uber got their $2.25 booking fee and a $4.89 service fee, taxes were $.43. So minus the booking fee Uber got approximately 55%. So I asked when Uber started taking 55% and this was their response.

    Thanks for reaching out. I’m sorry for the confusion about Uber service fee and happy to explain how it works.

    Service fee amounts vary per trip; they are not a set percentage. You can always see what the rider paid and what Uber received under “Fare Details” on the “Trip Details” page for any given trip.

    Uber estimates the length of each trip and generates an upfront fare for the rider before the trip starts. If the trip price is more than the base time distance ( surge), Uber collects the difference. And when the price of the trip is less than the base time distance, Uber covers the cost. The driver will always make the same rates, independent of the price estimate.

    There are times when what a rider pays may be higher or lower than what you earn for a trip. However, your earnings will always be calculated using base fare time distance. Our goal is to keep driver rates consistent while allowing us to offer new options for riders like flat fares and subscriptions. For more information, visit our resources on service fees and partner earnings.

  27. Drizzle Says:

    They take more than 50% on some rides but it varies between 35-75%, never less than 35% though. But yes they will take 75% of an uber pool.

  28. Drizzle Says:

    They take more than 50% on some rides but it varies between 35-75%, never less than 35% though. But yes they will take 75% of an uber pool.

  29. Michael Says:

    Out of a $59 fare I just had, I got 38. That’s about 35%

  30. Michael Says:

    Out of a $59 fare I just had, I got 38. That’s about 35%

  31. Bob Says:

    Stephanie, because Uber is a terrible, greedy company. I have been driving for more than 1 year and have an excellent 4.96 rating. I have not received one bonus payment and Uber charges booking fees which we see nothing of. Its not worth it Stephanie, we’re better off with another job.

  32. Michael Says:

    I found out the hard way Uber chooses to deduct 40-50% from my trips. Yes, I know they collect booking fees on top of commission fees. Those fees should be a product of formulas that extract 20-25% from the drivers. I understand it’s expensive to live in San Francisco. Robbing the rank and file at every turn is not the answer. Yes, the “independent contractor” driver is the rank and file of Uber’s business model. Not the programmer in silicone valley.

  33. Michael Says:

    I found out the hard way Uber chooses to deduct 40-50% from my trips. Yes, I know they collect booking fees on top of commission fees. Those fees should be a product of formulas that extract 20-25% from the drivers. I understand it’s expensive to live in San Francisco. Robbing the rank and file at every turn is not the answer. Yes, the “independent contractor” driver is the rank and file of Uber’s business model. Not the programmer in silicone valley.

  34. Laurence Chew Says:

    I am is SF so cannot figure out their service fee. Cust paid 7.75 and I got 3.75 which included .06 as min fare supplement. This resulted in me receiving 3.75 and Uber received 4.00, Uber receiving more that I did on one fare seems super unfair. Can anyone shed light on this? Thanks

    You Receive
    Base Fare$1.50
    Distance (1.09 mi × $0.9075/mi)$0.98
    Time (7.32 min × $0.1650/min)$1.21
    Min Fare Supplement$0.06
    Total
    $3.75
    Your earnings are always calculated the same way. On every trip you provide, you earn your base fare, plus time and/or distance rates for the length of the trip, plus applicable tolls, fees, surge/Boost, and promotions. To see your rates anytime, see Fares in the menu.
    Rider Pays
    Rider Price$7.75
    Rider Payment
    $7.75
    Includes any booking fees, pass-through fees, contributions, and reimbursable costs such as tolls paid by the rider.
    Uber Receives
    Service Fee$2.00
    Booking Fee$2.00
    Total
    $4.00
    Negative numbers represent an amount paid for by Uber and related entities. Does not include weekly promotions.

  35. Lloyd Davidson Says:

    The world is full of vulnerable horses depending on their economic condition. Everyone that turns up at Uber stables gets ridden. Enjoy your ride or stay away from Uber.

  36. Lloyd Davidson Says:

    We need a competitive company named ‘Huber’ that guarantees a 70% commission.

    1. Lloyd Davidson Says:

      Do you know what a Parasite or Leech does that prey on new immigrants and laid off people that are unemployed and wants to make a living?

  37. Lloyd Davidson Says:

    If I was an idiot or trying to get to know the city I would be a sub-contractor. I will not work for a crooked thief.

  38. Anna Says:

    WOW!! That’s awful that you bust your behind for that awful CEO Travis Kalanick can go out and get drunk with your money and treat people like garbage.GREAT FOR UBER AND LYFT AND AS USUAL RIP OFF THE HARD WORKING PERSON!! THAT IS ABSOLUTELY TERRIBLE THAT YOU’VE BEEN RIPPED OFF! Why don’t you start a lawsuit against these ripoff companies like Uber, Lyft, Ebay and get some of the money you deserve? Good Luck To You!

  39. Anna Says:

    WOW!! That’s awful that you bust your behind for that awful CEO Travis Kalanick can go out and get drunk with your money and treat people like garbage.GREAT FOR UBER AND LYFT AND AS USUAL RIP OFF THE HARD WORKING PERSON!! THAT IS ABSOLUTELY TERRIBLE THAT YOU’VE BEEN RIPPED OFF! Why don’t you start a lawsuit against these ripoff companies like Uber, Lyft, Ebay and get some of the money you deserve? Good Luck To You!

  40. Ryan744 Says:

    They make you sign something that says that you can’t ever sue them and that you’ll use arbitration instead. If you don’t sign it, they won’t let you drive.

    If you think this is unfair then call your congressman to complain. All the big companies are using this arbitration ripoff scheme these days and no one seems to care.

  41. Mike Eastin Says:

    I work the Dallas/Ft Worth metroplex. Uber’s share on my rides is almost always over 30%. Also, my rate per mile is .6825, way too low for this area. What do other areas make??

  42. lss Says:

    This is almost accurate, except Lyft no longer claims to pay new drivers 20%; it’s 25%.

    The amount Uber and Lyft are now taking in Chicago is criminal. Even newcomer Via is not as good as it used to be, with their commission up to 15% and their fares generally not very high.

    Nobody seems to want to help from Uber. They just keep restating their policy.

    “Thanks for reaching back.

    Service fee amounts vary per trip; they are not a set percentage. I would like to assure you that you are being charged the correct service fee for your trips.

    You can always see what the rider paid and what Uber received under “Fare Details” on the “Trip Details” page for any given trip.

    If you have a question about a specific trip, please send us the trip time and date and briefly explain what you’d like us to look into so we can help.

    For more information, visit our resources on service fees and partner earnings.

    Thank you for your patience.”

  43. lss Says:

    Just got paid $5.95 for a $12.90 fee. Yes, they hide behind the tax they pass along, but that’s only $0.65 in this case. So they paid $5.95 on their $12.25 gross. “Gross” is the right word here.

  44. Ilyas Wadood Says:

    Im in Phoenix, and Uber is taking well over 50% cut. Most rides are short rides. I’m talking like 10 minutes or so. Here in PHX we get paid around .74 / Mile…. They need to either make the MINIMUM higher for us, or thhey need to straight up pay us more per mile…. This is rediculous when Uber is taking OVER 50%!!!

  45. Ilyas Wadood Says:

    Good thing your not in PHX, uber takes 50 here. X_x. I have the screenshots to prove it

  46. Ilyas Wadood Says:

    they are not that much in debt. They make over 50 BILLION dollars every year…. Who is getting rich?

  47. Ilyas Wadood Says:

    you would think “uber” was out there driving in their own car, putting wear and tear on it!

  48. Drew Canyon Says:

    Heres an Idea for all of you… Get a job at McDonald’s , or Burger King. You will probably make just as much or more after UBR /LIFT Commissions ,Taxes , and Vehicle Maintenance = Below minimum wage. Quit pulling your hair out figuring that you are getting shafted. Accept it. You are getting shafted! There is no valid reason whatsoever that the TOTAL commission against your fare should ever be more than 10%. Do not continue to participate in this share cropper scenario…

  49. Rob A Says:

    2 trips i took today chicago area:
    Rider paid $50.36…i received: 30.12… that’s 40%!!!!
    Rider paid $7.82…i received 4.02….that’s 49%

    Something ain’t right here…because here’s another example:
    Rider paid $9.11…..i received $10.44. -14% Not a typo, Uber paid me more than the rider paid. this was a pool with only 1 passenger

  50. al date Says:

    I have always suspected that uber and lyft require drivers to work for next to nothing, after accounting for fuel, insurance and repairs.
    This may have been OK in 2008, when there was massive unemployment across all demographics, and there were lots of people with under-utilized cars that were bought during the 2004-2006 boom times. It was the Perfect environment for ride-sharing companies to hire “independent contractors.” The gig-economy was taking over!
    But as the economy has improved, and employment is now at record levels, more and more people can QUIT their current “jobs” for something better. Ride-share Driver turnover is now ~50% per year.
    Meanwhile, demand is rising for ride-shares due to all the economic activity.
    Uber and lyft have no choice but to charge passengers more and to offer lucrative hiring incentives, which will both cut into demand and hurt their margins. This is not sustainable, in terms of earnings.
    The profitability of the rideshare industry is counter-cyclical to the strength of the economy. They best hope for a nasty recession.

  51. Rebecca Williamson Says:

    I just finished my first 10 rides each with Uber and Lyft, and did a list of the percentage they take vs. what the customer actually pays. Uber ranged all the way from 30% up to a breathtaking 70%, while Lyft ranged from 30% up to 52%. I can tell I will not be doing this often or very long with them flaunting they only take 20-25%, when that is not at all the case. I couldn’t even get a ride in the 20% range. #Maine

    1. Jon Meigs Says:

      I definitely feel your pain Rebecca. I signed up with Uber just over three weeks ago. When I saw how much they take I signed up with Lyft to see if it would be any better. Lyft actually turned out to be worse. I get pinged for a rider 20 minutes away from my location with Lyft a lot and they do not give anything extra for the distance to pick them up like Uber does. One thing I wish both companies would do is to heavily promote the tipping of drivers. My acceptance rate with Lyft now is only at 39% but that is because I do not accept if it is 13 minutes or more away from me. I live in Worcester County and this area only pays .75 per mile and .0875 cents per minute. I know in Portland Maine it is .79 per mile and 11 cents per minute. Waterville is .945 per mile and 12 cents per minute

  52. mike johnson Says:

    You’re missing the most important thing McDonalds offers benefits like health insurance do you realize how much of a big deal that is, some people work there for that reason alone, I would never work for either one of these companies abusing my vehicle in so many way from putting miles on it to who I might pick up get a real job.

  53. Joshua Wimberley Says:

    Understand that arbitration is only the required first step. It does not preclude lawsuits it only precedes them. It is a less expensive way for both parties to settle the matter and often ends up being faster and better for the both the plaintiff and the defendant.

  54. Ryan744 Says:

    Arbitration is in no way less expensive for the employee. Credible labor lawsuits cost $0 upfront when an employee hires a legitimate lawyer.

    Big companies like Uber are exclusively concerned with money. It is a sad fact of life, but “expensive” lawsuits are the only thing that can possibly provide meaningful consequences for bad behavior by corporations.

    Mandatory arbitration prevents the type of class-action lawsuit that is the only realistic way to improve poor working conditions for employees.

  55. Eduardo Bernstein Says:

    i drove for lift since September 2017. I averaged most of the time between 100 to 160 trips per week also my rate for 5500 rides is about 4.96 with 92% acceptance rate,..I work very hard without taking a break. The commission that this company is taking is shameless. My bread and butter should be my so many share rides haha but Lyft is getting most of the fare by taking 40, 50 and 60% and also from the total of short rides. Fortunately in PA and NJ Lyft and Uber make millions every day from our hard working day but unfortunately Lyft and Uber do not share with us in a fair way . They should take max 30% but they do take most of the time 50% and that is slavery for the kind of work we do. Also the BONUS Lyft offer to me of aprox 100, 200 or $300 per week are very HARD to get, specially for a full timer who need to work over 50 or 60 hours of work. Also if you work with Lyft, remember to add all the work hours you do when you are in destination mode!!! That extra destination hour of work would definitely and realistically show you total hours per week much more that what the app show you, and that mean you are making much less per hour! I understand that these companies they use the bonus offer to tell us that we can make much money but realistically most drivers can not make the $200 or $300 per week. I would prefer that Lyft and Uber would just give as a better commission for rides shortest than 1 hour and maybe less for longer rides. Of course, the longer rides without a ride back to return is an other problem that could be easily solve but these companies do not care to solve! Uber and Lyft can still keep the incentives bonus to make sure there are more drivers at need it hours or more busy demand!!!!

  56. Sam Wong Says:

    wow u got the shaft

  57. Sam Wong Says:

    Uber will pay the difference if you dont make $1400 in those 200 trips.

  58. Sam Wong Says:

    Drivers gross/net 40-60% and this doesnt account for expenses like gas, insurance, car depreciation

    The latest trick they are using is paying drivers the same or a little more and price gauging the rider by jacking up the rates 50-100-200%

  59. Jimmy Favereau Says:

    lyft drivers need to get together and negotiate with the corp. the art of the deal style.. cuz that is bs 25% is reasonable..

  60. Arthur Grablevskis Says:

    Driving for both Lyft and Uber. Both companies are taking up to 70% of earnings (have screenshots proofs).
    I also managed to have a luxury and very rare version of Volkswagen ($MSRP46K), that meets every possible point of their criteria, besides the brand name. Initially i was told about these points of qualification, but once i sent them my car pictures, no one could explain me why it’s not qualifies for higher rides. However, during my latest visit to Redondo (Calif.) GL Hub employee (Corey Ray) that it’s not approved for higher rates because it’s just a Volkswagen. Should I say, this dude didn’t even looked at my car and its interior. All they are replying are dumb messages, and it really feels they all there have some sort of brain issues. Instead of answering a question, they might discuss on their own about some regulations and completely ignoring given questions.

    Shortly speaking, after calculating all expenses to drive for Uber or Lyft, certain hours I was paying to Uber or Lyft to drive their customers (net income up to -6 $/hr). Most of the time, while I was earning some immediate funds to pay my bills, average NET pay equals to 12-13 $/hr. Usually it is even less than this, but Uber & Lyft wants you to miss calculate your expenses (their is already a lawsuit against Uber by collective Drivers for confusing and lying drivers about their actual earnings). If you have any accidents or tickets or damages, your income depreciates as well.

    So I guess this is not a secret to anyone, that they don’t care about drivers (as they look further to driverless cars). Drivers are temporary and annoying waste to these both companies (no matter what they say).

  61. Christian Perea Says:

    Thanks for crediting my work.

  62. Robert Mclenis Says:

    I’m having a hard time with understanding the rationale of all the workers comments that Uber/Lyft etc… are taking 40-70% of the amount the are charging the riders. Understanding it is your car you are using, and your time you are “working”; but, take any other job, literally, ANY other job in the world. Would you actually expect that you should/would receive 50-90% of the cost of doing business? Uber has a vast network of clientele, and they offer you an opportunity to tap into that network to make money. If I make 0.5% of what the CEO of my company makes, I would be a rich man. So, you’re not likely to get rich working out of your car and setting your own hours – big surprise. If you want to work out of your car and receive a set rate, get a job as a taxi driver. If I was making 25-75% of the amount of money my work generates for my company I would me a millionaire many times over. But that’s not the way the world works, nor should it. If I wanted to be a car driver and someone was going to give me $3-4 dollars for every mile I drove (shoot, if they were going to give me half a dollar for every mile I drove) I would count that as lucky, and a decent wage for a car driver.

  63. mark Says:

    Thanks for the info. I was seriously considering driving for Uber and Lyft. But, was researching and crunching numbers to see if it was worth the time, expenses and revenue. It appears it isn’t.

  64. mark Says:

    The response you got was all double talk and convoluted. Shady

  65. mark Says:

    when Uber states it takes only 25% of the fare then that is what you expect. Basically you are paying to use the Uber name. But, when they take 40% without your knowledge then there is a problem. After reading the article and comments I wouldn’t bother driving for Uber or Lyft

  66. Cyndi Pariseau Says:

    What about tips? Can you get tips?

  67. Quantez Williams Says:

    How can you factor in the “destination mode” hours when you are already going in the direction for personal reasons?

  68. Quantez Williams Says:

    “Understanding it is your car you are using, and your time you are “working”; but”
    —————————————-
    That’s the entire thing, right there. How easily you dismissed all of that. Whatever type of office job someone works, they are not supplying the office, the lighting, the climate control and the furniture, the computers, the copy machines, the printing paper, etc.

    The Uber/Lyft driver supplies:

    1. The car.
    2. The gas.
    3. labor (driving)
    4. Smart phone.
    5. phone plan to access the app and required GPS nav tool.
    6. depreciation of the car due to mileage.
    7. Wear and tear on the car from passenger traffic (scuffs, spills and tears, etc).
    8. Maintenance of the vehicle.
    9. Cleaning of the vehicle.

  69. Mike Galagtight Says:

    AAA figures vehicle expenses to be 60.8 cents per mile, so uber drivers net about 30 cents per mile on their vehicle plus the $10 p/hr of driving fares and an additional $1.50 for each ride. How much you make depends very much on how much time and distance you drive around without a fare. Any drivers care to take a guess at how many rides you can take in an hour? How far do you drive in an hour?

    Quote from AAA:
    “The average cost rose 1.17 cents to 60.8 cents per mile, or $9,122 per year, based
    upon 15,000 miles of annual driving. “Many factors go into the cost calculation of
    owning and operating a vehicle,” said John Nielsen, AAA Director of Automotive
    Engineering and Repair.

  70. बादेस Says:

    Since I was considering to drive Uber/lyft to just make some pocket money, and I have been wondering what percentage take Uber and Lyft from drivers and I got the answer. Now I decided not to drive anymore. My car, my gas, my car depreciation, my car tax, my car maintenance. Uber and Lyft provides only plate farm which is great but their cut is also way great for them, but not for drivers.

  71. Remarque Says:

    An office and office supplies are used exclusively for work and are part of the employer’s operational costs. A personal smartphone, smartphone plan, car and gas are not used exclusively for Uber. They are costs that existed for the drivers before Uber. Uber estimates what it should pay drivers so that they can cover these costs for the portion of time that they use them to conduct business, not a second more.

  72. nickjuntilla Says:

    I took a passenger from LA to Long Beach and we talked about the cut on the way down so we compared. He paid $52 and I was paid $23. Lyft is taking over 50% now. It was actually pretty sad. What justifies taking over 50% of the fare when I’m doing most of the work, using my gas, and my car? Also we don’t get paid for driving TO the passenger and short rides are always $2.60 even if you have to drive 10 minutes to get there. The fees are now over 50%.

  73. DENDEN99 Says:

    It “doesn’t pay” to drive with Lyft or Uber. If you calculate the true cost of your vehicle properly (purchase or lease costs should also be factored in even if you own it because you will need to buy another ), gas and driving time to the fares should also be accounted for. They (Lyft & Uber) are laughing their way to the bank. These are taxi companies that have figured out the world’s best scam (on the drivers that is). They don’t have employees so no benefits to pay, drivers are “contractors” and have to buy their vehicle and pay insurance, gas, all expenses. It doesn’t add up for you unless you think $5 – $15 an hour is a fair compensation for you taking all the expenses and risk.

  74. Matthew C Says:

    I drove from July 2017 to January 2019

    RIDE SHARE IS NOT WORTH IT IN 2019!

    I was spending more in operation costs alone than I was profitting in the long run.

    You don’t see this in the moment (because you’re hungry for the money YOU NEED to get by), but wait until you do your taxes…

    TRUST ME…DO NOT WORK FOR THESE COMPANIES!

    They DONT value you as they claim they do. They let abusive riders just be “blocked” from taking rides from you while allowing them to take rides with other drivers. Lyft wont even compensate you if someone pukes in your car now. You get a “oh that sucks…you should try baking soda” response. Even uber has dropped the compensation rate to the point I’d rather pay you $150 to not puke in my car vs the petty $150 they toss you with “Hope it works out for ya” BS comment

    …it costs WAY more to clean puke from a car than $150

    Both of these companies are scum lords.

    DO NOT WORK FOR THESE COMPANIES!

    They will lure you in with a sign on bonus, but that’s the most money you will EVER make doing it (kind of like how pyramids schemes and MLMs are).

  75. Matthew C Says:

    Lyft doesn’t even have the driver support for someone to even call them unless they’re reporting an accident (which they will deactivate you if you do that/make a false claim just to talk to someone on the phone). it’s all email only…its ate up!

  76. Stu Says:

    That is your choice. As it is for everyone posting here.

  77. Stu Says:

    The car you already have (sunk cost)
    The labor is about as unskilled as you can get (not worth much)
    The smart phone and cell service you already have (sunk cost)
    Wear and tear and is covered under depreciation (double dip?)
    You would maintain your vehicle anyway (sunk cost)
    You would clean the vehicle anyway (sunk cost)

    So, yeah, you are out the $0.50-1.00 gas and depreciation expense per trip.

    Don’t like the terms? Don’t do it. Easy.

  78. Marge Says:

    I agree with your conclusions but your math is wrong. You earned $38.00 on a $59.00 fare so: $38/$59 = 0.644 or 64%. You made 64% and the company made 36%.

  79. Bill Dandridge Says:

    I have a side hustle driving for Uber at nights, and I need to greatly curtail (if not stop altogether) my hours at this gig. For the first part of the year, I made $20 or more per hour.
    I have driven for four rides over two nights this week, and the amount of money that Uber makes per ride has gone up significantly. In the past, they would take the booking fee, and 25% of the fee that the driver received. That has changed largely in their preparation for going public so that they can show that they are beginning to loose less money (my speculation). I used to receive regular tips, but that has been almost elimated because of the additional fees that Uber charges the rider.

    1st ride

    Rider pays – $28.44
    You receive – $14.71 (51%)

    2nd ride

    Rider pays – $11.31
    You receive – $5.43 (47%)

    3rd ride
    Rider pays – $46.78
    You receive – $23.76 (51%)

  80. Bill Dandridge Says:

    I have a side hustle driving for Uber at nights, and I need to greatly
    curtail (if not stop altogether) my hours at this gig. For the first
    part of the year, I made $20 or more per hour.
    Tonight I went out to drive for over an hour (three rides), and the amount of money that Uber
    makes per ride has gone up significantly. In the past, they would take
    the booking fee, and 25% of the fee that the driver received. That has
    changed largely in their preparation for going public so that they can
    show that they are beginning to lose less money (my speculation). I
    used to receive regular tips, but that has been almost eliminated because
    of the additional fees that Uber charges the rider.

    1st ride

    Rider pays – $28.44
    You receive – $14.71 (51%)

    2nd ride

    Rider pays – $11.31
    You receive – $5.43 (47%)

    3rd ride

    Rider pays – $46.78
    You receive – $23.76 (51%)

  81. Björn Borg Josëf Says:

    i drove both at the same time. whichever came in first I’d log out of the other. when I signed on they mustve recently changed it because you couldn’t see the destination. so 15 mins to pickup an they’re going 3 blocks over. complete waste of time and money. I had one guy wanting to go to mcdonalds 1/4 mile away… however, I can see the other side from uber and lyft especially in markets that are over saturated with drivers.
    and to make matters worse all the expenses. and now you have to have rideshare coverage on your auto policy. I stopped doing that when my insurance company started asking questions.
    funny though I was in an uber that was in an accident and the driver didn’t have rideshare insurance… poor bastard had to pay all my bills…

  82. mj1993 Says:

    Even when uber/lyft were newer companies and charged lower fees you would have had to been devoid of a brain to drive your newer vehicle for one of these services, its common sense and if you tried to use the service as a fulltime job you’re an even bigger sucker. The wear and tear on your car, the depreciation, the need for more frequent oil and fluid changes, more frequent belt changes, more frequent tire changes, gas, the increased risk for the need to perform major repairs, and not to mention uber/lyft commissions. How can anyone conclude that this is a good idea?…if you feel shafted, you should, because you were but only because you didn’t use your brain…

  83. mj1993 Says:

    I’m 100% certain you saw an ad and didn’t read the fine print

  84. GOP-Shame on U Says:

    I’ve looked through all of these comments and not one person mentions what they make in tips. ‘

    We get it. Uber gets half to 60% of your fair.

    Minus your tip which you’re not mentioning.

    What did you expect. Try working anywhere else part-time and see what you end up with.

  85. Paul Says:

    Thank god no one’s forcing you to work for them!

  86. Tim Hope Says:

    What’s strange is that Lyft and Uber claim they are losing billions of dollars and are not profitable. Really?

  87. TRT12 Says:

    All I can say is thanks! I was thinking about doing the Uber/Lyft driving myself, but after reading everything I’ve seen it’s a TOTAL RIP-OFF to all the DRIVERS. Both of these companies should go to a flat 25% to 30% flat and the drivers get the remaining 75% to p% for themself. The drivers are doing all the work and getting ripped off totally!
    It would be a total lost to both companies if the drivers quit driving & insisted on changes and everything is shown on TV by the media. Uber & Lyft could not afford, to lose all their drivers because of their greed. Let them go out of business and start a new business for hard working drivers making 70-75% per ride for themselves. By doing this the drivers give better service, get better $ and work harder. Plus, Uber & Lyft make $ and the riders get better service and less waiting. So, everyone wins at the end.

  88. TRT12 Says:

    After reading what other drivers have said —- I have to agree and drivers should quit or demand a flat 70% to 75% while the company make only 25% to 30% flat. If they don’t, all drivers quit and they go out of business. Then get drivers to make a new company to be fair for all drivers. In the end, the customers who rider get a better service, and everyone makes money.

  89. Mike Says:

    Then just stop driving for them and go for a regular job.

  90. smokert5555 Says:

    I just notice you didn’t factor in tips at all in your story, at least until the very last sentence.

  91. Dantcho Mezev Says:

    You Receive – Total
    Base Fare
    $1.58
    Additional Pickups
    $2.50
    Distance
    $9.60
    Time
    $8.35
    Surge
    $10.46
    Total
    $32.49
    Your earnings are always calculated the same way. On every trip you provide, you earn your base fare, plus time and/or distance rates for the length of the trip, plus applicable tolls, fees, surge/Boost, and promotions. To see your rates anytime, see Fares in the menu.
    Trip Breakdown
    You – Trip 1
    Trip Earnings
    $25.58
    Total
    $25.58
    You – Trip 2
    Trip Earnings
    $6.91
    Total
    $6.91
    Riders Pay – Total
    Rider Price
    $82.83
    Rider Payment
    $82.83
    Includes any booking fees, pass-through fees, contributions, and reimbursable costs such as tolls paid by the rider.
    Trip Breakdown
    Uber Receives – Total
    Service Fee
    $46.64
    Booking Fee
    $3.70
    Total
    $50.34

  92. Dantcho Mezev Says:

    This is for pool charge.
    Do the math

  93. smurfy Says:

    What tips? Riders are too cheap to pay tips, they want a LIMO for next to nothing. “I’ll tip on the app” is synonymous with “the check is in the mail”

  94. Kj Says:

    My bet is their “losses” are equal to what they pay drivers, clearly drivers are worth nothing.

    I don’t see how that is possible …. perhaps while they were busy moving into new markets requiring the necessary changes to the system, a few more people to do it and manage it … but they are now established so that excuse no longer holds water.

  95. Kyle Says:

    Lyft takes 66% of my fare

  96. molitar Says:

    For lyft this is a big fat lie. 46.9 miles 1 hour and 10 minutes. customer paid $68.28 but Lyft took $28.58 and $2.95 for there fees! That is nearly half the damn money! Lyft are big crooks and should be sued! I’ll never do long runs with Lyft again and mainly use Uber they did not take nearly that on a 21 mile trip there fee was $7.95 complete and $2.50 booking.

  97. Cwhizard Says:

    Refuse any ride that would not be profitable. I know they get mad, btu simply explain to them that if it wasn’t profitable they need to raise the fares. This is why taxi services charge a base fee plus mileage and use advanced logistic software to deploy their assets. Uber threw out the baby and kept the bathwater. Deadheading will always be an issue but uber does a lot to make it worse.

  98. Alex Says:

    They should take only the booking fee…. as the driver does the job and pay for gas, insurance and all other cars costs. its is a total rip off..

  99. seijirou Says:

    It’s actually really simple. Just use your own software to find and manage customers and accept payments. Stop leasing their software for their price if you don’t think it’s a good deal.

  100. seijirou Says:

    Because you aren’t doing most of the work, and your car and gas aren’t everything involved. Develop the software, database, and marketing to attract customers, manage them, manage and deploy assets, and process the payments. That is a lot more work than you driving around. I’ll wait, let us know when it’s ready.

    1. worldnick Says:

      If it were 1 corporate job to every 1 driver then what you say would be true, but the ratio is more like 1 corporate job to every 10,000 drivers so that work you speak of is not changed by the addition of a few drivers. That work applies to thousands of drivers. It’s illogical to say that corporate work is duplicated for every driver. The amount of extra work caused by one driver is tiny so the amount of actual extra corporate work being done is a fraction of a percent for each driver. That is the true cost of the corporate work, especially as time goes on and the software is perfected. Because software is scalable it gets more valuable the more people use it while the amount of work relatively goes down. This is why software is so profitable. Uber and Lyft don’t have to add a new employee every time a driver signs up. The same work applies for 1 or 100 drivers and in some cases thousands of drivers so you cannot compare software development costs to the amount of 1 ride. You can probably compare the amount of electricity the company uses and database space used for that 1 ride and the costs of marketing in that city divided by every driver in that city and I think what you would find is that the amount of work done by the corporation for each ride is still a fraction of a percent. The simple truth is that Uber and Lyft waste vast amounts of money paying CEOs, paying exuberant corporate expenses on things like outlandish offices in order to not turn a profit. Now if you’re talking about development costs being paid for later then you’re getting into the same argument as drug companies needing to recoup development costs for drugs and developing apps like Uber and Lyft, while expensive, are not nearly as expensive as developing drugs. This is evidenced by the myriad of clones on the market and ease of getting a ride share app built for under 100K if you shop around. I say all this as a software engineer who worked corporate for 15 years. You could probably cut 90% of the people out of Uber and Lyft, have the rest work from home, and stop all marketing tomorrow and you would see massive profits, but that isn’t either of their plans. They spend money on employees they don’t need, like every corporation, to buffer dealing with the developers, and marketers strong arm them into marketing expenses that fail. On top of all that they are trying not to make profit so you will never see the driver fees reflect reality because they will just hike them up as high as possible and spend every dollar they make from it.

  101. Eduardo Bernstein Says:

    What personal reasons??? I end it going to a place I’m not getting work but I got here because the company put me there. Lol I would think that I’m working still but just trying to get back around and area I get work. Because I’m getting most of the time less than a dollar per mile and now you want me to call coming back a personal reason!

  102. Eduardo Bernstein Says:

    That is a great thought! And I get it! Still feel these companies are getting richer too fast, that is why are already trying to put a law in California where the minimum hour rate is more and they need to give you also benefit and more like other full time jobs do. These companies are getting away with lot of things that is why they can have a cheap fare but they still make huge profit by screwing most drivers while we the drivers need to paid for everything else. That is why they are making so much. Anyway, I’m not doing anymore. I’m happy knowing I m not getting screwed by a greedy company who just take take take.

  103. Alex e-bike Says:

    If a new company is created that offered similar software app as UBER/Lyft but only charges you 20% (flat rate) per ride, would you stop driving for UBER/Lyft and drive exclusively for this new company? The caveat here is that the new company would have nothing to do with you. They would only offer the software app for you to book/find trips. You are on your own, which I believe is the model most drivers are seeking. I believe there is room for another company like Uber and Lyft and one that won’t ripoff hard working people.

  104. Ccelso Says:

    Well started working with Uber in Miami, about a month ago. Started really bad, then i got to make good money, like $15 per ride average. Now they cut my rides, and they are taking more money out of my share. I have to do 10 rides for $30. Found out today a rider paid $17 I got $7. It’s making more than 60% from my rides, and I drive an Escalade Cadillac with a v8 engine…. not breaking even. No way….

  105. aa5767 aa5767 Says:

    Depreciation on your vehicle will drop your actual pay to no more than 8-9 dollars and hours.

  106. aa5767 aa5767 Says:

    Take into consideration the high salaries they all pay themselves at the top and It’s not that surprising they are not making a profit. The profit is going into their pockets

  107. Unknown9387 Says:

    Actually, in some areas they’re taking 61% of what the rider pays for short rides.

  108. Melissa M Novak Says:

    People really don’t tip because they are going to work. Majority of the people flat out don’t tip. They tip a person who walks a plate across the room but not the person who got them home safe.

  109. Toni Says:

    On average Uber takes 35% from be sometimes I have seen some rides where it received about 50% of the fare. They really trying to be profitable. It’s not worth it driving for them anymore just hate that I really need the money

    1. T Says:

      You are correct. They get that extra fee from what I state above. Its an estimate and not what the rider should be actually charged. Since you agree to be paid for only the mileage you drive… they KEEP it. The rider gets over charged, the driver sees none of that, and Uber keeps it. I have documented this when both rider and I take snapshots of what they are charged and what I get. REMEMBER… they once shared that information with you… they took that info away from the app; Guess why?

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