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What Is the ASAP Food Delivery App?

Learn the basics of ASAP food delivery, from start to finish. I'll show you how it works, its fees, subscription cost, and how to use it properly.

Key Takeaways

  • ASAP offers quick food and grocery delivery from local spots.
  • Enjoy no delivery fees with ASAP Unlimited Membership.
  • Use promo codes and watch delivery minimums for extra savings.
  • First-time ASAP users can try a free month of membership.

What Is ASAP Food Delivery?

ASAP Food Delivery is a mobile app that allows you to order food and groceries for delivery from various restaurants and grocery shops in your local area.

The app started as a food delivery app named Waitr, named after the company that owns it, Waitr Holdings. However, in 2022, the app expanded to offer delivery of groceries and other items and was rebranded as ASAP.

Currently, it has over 11,000 reviews and a 4.6-star rating on Trustpilot, making it a trustworthy app with genuine positive customer reviews.

screenshot of ASAP food delivery

At the time of writing, here are the primary features of the ASAP food delivery app:

  • You can order food and groceries from various local restaurants.
  • You may choose between food delivery or pickup (delivery only for groceries).
  • You may browse restaurant menus, place group orders, and track your order in real-time.

Currently, ASAP food delivery is fully operational only within the United States. You may download the app for free through Google’s Play Store or Apple’s App Store.

How Much Does ASAP Cost?

ASAP charges customers for deliveries through a combination of flat delivery fees, service fees, and an optional tip for the driver.

First, the prices depend on the restaurant menu. The base price of your food will depend on what you order from each restaurant’s menu. ASAP itself doesn’t set those prices or alter them in any way.

Delivery fees are consistent within regions but can vary by location, and they do not increase with the size of the order.

The service fee, which helps cover operational costs, is a percentage of the total order and can range from 5% to 15%.

Tips, while optional, are encouraged to fairly compensate drivers for their service, with a suggested range of 10-15% of the order cost, though customers can adjust this amount based on satisfaction and affordability.

Additionally, ASAP offers a Carryout feature for customers who prefer to pick up their orders themselves to avoid delivery fees.

How to Use ASAP Food Delivery App

Once you download the app, follow these steps to make your first order:

Step 1: Create an Account

If you don’t already have an account, enter your email address and create a password. You’ll also be prompted to add a working phone number for verification.

Step 2: Sign-up

Once you create an account, ASAP will try to determine your location automatically, so make sure that you have location detection enabled on your device.

In most cases, location detection will get your address down to great proximity, but you should always check if the address is correct.

You can also manually enter your delivery address if needed.

Step 3: Browse Your Preferred Restaurant

The ASAP platform facilitates access to countless local restaurants. To find the restaurant, look through different categories available, like Italian, seafood, fried chicken, etc. You may also search for the restaurant you want by name.

Alternatively, you may explore the “groceries” section to restock your home.

Step 4: Choose Your Items

Once you find your restaurant, you should choose the items you like. Most restaurants display both the image and the price of the item.

Similar to other food delivery apps, you can customize some options with special requests.

Keep in mind that ASAP delivery hours are available Sunday through Thursday from 7:00 a.m.–11:00 p.m. and from 7:00 a.m.–11:30 p.m. on Friday and Saturday.

Step 5: Checkout and Payment

After selecting items, click on checkout to finalize your order. The app will show you the estimated delivery time and the delivery fees.

You may pay through your credit card, debit card, or ASAP wallet. You may also provide tips for your drivers if you’re satisfied with their service quality. According to ASAP, anything you provide will go directly to your driver.

Now, you either wait for your delivery to arrive or pick up the order yourself from the restaurant.

Note that, despite being built to provide payment processing solutions, ASAP currently doesn’t accept cash payments, even if you opt for home delivery. However, you can tip your driver in cash.

How to Use ASAP Efficiently

If ASAP becomes your app of choice for food and groceries, it may become costly with its delivery and service fees.

Paying up to 15% of every order you purchase through ASAP isn’t exactly budget-friendly. You can, however, save some money through:

ASAP Unlimited Membership

ASAP membership is a fantastic option for frequent shoppers. For a fixed $7.99 a month, you get unlimited $0 delivery fees on all eligible orders within seven miles of the restaurant throughout the month.

You also gain access to exclusive deals and discounts that can lead to more savings. Further, you can get reduced service fees for all eligible orders.

Promotional Codes

The ASAP app sometimes advertises promotions or deals. The official website may also have information about ongoing promotions.

You can follow ASAP on social media platforms and sign up for their email list. You’ll end up landing many promotional codes and discounts.

Lastly, couponing websites, like RetailMeNot and CouponFollow, can aggregate deals from various merchants. These can be hit or miss, but you might find ASAP codes listed there.

Keeping an Eye on Delivery Minimums

Be aware of restaurant minimums for delivery. If you’re close to the minimum, adding another item or two might be cheaper than paying a delivery fee without meeting the minimum.

If you’re ordering large amounts of food for a gathering or a party, coordinate with the others to split the delivery fee and meet the restaurant minimums as efficiently as possible.

Extra Tips and Tricks

Here are some extra tips to optimize your experience with ASAP even further:

  • Did you like an order from a restaurant you randomly tried but can’t seem to find it again? Check your order history tab and scroll down until you see it. You can even re-order it again with a single click.
  • If you’re a first-time user, look for deals or discounts offered to new ASAP members. This can be an excellent way to try the service for the first time at a reduced cost.
  • Did you know that the first month of ASAP’s membership is on the house? If you want to see whether the subscription-based option is for you, try it for a free month.

ASAP Customer Service

Delivery service is subject to mistakes, wrong orders, delayed delivery times, and damaged goods.

Fortunately, unsatisfied customers may contact customer service from their account page.

Helpful staff are available 24/7 and ready to assist with any problems related to orders placed through ASAP.

You may also reach out through the email system at support@asap.com.

Where Is ASAP Available?

ASAP Food Delivery is available in over 500 cities across the United States, primarily in the southern regions. States with access to ASAP include:

  • Alabama
  • Mississippi
  • Texas
  • Florida
  • Kentucky
  • South Carolina
  • Oklahoma
  • Missouri
  • Virginia
  • Georgia
  • Louisiana
  • Arkansas

While ASAP has broad coverage in most of these states, Kentucky, Virginia, and South Carolina have a more limited number of cities participating.

The expansion of ASAP’s service area was significantly boosted in 2018 through the acquisition of Minneapolis-based Bite Squad, extending ASAP’s reach to additional states:

  • Hawaii
  • Minnesota
  • Wisconsin
  • Ohio
  • North Carolina
  • North Dakota
  • Tennessee

This acquisition increased ASAP’s footprint from 235 cities in the south to 500 nationwide.

Bite Squad continues to operate under its original name, so orders can still be placed through Bite Squad’s app or website in areas they serve.

To check if ASAP delivers in your area, you can enter your address on the ASAP website.

a screenshot of the cities ASAP operates in

Final Words

ASAP, formerly Waitr, is emerging as a promising competitor to food delivery giants, like Uber Eats and Grubhub. Its expansion to include grocery delivery has made it a more versatile app and boosted the number of its users, but its reach might not be as widespread as household names yet.

However, if you’re a frequent user, make sure to utilize those first-time order discounts, and keep an eye out for promotions and coupons.

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