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What Is DashPass and How Does it Work in 2021?

Last updated: June 30, 2021
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image showing dashpass logo surrounded by food options

If you order food online using one of the most popular food delivery apps, you probably already know about using DoorDash for fast deliveries.

As a restaurant owner, you depend on DoorDash to deliver food to your customers.

Whichever way, you know that delivery charges can add up.

Thus, a solution that enhances delivery services while reducing delivery fees is essential.

DoorDash is addressing this problem with its new subscription program called DashPass.

If you’ve heard about DashPass by DoorDash, you may have several questions:

  • “What is DashPass?”
  • “What are the advantages of DashPass over DoorDash?
  • “What is the agreement between DashPass and Chase?”

Luckily, you are not alone in wondering.

So, we put together this comprehensive review to help you understand DashPass.

What Is DashPass?

DashPass is a subscription service offered by DoorDash.

It is a monthly subscription and you can unsubscribe at any time.

This is very similar to other well-established programs like the Uber Eats pass and Instacart Express.

If you’re a DoorDash user, you may consider using DashPass because of the cash savings in the long run.

Subscribers can get free deliveries and discounted service charges for orders above $12.

DoorDash is an on-demand delivery service provider.

The company has an online platform that connects customers and restaurants.

Restaurants can send food to customers, and customers pay for the delivery.

“Dashers” can then use the platform to move food and goods from the merchant to the customer.

DoorDash operates across the United States, in Canada, and Australia.

At the moment, DashPass is available in the United States and some states in Canada.

DoorDash hopes to expand the service to other markets as well.

How Does DashPass Work For Customers?

image showing a hand holding a mobile phone for dashpass deliveries

If you use DoorDash, you may ask yourself, “How is DashPass different from DoorDash?”

Delivery costs on DoorDash aren’t high, but they add up.

If you’re already a regular user, a monthly subscription may help you control costs.

A DashPass subscription costs $9.99 per month and discounts the cost of future deliveries.

You can get unlimited free deliveries or discounted service charges on DashPass.

The offer is only available for DashPass orders over $12.

If you’re already spending more than $12 on your orders, you can save up to $4-$5 on each eligible order.

How Does DashPass Work For Merchants?

Merchants can also sign up for DashPass and enjoy the benefits.

There is a 14-day free trial to help you analyze the service.

Visit the “Grow your sales” page on your DoorDash portal to sign up for the trial.

What is the main advantage?

Customers are more likely to order from you if they can enjoy DashPass benefits.

Once the 14-day trial is over, you have to pay charges.

There is a 28% commission on all deliveries made through DashPass.

You’ll also continue to pay your standard DoorDash rates for other orders.

You can weigh your gains versus benefits by checking your billing emails.

You can also check the information available on your portal.

Always remember that you’re free to cancel your subscription at any time.

How Much Does DashPass Cost?

A DashPass subscription costs $9.99 per month.

You’re free to cancel the subscription at any point.

After canceling the free trial, your benefits end immediately.

But, if you cancel after the billing date, you will pay the service fee.

Your DashPass benefits will continue until the end of the billing period.

What Benefits Come With DashPass?

DashPass offers unlimited free deliveries and discounted service charges.

You also enjoy savings in the long run.

Subscribers also have direct customer support and DashPass promotions.

It’s worth noting that you can use the benefits on DoorDash and Caviar.

There is also a free trial available for a DoorDash member that has not enrolled before.

You can apply for the trial on your DoorDash account.

But, you have to provide payment information.

Once the free trial is over, you will join DashPass as a paying member.

Complimentary DashPass

1. Chase

advertisement for a free doordash dashpass membership with chase credit card

Chase has partnered with DoorDash to provide its cardholders with DashPass benefits.

Cardholders can sign up for a one-year DashPass subscription worth $120 per year.

You can also access complimentary DashPass benefits for a year.

The offer exists for DashPass members with a qualified Chase Card.

These benefits are redeemable on DoorDash and Caviar.

Sapphire cards

Sapphire Reserve and Chase Sapphire Preferred.

Cardholders will get complimentary DashPass for two years.

Also, Chase Sapphire Reserve cardholders can access up to statement credits up to $60.

But, the $60 statement credit is only available on DoorDash, not Caviar.

Chase Freedom Flex, Chase Freedom Unlimited, and Chase Slate.

Cardholders will have access to complementary DashPass for three months.

There is also a 50% discount on membership fees for nine months.

DoorDash enrolls you for the nine-month DashPass subscription.

You can cancel your subscription at any point.

After 12-months of use, DashPass enrolls you for standard rates.

Other Chase co-brand cards that are eligible are:

  • Aer Lingus Visa Signature Cards
  • British Airways Visa Signature Card
  • Disney Visa cards
  • Iberia Visa Signature Card
  • IHG Rewards Club Traveler Card
  • Marriott Bonvoy Cards
  • SouthWest Rapids Rewards
  • Starbucks Rewards Card
  • United Airlines credit cards
  • World of Hyatt Credit card

It’s worth noting that your default payment card should be a Chase card or a Chase co-branded card.

If you remove your Chase Credit card as the default payment method, you miss out on benefits.

Contact DoorDash customer support to find out if your card is eligible.

2. Mastercard

Mastercard World and World Elite card holders are eligible for DashPass benefits.

If you have these cards, you are eligible for a $5 discount on the first to order monthly.

New cardholders can also access free DashPass membership for three months.

Frequently Asked Questions

How Can I Sign Up For DashPass?

If you are a mobile user, you can:

  • Log in to your DoorDash app
  • Open your account details by tapping on the account icon
  • You’ll find a “Get $0 delivery fees with DashPass”. Click on it
  • Agree to the terms and conditions and “Get DashPass”
  • The app directs you to billing details and displays your default card on the screen
  • Wait for in-app confirmation

You can also access DashPass on a desktop.

  • Open your DoorDash app on the desktop Open your account details by clicking on the account icon
  • Click on “Get Free Deliveries”
  • Review your billing details as displayed on your screen
  • Tap on the “Get DashPass” button to subscribe
  • Wait for the in-app confirmation and start enjoying the benefits

How Can I Use DashPass?

Once you’ve subscribed to DashPass, you can make orders from eligible restaurants.

Eligible merchants have a green “DashPass” Icon below the restaurant’s name.

After meeting the least order of $12, proceed to checkout and check the available savings.

If your order does not qualify, the add-up will display the balance, and you can decide to add items.

Large chains such as Burger King, Chipotle, and Chick-Fil-A are available on DoorDash.

Local and small restaurants are also eligible for DoorDash.

More restaurants will be available for benefits as time passes.

Be sure to check for the green icon before making an order.

Also, be on the lookout for promotions to maximize savings.

Why Can’t I See The Chase Benefits on DoorDash or Caviar?

If you use third-party wallets such as Google Pay, you won’t access Chase card offers.

An eligible Chase card should be your default payment method.

You can update your credit card information by opening “Account” on the DoorDash app.

Navigate to “Add a card” and enter the necessary details.

If you still fail to see the Chase card benefits, check if you have an eligible card.

Also, if you have a Chase Freedom or Chase Slate credit card, you can only redeem services for one person.

Unfortunately, DashPass benefits are eligible for one member.

If you share your card with family members, register for DashPass.

If the registration fails, check if another person has registered with your card.

You can then ask them to delete their subscription and enjoy your benefits.

Is The DashPass Subscription Worth It?

It depends.

If you order meals from DoorDash, DashPass is a good solution.

DashPass is also better when you have many restaurants to choose from.

Also, if your orders are already above $12, you can save money.

But, if you rarely order food on DoorDash or online, DashPass may not be for you.

Also, if your orders are below $12, you cannot activate the discounts.

Remember that DashPass is not available in all cities.

Check if it’s in your city before signing up.

Wrapping Up

A DashPass subscription is an excellent way to save cash on delivery charges.

It reduces costs on later deliveries, especially for frequent users.

At only $9.99 per month, you can enjoy complimentary DashPass services.

Also, if your card issuer has a partnership with DashPass, you can enjoy extra savings.

But, if you’re not a regular DoorDash user, DashPass may not be for you.

What are your thoughts on DashPass? Share your thoughts below.

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