The Definitive Guide to Deliv (The New Delivery Service for Businesses)

Amazon Prime has spoiled us with same-day delivery. Instacart, Postmates, and DoorDash have only upped the game by allowing us to receive just about anything within an hour or two.

But those aren’t the only players in town. There’s another guy on the block who offers same-day delivery: Deliv.

Deliv is unique in the sense that you can’t order items directly through their site or app. But you can order products from dozens of retail partners and get those items delivered the very same day.

Want to know who uses the Deliv platform to provide same-day delivery? Wondering if driving for Deliv might be your next great gig?  Today we’re detailing everything you need to know about how this same-day delivery service works.

Keep reading for our definitive guide to Deliv:


What is Deliv?

Deliv partners with retailers and businesses to solve the “last-mile delivery” issue. This convenient service ensures that customers can receive products the same day they place an order.

The company is backed by UPS, Silicon Valley venture capitalists, and mall and retail partners. They currently deliver packages for over 4,000 retailers and businesses in 35 major markets from coast to coast.

Map showing where Deliv is available.

Deliv is currently available in the following areas, for an updated list, head here.

Atlanta, Austin, Boston, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Denver, Grand Rapids, Houston, Kansas City, Las Vegas, Los Angeles, Miami/Ft Lauderdale, Minneapolis, NY – Brooklyn/Queens, NY – Manhattan, NY – Yonkers, Northern New Jersey, Orange County, Orlando, Philadelphia, Phoenix, Pittsburgh, SF Peninsula & South Bay, Sacramento, San Antonio, San Diego, San Francisco, Seattle, Tampa, Washington DC


How Does Deliv Work for Retailers?

Deliv offers retailers who can’t otherwise deliver same-day orders with the option to provide immediate shipping to customers. There are four main segments of the business that cater to four different types of retailers.

Deliv Enterprise

With Enterprise, retailers can opt to integrate this shipping option into their online checkout. By doing so, you can offer customers the benefit of same-day delivery. For stores that use the Shopify platform, Deliv runs through the Zapiet plugin.

Retailers also have the option to choose to have in-store cashiers create same-day delivery orders. Cashiers can do this through a simple web-based form.

Current retail partners using this system include Best Buy, Macy’s, Foot Locker, J Crew, Nike, Neiman Marcus, and T-Mobile.

Deliv Small Business

You don’t have to be a retail giant like Macy’s to offer same-day service to your customers. With the Small Business service, independent shops can have products delivered across town within 3 hours of when the order is placed.

Small businesses also have the option to use the service as often or as little as needed. You can send one package or multiple packages, depending on the needs and demands of your customers.

Deliv Fresh

Fresh allows grocery stores to deliver food products from retail stores or local distribution centers. Grocery retailers can deliver as few or as many orders per day as needed. Like Enterprise, the service integrates into online and mobile checkout platforms.

Current grocery partners using this service include Foodkick, Plated, and Greenblender.

Deliv RX

Pharmacies, hospitals, and medical device companies have a unique option called Deliv RX. With RX you can ship everything from prescriptions and medical supplies to medical records and test results.

RX healthcare partners include the likes of Walgreens and Kay Pharmacy, among others.


What Customers Need to Know About Deliv

As we mentioned above, customers cannot order directly through Deliv like they can with DoorDash or Instacart. Customers can only use the service if the business or retailer they are ordering from offers Deliv as a same-day delivery partner.

The company works with thousands of retailers. They include department stores such as Bloomingdales, Macy’s, and Nordstrom. They include home décor stores such as Crate and Barrel, West Elm, and Pottery Barn. They also include clothing and footwear stores such as adidas, Kitson, and Banana Republic.

Other retailers that use this service include:

  • 1-800-flowers
  • Express
  • KaBloom
  • LensCrafters
  • Lululemon
  • Mrs. Fields
  • Office Depot
  • Sam’s Club
  • Tory Burch
  • Vitamin World

For a complete list of retail partners, click here.

Need a new shirt for a dinner date? Looking for a new pair of sneakers for your next workout at the gym? Out of your favorite cosmetics and personal hygiene products? With Deliv, your favorite stores can now get the products you need to your door within a matter of hours.

Customers can choose a delivery time or a delivery window of when they want their package to arrive. When you place an order, you’ll get a tracking number for your package and be able to track your order in real time.

Once your delivery is complete, you can rate your driver and your overall experience online.


What Drivers Need to Know About Deliv

From how to apply for a job to how much you can expect to make, here’s everything you need to know about driving for Deliv.

Be Your Own Boss:

Looking for a new job or a new side hustle to put a few extra bucks in your pocket? Working as a Delivery Specialist for Deliv is a great way to earn some money. If the company operates in your city, driving for them is definitely worth checking out.

Delivery Specialists are independent contractors. That means you’re basically your own boss working the hours and days you want to work.

One of the biggest perks about the gig is that you can create your own flexible schedule. Schedules are released every week – just select the hours you want to work and secure that time on the app. You can schedule your shift in advance or pick up hours the day of (if they’re still available).

Prefer to work in the morning? Only available to work on the weekends? Want to work on random days and at various times throughout the week?

As an independent contractor, you can work as often or as little as you want. This makes it a great gig for college students or people who already have another part-time job. It’s also a good gig for anyone who goes back and forth between driving for Uber or Lyft and making food or grocery deliveries for other services.


How to Sign Up to be a Deliv Driver

Basic Deliv requirements for workers.

If Deliv operates in your city, you can sign up on their website to become a Delivery Specialist. But, as with all jobs, there are some requirements you’ll need to meet to get hired.

For starters:

  • You must be at least 18 years old.
  • Your car must be 1998 or newer.
  • You must have a smartphone with a data plan that allows you to access the app.
  • You have to be able to speak fluent English. If you don’t, brush up on your English language skills before applying for the job.
  • You must be able to pass a background check. If you have a criminal history, you can forget about driving for Deliv.
  • Some packages are heavy, so you also have to be able to lift at least 50 pounds.
  • In addition, you need to have good customer service skills, as you’ll be dealing with retail partners and customers alike.
  • Lastly, you need to have at least one year of driving experience.

How Much Money Can I Make as a Deliv Worker?

Delivery Specialists can earn up to $22 per hour. Not bad for picking something up at a store and driving it across town to the customer.

So how exactly does payment work?

Drivers get paid for their “time on task” plus a “per mile” rate. The time on task rate is usually between $13-$18, depending on your market.

In addition to a flat hourly rate, you’ll be compensated a specified amount of money for every mile that you drive from the retailer to the drop-off point. Most deliveries are within a 15-mile radius. The longer the drive is, the more money you’ll make for that delivery.

Just remember, the $22 per hour rate is the high end. Not all drivers make that much.

But there’s something that makes driving for Deliv very different than driving for Uber or GrubHub or DoorDash. Deliv has what they call a “minimum settlement program.” And that means you’re guaranteed to make money, no matter what.

With the minimum settlement program, drivers get paid 50% of their “time on task” rate for any hours that they’ve booked on the schedule. What does that mean? That means you can make money and never have to do a delivery at all.

For example, let’s say you book a 4-hour shift on the schedule at a time on task rate of $14 per hour. The minimum settlement program ensures that you’ll earn at least $28 for that shift. (50% of the time on task for each hour you have booked).

$28 for a 4-hour block of time certainly won’t make you rich. But $7 an hour for doing nothing at all isn’t too shabby.

Just don’t expect that this will be the norm. In most cases, you’ll work and make consistent deliveries in your scheduled hours on your scheduled days.


What Are the Benefits of Working for Deliv?

There are lots of benefits to working as a Delivery Specialist.

For one, there’s that minimum settlement program that we mentioned above. Even if there is no work to do, you’ll make some amount of money. And that’s definitely better than working for a lot of other services where you can block out an entire day to work and make little to no money at all.

Basic benefits of working for Deliv.

There’s also the benefit of having a flexible schedule. You create your own hours, so you can work around your school schedule or other part-time jobs.

For example, let’s say you drive for Lyft. There’s always that afternoon lull when they’re just aren’t a lot of ride requests coming through. If you want to work throughout the day, driving for Deliv can help you fill in those gaps when other apps don’t keep you as busy as you’d like.

Not in the mood to deliver hot food or meals to hungry customers? Not in favor of driving strangers around in your car? With Deliv, you don’t have to deal with either of those things.

Forget those nasty or drunk passengers that are in a rush to get somewhere. Forget having to navigate traffic with someone’s lunch or dinner order in your backseat. With Deliv, deliveries are often simple things such as clothing, prescriptions, and household items.

Lastly – and this may be the biggest benefit of all – you can contact the driver support line for immediate help any time you have an issue. Rideshare drivers and delivery drivers often complain that certain apps don’t provide great support. Deliv does.

Anytime that you have a question or an issue that needs resolving, you can get in touch with driver support.


In summary, Deliv makes it easy for customers to get same-day delivery on all sorts of items and products. Retailers who partner with the service can now offer the same quick delivery method that Amazon Prime and other delivery services do.

For retailers, it’s an opportunity to win over customers with lightning-fast delivery. There’s no secret about it – customers want their items delivered as fast as possible. And it doesn’t get any faster than the same day.

For customers who shop with Deliv partners, this is a whole new ball game. You can now order clothing, electronics, and all sorts of personal items knowing that they’ll be at your door within a matter of hours. You won’t have to wait a week for UPS or FedEx to arrive with your package and you won’t have to pay a premium for overnight shipping.

And for anyone looking for a new side gig, it’s a great way to earn money as a delivery driver. With a 50% guaranteed pay rate, you can earn money just for having scheduled yourself for a shift, even if you’re not needed to make any deliveries at all.

Drivers can earn up to $22 per hour, depending on their city and delivery market. You can work as often or as little as you want and you can make your own schedule. It’s ideal for people juggling multiple jobs or other responsibilities.

When it comes to doing quick deliveries, Deliv provides what customers want – (near) instant gratification. It’s changing the way that customers shop and the way that retailers ship. After all, with online orders, same-day delivery is about as good as it gets.

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