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Is DriversEd.com Legit? Our Analysis & Breakdown

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Yes, DriversEd.com is a legitimate and fully approved online driving school. It has been operational for over 25 years, aiding millions of users in the United States.

The key factors affirming its legitimacy include:

  1. State Approval: DriversEd.com’s courses are approved across all US states, making it a leading driving school in the country. Its courses are DMV-approved, catering to various state-specific requirements for permits, traffic tests, and licenses.
  2. Tailored Courses: The platform offers courses designed to meet the unique requirements of each state, accommodating both teenagers and adults.
  3. High School Credit: For individuals under 18 applying for their first driver’s license, DriversEd.com provides certificates that can count towards high school credits.
  4. Risk-Free Learning: The website offers a money-back guarantee for users who are not satisfied with their courses. To avail of this, customers must contact customer service before completing the final quiz of the purchased course.

What Is Driversed.com?

Established in 1997, Driversed.com is one of the oldest and largest providers of online and in-person driving courses in the US. Over the years, it has helped educate more than 13 million users.

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Driversed.com claims to be the number one online driver’s school in the industry. It provides a diverse body of DMV-approved courses and materials to help new and old drivers, alike.

It’s a fun and easy way to learn traditional driver’s ed course material. It combines 3D animation, interactive content, and videos to give you a fun educational experience.

On this website, you can get basic and advanced courses and services, such as:

  • Driver ed for teens and adults
  • In-car driver’s training
  • Traffic school basic training
  • Practice permit test
  • DMV information guides (divided by state)
  • Defensive Driving

How Does Driversed.com Work?

Most Driversed.com programs work the same way, although some don’t require a live trainer. In other words, some courses can be done entirely online at your own pace.

This is a general step-by-step guide to how driversed.com works:

  1. Select your state and sign up.
  2. Choose from two packages (all online or online+ in person).
  3. Finish the course and receive your certificate.
  4. Use the certificate to apply for a DMV driver’s permit.
  5. Take the written permit test to receive your permit.
  6. Complete an in-car training program as required by your state.
  7. Now, you’re ready for the written and physical tests to get your license. If you’re a teen, you can obtain an official transcript from Driversed.com for high school credit.

Common Questions to Understand

Too good to be true? If you’re still not sure whether Driversed.com is legit, check out these questions to get a clearer idea:

Is Driversed.com Approved in California?

Yes, Driversed.com is approved in California. In fact, it’s one of the top options for learning the fundamentals of driving.

The teen and adult courses at Driversed.com are DMV-approved. In other words, they fulfill the state requirements in California. That way, the website helps people obtain their permits and licenses.

Is Driversed.com Approved in Texas?

Yes, Driversed.com is approved in Texas, even though the Lone Star state sets different requirements for teens and adults to obtain their driver’s licenses.

Driversed.com offers a 32-hour course for teens between 14 and 17. The first six hours contain the state-required driver’s education that qualifies you for the DPS written permit test.

Upon finishing this part of the course, you can get a learner’s permit to take as many tests as you wish.

If you’re between 18 and 25, Driversed.com offers you a six-hour course that has all the basics. Its final test qualifies you to waive the state-required DPS written permit test.

Is Driversed.com Approved in Arizona?

Yes, Driversed.com is approved in Arizona.

It offers all the required education for teens and adults to get their driver’s license. You can also prepare for the MVD permit test with Driversed.com online practice.

Is Driversed.com Reliable?

Yes, DriversEd.com is considered a reliable online platform for driver education. Its reliability is evidenced by several factors:

  1. Widespread Usage: The platform has served millions of drivers across the United States, indicating widespread satisfaction and trust in its services.
  2. Learner’s Permit Achievement: In many states, students can obtain a learner’s permit after completing part of the DriversEd.com course, demonstrating its practical effectiveness in meeting state requirements.
  3. Educational Recognition: The website provides certificates that can be used by teenagers to earn high school credits, showing its educational value and recognition.
  4. Customized Learning: DriversEd.com offers courses tailored to various learning needs, effectively preparing users to become skilled drivers.
  5. Resource Availability: The platform provides numerous resources for knowledge review and information verification, supporting the learning process.

Is Driversed.com Safe?

Of course, Driversed.com is safe. Besides the online training, Driversed.com offers in-car training sessions. That option allows you to get on the road for the first time with a trainer. Can it get any safer?

Driversed.com trains you to drive safely. It even offers a defensive driving course. That course teaches you to avoid accidents that can occur due to other drivers’ faults.

What Are Users Saying About Driversed.com?

Enough with the theoretical information. Here’s what actual users have liked about Driversed.com:

What Yelp Reviewers Liked About Driversed.com?

screenshot of the is driversed.com legit yelp

Yelp reviewers have rated Driversed.com with 3.3 starts, based on the following criteria:

  • Well-equipped vehicles: The vehicles used for the in-car lessons are well-equipped. With brakes near the trainer’s seat, learners felt more confident. It also lets other drivers on the road know that the person behind the wheel is still learning, so they avoid them.
  • Professional trainers: Yelp reviewers believe that the most important part of training is the trainer. They have narrated how efficient their experience was with Driversed.com’s professional trainers.
  • Live chat: The live chat is a great option on Driversed.com that Yelp users appreciate. They believe it’s faster and more convenient than calling or emailing customer service.

What Trustpilot Reviewers Liked About Driversed.com?

screenshot of the is driversed.com legit trustpilot

Driversed.com has a 4.7 rating on Trustpilot. Those satisfied users have expressed their gratitude for the following aspects:

  • More than driving: This website offers more than driver’s ed. Courses are designed to teach you about safe driving, state laws, traffic rules, etc.
  • Fun learning: Driversed.com combines various learning techniques. Young learners are fascinated by the interactive course content and 3D videos.
  • Easy and clear: Even non-native speakers of English found the course material easy to understand. Users also mention that the website is clear and well-organized.

What Sitejabber Reviewers Liked About Driversed.com?

screenshot of the is driversed.com legit sitejabber

Users of Sitejabber have given Driversed.com a 3-star rating for the following:

  • Easy Course: Learners mentioned that the course is easy to understand. It gives the basics of driving rules and laws in understandable terms for young and inexperienced learners.
  • Engaging: With videos and animation, the learning process is engaging. That’s especially true for young learners, who don’t enjoy conventional learning methods.
  • 100% Online: Some learners found it convenient to do the entire course online. That option facilitates learning for users with busy schedules who don’t have the time to spare.

Why Are People Worried About Using Driversed.com?

No company is all good, so What about the negative reviews?

There must be some aspects that don’t satisfy all customers, and here they are:

What Yelp Reviewers Worried About Driversed.com?

At Yelp, reviewers have expressed their concerns about the following:

  • Hard to schedule: Some users found it hard to schedule in-car sessions. All the trainers were booked for a long time. That was an inconvenience for those who needed their license fast.
  • Additional fees: Reviewers have complained about the additional fees Driversed.com charges them every month without prior notice. It’s only $5 a month, but they’re still uncalled for.
  • Delayed certificates: Several users mentioned delayed certificates. They wanted to receive their certificate of completion right after finishing the course but couldn’t. The certificates took several months in the mail.

What Trustpilot Reviewers Worried About Driversed.com?

Although most Trustpilot users didn’t have problems, those who did mentioned the following:

  • Late delivery: Some users have been waiting for their certificates for months. When they finally got hold of customer service, they were told it was USPS’s fault.
  • Unreachable customer service: It’s difficult to reach the customer service. You need to provide a phone number for them to text you back. If you don’t use the number in your subscription, they never reach out. Users also mention that their phone number connects them to agents overseas who aren’t helpful.
  • Hidden fees: Driversed.com charges you $5 per month for roadside assistance. It’s a small charge that keeps going for long, even after the end of the course. They have also mentioned that they couldn’t easily end their subscription.

What Sitejabber Reviewers Worried About Driversed.com?

Users on Sitejabber disliked the following about Driversed.com:

  • Long videos: The videos incorporated in the course material are rather long. Some learners, especially adults, found that boring. Although Driversed.com allows you to learn at your own pace, the course design itself can be unengaging.
  • Dated information: Some users think that the course material contains dated information. They think it’s at least 15 to 20 years old. That’s a major problem that makes the course less useful than people hope for.
  • Extra charges: The users of Sitejabber are also worried about the extra $5 charge that continues for months. They say that they weren’t frankly notified about it while subscribing.

Driversed.com Quality and Guarantees

Driversed.com guarantees the best quality or your money back. For starters, the website has a return policy in place. It promises a full refund if you’re not satisfied with any purchase.

Contact customer support for a full refund within 30 days of purchase. Provided that you haven’t completed the course, you’ll receive your money back after 30 days of your request.

Does Driversed.com Offer Customer Service?

Yes, Driversed.com offers customer service for its online drivers. In fact, it provides all the support needed for teen and adult drivers.

The website’s customer service enables you to perform several actions, including:

  • Applying for certificates
  • Receiving help
  • Getting refunds

Based on clients’ feedback, it can be difficult to get a grip on the customer support team at Driversed.com. The problem, sometimes, is due to the strict schedules.

In other words, Driversed.com offers customer support, but it’s not 24/7. It’s rather done through set hours of operation.

What Customer Service Options Are Available?

You can reach out to Driversed.com via three means:

1. By Phone

You can reach out to the customer support team via phone. They’ll be able to help you with all issues related to the education courses, drivers ed programs, and practice tests.

To get the best service, you need to contact the support phone team during their hours of operation:

  • Mondays, Wednesdays, and Fridays: From 8.30 AM to 5.00 PM CST
  • Tuesdays and Thursdays: From 8.30 AM to 3.00 PM CST
  • Saturdays and Sundays: Off

Also, note that the operators are off for lunch from 12.00 PM to 1.00 PM CST.

2. By Email

You can also get support via email. This way too requires that you send the email within the team’s hours of operation from 8.00 AM to 6.00 PM CST on weekdays.

The email support team isn’t available during weekends or the lunch hour from 12.00 PM to 1.00 PM CST.

3. By Text

That’s a new service offered by Driversed.com. It’s one of the fastest ways to reach customer support.

All you need to do is send a text to their number with your question, email address, and name. That way, you can get a fast reply. It usually takes between an hour and 24.

4. Roadside Assistance

Roadside assistance is a paid service for subscribers. It provides the following services for you while on the road:

  • Vehicle towing
  • Fuel delivery
  • Vehicle winching
  • Flat tires
  • Lockout

This service costs $5 per month. Every subscriber is limited to three services or calls per year for every enrolled vehicle.

There are also some limitations to the services offered through roadside assistance, such as:

  • Towing from an auto repair shop
  • Towing from an unmaintained road
  • Servicing snowbound vehicles

Although this service is available 24/7, you can reach out to its special support team only during hours of operation.

To help you with any issue related to roadside assistance, contact customer support on weekdays from 8.30 AM to 4.00 PM CST.

The support team isn’t available during the weekends or the lunch hour from 12.00 PM to 1.00 PM.

Wrapping Up

Before starting driver’s ed classes, you should ask “Is Driversed.com legit?” That’s a crucial question to choose the best driver’s ed school.

Don’t worry! Driversed.com is one of the top schools to give you access to driver ed classes and permit practice tests.

With 3D interactive content, you can learn to drive online from the comfort of your home. This driving school is approved nationwide.

It provides premium services with a strong body of professional trainers and customer support operators.

Do you have any comments or questions? Feel free to leave them in the comments section below. Please share the article if you found it useful.

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