If you or a loved one needs to use a wheelchair or scooter when taking a trip, you may want to look at Scootaround’s rental service.
The company offers power chairs, wheelchairs, knee walkers, child strollers, oxygen rentals, scooters, and other accessories for short-term or long-term use.
In this article, we will provide a complete guide to the Scootaround rental process.
Use it to make an informed decision about whether their rental services are right for your needs.
Table Of Contents
What Is Scootaround?
In business since 1997, Scootaround is a wheelchair and scooter rental and repair service.
The company rents to customers across North America.
How Does Scootaround Work?
As you’ve likely already guessed, Scootaround’s mobility scooters are far different than today’s modern Lime scooters — which means the services work very differently, too.
You’ll never be finding your nearest Scootaround equipment on an app or returning it by leaving it on your nearest street corner.
Instead, you’ll need to go through a more formal booking process that’s similar to a traditional car rental process.
Once your mobility or medical equipment is booked, you can pick up the fully charged product at a designated location.
Then, once your rental period is over, you return it to your pick-up location — typically your hotel or convention center service desk, or your cruise ships’s lower gangway or embarkation desk.
Scootaround also works directly with airlines, convention centers, and event organizers to ensure compliance with the Americans with Disabilities Act (ADA) and provide guests with fleets of wheelchairs and scooters on-site.
If you’ve ever been able to book a wheelchair last minute at a travel destination, there’s a good chance Scootaround could have been the company making your convenient booking possible.
What Does Scootaround Rent?
For regular use, outside a cruise trip, Scootaround lets you rent a variety of mobility equipment types.
These types of equipment include the following.
If you need a mobility scooter for traveling around your town or city, Scootaround is the perfect option.
The company offers a variety of different types of scooters to rent, including standard three-wheel models and heavy-duty four-wheel models.
You can also choose between manual and powered scooters.
If you don’t feel comfortable using a mobility scooter, but still need to get around easily, wheelchair rentals are a great option.
Wheelchairs are available in both standard and lightweight models.
For customers who require more power than what a wheelchair can offer, Scootaround offers power chair rentals.
These chairs come with features like adjustable seats and armrests, as well as baskets for carrying your belongings.
If you’re looking for a walker to help with balance and stability, Scootaround offers rollators for rent.
These come in both standard and heavy-duty models, and some include built-in seats so you can take a break whenever you need to.
Knee Walker Rentals
For customers who only have use of one leg, knee walkers are an ideal option for getting around.
Knee walkers are available in both standard and deluxe models.
If you require oxygen therapy while on the go, Scootaround rents portable oxygen devices that are easy to transport and operate.
Child Stroller Rentals
If you’re traveling with a small child, Scootaround also rents child strollers.
These come in both standard and jogging models.
In addition to the types of equipment listed above, Scootaround also rents a variety of accessories to help make your travels easier.
These include canes, walkers, oxygen tanks, and more.
Where is Scootaround Available?
Scootaround services all of North America inside the United States and Canada.
It’s impossible to list all of Scootaround’s United States locations.
However, the company lists the following cities as their most popular USA locations.
- Orlando, FL
- Las Vegas, NV
- New York, NY
- Disney World, FL
- Nashville, TN
- Atlanta, GA
- Miami, FL
- Los Angeles, CA
- San Diego, CA
- Austin, TX
- Boston, MA
- Tampa, FL
- Fort Lauderdale, FL
- Chicago, IL
- Phoenix, AZ
- Houston, TX
- San Francisco, CA
- Indianapolis, IN
- New Orleans, LA
Just like their USA locations, Scootaround’s Canadian locations are too numerous to list.
However, some of the most popular Canadian cities include Ottawa, Toronto, Vancouver, Montreal, and Calgary.
Scootaround for Vacation
Using Scootaround for short-term mobility rental equipment works well when you’re taking a vacation.
Cruise Rental Equipment
If you’re taking a cruise, Scootaround offers wheelchair and scooter rentals for your entire trip.
There’s no need to haul your own equipment on the plane or worry about returning it before your port departure.
Call Scootaround when you make your cruise reservation and they will take care of everything for you.
You can choose the type of equipment you want to rent, such as manual wheelchairs, lightweight scooters, or power chairs.
Here’s the complete list of items you can rent for your cruise trip.
- Rollator and knee walkers
- Medical equipment
- Portable oxygen devices
Scootaround lets you rent equipment on over 20 cruise lines, including Disney Cruise Line, Carnival Cruise Line, Royal Caribbean Cruises, Holland America Line, Princess Cruises, Cunard Line, Celebrity Cruises, and Norwegian Cruise Line.
These services are different from regular Scootaround rental services because you can only get serviced through one of almost 50 port locations.
Renting non-cruise equipment from the company includes the ability to access over 2500 regular retail outlets across the United States and Canada.
Scootaround Rental Prices
Your rental prices when choosing to rent from Scootaround will depend on factors such as location, number of days you need the equipment, transportable weight needs, and type of equipment required.
The following information will help when deciding the type of equipment you can afford.
The average rental rates for a scooter from Scootaround are as follows.
- Daily Rate: $45 – $85
- Weekly Rate: $225 – $425
- Monthly Rate: $675 – $975
Wheelchair rentals typically cost less than scooter rentals, and the average rental rates are as follows.
- Daily Rate: $35 – $65
- Weekly Rate: $175 – $325
- Monthly Rate: $525 – $725
Powerchair rentals are typically more expensive than both scooter and wheelchair rentals.
- Daily Rate: $75 – $95
- Weekly Rate: $375 – $495
- Monthly Rate: $975 – $1190
In addition to the above equipment, Scootaround also rents a variety of other accessories.
For more information on rental prices, please contact Scootaround directly.
If you’re a frequent renter, Scootaround offers a loyalty program that can save you money on your rentals.
The more days you rent equipment, the more discounts you’ll receive.
The ENGAGE Members program is the main customer loyalty program.
It offers the following benefits.
- ENGAGE Points: You get points added each time you pay for a rental from Scootaround
- ENGAGE Newsletter: Get updates about upcoming promotions, discounts, and rental tips sent right to your inbox
- Special Members-only offers
Each dollar spent with the company equates to one point in loyalty rewards.
Your points will never expire and you can redeem points online or by calling the company call center.
To sign up for ENGAGE, visit the Scootaround website and enter your name and email address.
You’ll then create a username and password.
Once you’re registered, you can start earning points on your next rental.
Other Scootaround loyalty programs include the following options.
- SRN Travel Agent Program: If you’re involved with the hospitality or travel industry, join this program to receive commissions by referring customers to the company
- Scootaround DNA: The program helps you avoid carrying user manuals by storing your device’s information in Scootaround’s secure database
- Blue Star Travel Advisor: Travel agents receive ongoing education about helping limited mobility passengers
How to Rent With Scootaround
There are three ways to rent equipment from Scootaround.
- Over the phone
- In person
How it Works
Let’s review the process you will go through, depending on which method you choose to rent with.
Online Rental Reservations
The quickest and easiest way to reserve your rental is through their online reservation system.
You can reserve equipment for any location in the USA or Canada.
The process is as follows.
- Choose your city and date of arrival
- Select the type of equipment you need
- Choose the number of days you’ll need the equipment for
- Enter your contact information and payment details
- Review your reservation and submit
- You will then receive a confirmation email with all the details about your rental
Phone Rental Reservations
If you would prefer to speak with someone directly, Scootaround’s call center number is 1-888-441-7575.
The process is as follows.
Call the Scootaround toll-free number and speak with a representative.
Let the agent know your city and when you’ll need the rental.
They’ll ask you about your specific type of equipment and how many days you need to use during your visit.
They will also ask for your contact information and payment details.
The agent will then book the rental for you and send you a confirmation email.
In Person Rental Reservations
If you’re in the area, you can also rent equipment from Scootaround at their physical locations.
You’ll need to show a valid ID (e.g. driver’s license) and the credit card you’ll use to make the reservation.
Frequently Asked Questions
At this point, you know how to take advantage of the services offered by Scootaround.
However, you may still have a few more questions about the process.
Can You Purchase Mobility Equipment From Scootaround?
For many years, Scootaround only offered its mobility equipment for rental purposes.
However, you can now purchase new equipment from the company.
Scootaround offers various discounts at different times of the year.
Use their online store to browse all its options and make your next purchase there.
How Far in Advance Do You Need to Book?
For land-based rentals, it’s a good idea to book your rental reservation with Scootaround at least 48 hours before you need to pick up your mobility equipment.
The company recommends a longer process for cruise rentals.
Make your reservation at least five business days before you need to pick up your rental.
Can You Take A Scootaround Rental Out of the Country?
Yes, you can take your rented equipment with you when traveling to another country.
The only requirement is you must pick up and return the mobility equipment from one of Scootaround’s United States or Canada locations.
It’s a good idea to call the company’s phone ordering system to speak to a representative in these cases.
Scootaround offers specific toll-free phone numbers if you live in these five countries and wish to place an order with the company.
- Spain: 900-905-424
- Denmark: 8083-0077
- France: 0805-080377
- United Kingdom: 0-800-520-0450
- Mexico: 01-800-681-8045
Are you excited about using Scootaround the next time you’re taking a vacation and need to use mobility equipment for a few days?
Take a look at all their options here and reserve your preferred type of equipment today.