Key Takeaways
- You can add a tip on DoorDash through the app, web browser, or by giving cash directly to the driver.
- To change a tip after delivery, contact DoorDash customer support and explain the reason for the adjustment.
- DoorDash reviews tip adjustment requests, and if approved, will process the charge or refund accordingly.
- It’s important to be fair and considerate when setting the initial tip amount, as tip changes are not guaranteed.
How to Add a Tip on DoorDash
DoorDash makes it easy to add a tip to your order. You can add a tip in the DoorDash app when placing an order, or after your food has arrived.
As a note, DoorDash automatically suggests a tip amount based on the order’s requirements and distance. However, you can manually adjust this tip as per your preference.
How to Add a Tip on DoorDash Using the App
- Open the DoorDash App: Start by launching the DoorDash app on your iOS or Android device.
- Select Restaurant or Store: Choose the restaurant or store from which you want to order.
- Proceed to Checkout: After selecting your items, go to the Checkout page and click ‘Continue.’
- Set the Tip Amount: In the Checkout menu, you’ll see the ‘Dasher Tip’ section. Here, choose from the preset tip amounts or select ‘Other’ to enter a custom tip.
- Finalize the Order: Review your order and tip amount, then click ‘Place Order’ to complete the transaction.
How to Add a Tip on DoorDash Using a Web Browser
- Visit DoorDash Website: Go to the DoorDash website and log in to your account.
- Choose Your Order: Select the items you wish to order from your chosen restaurant or store.
- Checkout: Click on ‘Checkout’ after finalizing your selection.
- Select Tip Amount: On the Checkout screen, look for the ‘Dasher Tip’ section on the right side. Choose a suggested tip amount or select ‘Other’ to enter a different amount.
- Place Your Order: Once you’re satisfied with your order and the tip amount, click ‘Place Order.’
How to Add a Tip on DoorDash Using a Web Browser
You can also simply give cash to your DoorDash driver when they arrive with your order.
Many drivers actually prefer this, because it is immediate and doesn’t include any processing delays or fees. Personally, I prefer cash over in-app tips because of the simplicity of the process.
However, the one potential downside is that giving a cash tip does open the door up to scrutiny if a driver isn’t happy with the tip. They have a chance to say something to your face rather than silently stew about it to themselves.
Overall though, I haven’t found this to be an issue, as drivers generally appreciate the thought of a tip, even if it isn’t as much as they’d like to see. The thought – as well as a friendly, smiling face – does count for something.
Related: Do DoorDash drivers see tips?
How to Change Tip on DoorDash Orders
Unfortunately, it is not eas to change a tip on DoorDash orders. Doing so requires quite a bit of work.
DoorDash has taken a hard stance against the practice of tip baiting.
- Contact Customer Support: If you need to adjust the tip amount after your order has been delivered, you must contact DoorDash customer support. This can be done through the DoorDash app or by using a web browser.
- File a Claim: Explain why you want to adjust the tip. This could be due to service quality or any other reason that justifies the change.
- Wait for a Response: DoorDash will review your claim. If your request to adjust the tip is approved, you will either be charged or refunded, depending on whether you are increasing or decreasing the tip.
Remember, there’s no guarantee that your request to adjust the tip will be accepted, so it’s best to be considerate and fair when initially setting the tip amount.
