Are you looking for the perfect mobile app to use when ordering food for breakfast, lunch, or dinner?
Two main food delivery apps come to mind: Uber Eats vs DoorDash—these are the two competing at the top of the food delivery service market.
In this guide, you will uncover all the details you need to know as an Uber Eats delivery driver and service as well as a DoorDash driver and its food delivery app.
To learn which service is best in 2023, you can read everything about it in our UberEats vs. DoorDash guide below.
- How Does Uber Eats Work?
- How Does DoorDash Work?
- Uber Eats vs. DoorDash Availability
- Uber Eats vs. DoorDash Cost
- Uber Eats vs. DoorDash Customer Service
- Uber Eats vs. DoorDash Driving
- Frequently Asked Questions
- Conclusion: Is Uber Eats or DoorDash Better?
- Final Word
How Does Uber Eats Work?
Uber Eats consists of a food delivery app where you can scroll through to find particular restaurants and specific cuisine you’d like to eat.
Once you’ve found the right meal and the eatery you want, you can click on the app to add the food to your final order.
Upon checking out, the Uber Eats app will show:
- Your home address
- The estimated time it takes for food delivery to complete
- The entire price of the food including the delivery fees and tax
You will also have the chance to track your order in the mobile app.
You can track the progress of the delivery driver.
Suggested: How does Uber Eats Work?
How Does DoorDash Work?
When customers use DoorDash to place orders for food delivery, they can look for local restaurants either on the DoorDash website or mobile app.
The platform also has a way to filter orders based on cuisine, delivery times, promotions, and region.
DoorDash presents thousands of restaurants on its platform for consumers to choose from.
Payment occurs right in the app and consumers receive an estimated delivery time.
Further, DoorDash users also can track the restaurant delivery without needing to pick up the food themselves.
Suggested: How does DoorDash Work?
Uber Eats vs. DoorDash Availability
Which food delivery company is available in most regions and has the largest number of restaurants available?
We answer this question below.
You can find out on the websites of DoorDash and Uber Eats to learn which cities are included in the platform.
You can also find out which restaurants and eateries to order food from on the company websites.
Where Is Uber Eats Available?
Uber Eats has availability in more than 6,000 cities in 45 nations including New York City and San Francisco.
Furthermore, this mobile delivery app is still growing in countries around the globe.
For example, some of the countries where Uber Eats is available are:
- United States
To check if Uber Eats is available in your city, check out the Uber Eats website or the app.
Where Is DoorDash Available?
DoorDash is available for food delivery services in more than 7,000 cities across the United States, Canada, Japan, and Australia.
For example, you can order DoorDash food delivery in Washington DC and the cities of Puerto Rico.
In addition, you can use DoorDash in more than 80 cities and towns throughout Canada.
The Australian cities Melbourne, Brisbane, and Sydney also have DoorDash availability with more cities in this country expected to join in the coming years.
How Many Restaurants Are on Uber Eats?
Uber Eats has more than 600,000 supported restaurants on its platform across more than 6,000 cities and towns.
Furthermore, even though it was only launched in 2014, Uber Eats garnered a revenue of $4.8 billion in 2020.
Its revenue has grown extensively from year to year.
The number of restaurants available has also increased quickly from year to year, growing from 80,000 in 2017 to more than 600,000 restaurants by 2020.
How Many Restaurants Are on DoorDash?
Currently, the DoorDash food delivery company has at least 390,000 restaurants available on its delivery app in 2021.
This number has grown quickly from 59,000 restaurants in 2017 and now reaches 390,000 eateries on its platform.
DoorDash users have also grown from 4 million in 2018 to 20 million in 2020.
Annual revenue for DoorDash also reached $2.9 billion by 2020.
Essentially, this company has been growing, but Uber Eats does have more restaurants available for each food delivery order.
Uber Eats vs. DoorDash Cost
One of the key things that might greatly impact the food delivery company you choose involves the cost of Uber Eats vs. DoorDash.
The individual factors for the overall cost include the service fee, delivery fee, tips, taxes, and the cost of the meal.
Furthermore, the amount of time it takes to deliver from local restaurants and how far away they are from your home will impact the entire cost of your food delivery.
Uber Eats Cost
The base pay for food delivery fees on the Uber Eats app is usually $5.99 or less.
However, with all of the Uber Eats fees, this can be as high as $7.99.
Yet, Uber Eats also provides you with free delivery if you’re ordering food from the same restaurant as other customers and sharing the same delivery driver.
The service fee for Uber Eats is usually 15 percent of the subtotal for the majority of restaurants on the platform.
There is also a local minimum required for this service so you might have to pay an extra few dollars for orders below $10 or $15.
The cost of DoorDash is similar to that of Uber Eats.
The base delivery fees at DoorDash is the same as the one on Uber Eats (usually $5.99 or less).
The service fee for the DoorDash delivery app is ten percent or 11 percent of the order subtotal.
If you don’t meet a local minimum of $8 to $10 on your order, then you’ll have to pay an extra $2 on the DoorDash platform.
You’ll find that the DoorDash food delivery service is less pricey and more affordable than the Uber Eats food delivery app.
Uber Eats vs. DoorDash Customer Service
Substantial and effective customer service can make or break a company.
Mistakes and problems tend to occur whether you choose Uber Eats or DoorDash, which means the best customer support will make a difference and win your loyalty in the end.
Did your promo code not work correctly?
Or did the delivery driver bring you the wrong order?
Whatever happened, superior customer service can overcome any challenge.
Uber Eats Customer Service
Uber Eats customer support focuses on in-app reports as well as social media support via Twitter.
Its Twitter page, @ubereats, does provide you with a quick response.
However, you won’t have access to live support staff on the phone, via a live chat, or through a video call.
You can also try calling its mainline at (800) 253-6882.
However, this is not an official customer service phone number.
DoorDash Customer Service
DoorDash, however, has some of the best customer support as compared to other food delivery apps.
For example, DoorDash has a live chat option available for customers from the early morning hours to late at night.
In addition, DoorDash provides a customer service phone number (855-973-1040) for those who need immediate attention by phone.
For less urgent issues, you can get customer service via email.
You can also check help.doordash.com/consumers for more answers.
Uber Eats vs. DoorDash Driving
Are you looking for a new gig and you thought becoming a food delivery driver would be the perfect opportunity to make some extra money?
If so, you’ll need to figure out what delivery platform is best for drivers.
Does Uber Eats or DoorDash provide the most cash at the end of the day?
What are the requirements to drive for either company?
How much driving and distance is required?
We will answer all of these questions below.
Driving for Uber Eats
There are many things you’ll need to consider before you decide which food delivery platform to choose as a delivery driver.
Driving for Uber Eats is a great option, but you’ll want to consider:
- The qualifications for Uber Eats
- The type of car required
- How to sign up for the gig
- How to accept orders
Most importantly, you’ll need to figure out how to request payment and get paid.
Keep reading to find out all about driving for Uber Eats.
How Much Money Do Uber Eats Drivers Make?
The amount of money Uber Eats drivers make is highly dependent on where they are located and the number of hours they are willing to work.
You will find that Uber Eats drivers tend to make anywhere from $8 to $12 after taking into account expenses like car maintenance and gas.
You can also make more money as a delivery driver through specific promotions and incentives called Boost and Surge.
How Far Do Uber Eats Drivers Have to Go?
As an Uber Eats driver, you will generally have a five-mile radius in which you will need to travel.
The Uber Eats website algorithm will usually determine the distance you’ll need to drive to deliver food orders.
Certain things will also determine the distance you’ll need to travel, including the type of cuisine you deliver and expected delivery times.
The delivery zones for Uber Eats drivers may also change throughout the day depending on these factors.
How Easy Is the Uber Eats App for Drivers?
The Uber Eats app makes it easy for contractors to sign up to become delivery drivers.
You’ll also find the delivery process through the app relatively streamlined and simple.
In fact, you could be asked to sign up for a second delivery from the same restaurant to make more money.
The Uber Eats platform for food delivery drivers is seamless and works easily.
You’ll just need to follow the steps to pick up the order and drive it over to the customer.
How Easy Is It to Apply to Drive for Uber Eats?
You’ll need to be 19 years of age in the United States and 21 years old in Canada to drive for Uber Eats.
You’ll need a reliable vehicle that is 20 years old or less, one year of driving experience, and car insurance.
You can apply to become a driver for Uber Eats on the company’s mobile app or website.
During the application process, you will need to:
- Upload your driver’s license including your photo
- Fill out all car insurance information
- Add your social security number to the application
- Consent to undergoing a background check
Lastly, you have to be patient and wait until your background check comes back cleared before you can start accepting and delivering orders.
Driving for DoorDash
Driving for DoorDash has various benefits, such as lacking any restrictions on the type of vehicle one chooses.
You can also be younger and start driving for DoorDash at age 18.
In certain cities, you can deliver food via scooters, motorcycles, and bicycles via DoorDash.
Frequently Asked Questions
How Far Do DoorDash Drivers Have to Go?
DoorDash drivers tend to deliver food within a five-mile radius much like Uber Eats delivery staff.
However, Dashers can deliver up to 30 miles away from the restaurant.
While the platform has a five-mile radius as its standard, restaurants can extend the delivery distance.
Yet, as a Dasher, you will have full reign to choose how far you wish to deliver food orders.
You don’t need to travel as far as 30 miles if you don’t want to.
How Easy Is the DoorDash App for Drivers?
Installing the DoorDash app is very simple even if you don’t have tons of technical experience.
First, check out the Apple store on an iPhone or Android smartphone to download the DoorDash app.
Then you’ll need to sign up to become a Dasher and pass the background check.
You’ll receive a DoorDash activation kit and you’ll need to activate your DoorDash Red Prepaid Card.
Accepting orders will also become an easy process where you’ll log into the app and click “Dash Now.”
You’ll see a user-friendly map for delivery with the restaurant’s name and location.
How Easy Is It to Apply to Drive for DoorDash?
The application process for DoorDash is relatively straightforward.
You can start by signing up here.
However, you will need to undergo a driver orientation either online or in person.
You will also need to pass a driver screening process.
It may take up to ten days before you’re approved to become an eligible Dasher.
Once you’re approved, all you need to do is download the app and start delivering orders.
Conclusion: Is Uber Eats or DoorDash Better?
Which App Is Better for Customers?
There are benefits to using either Uber Eats or DoorDash for customers.
For example, if it is most important to you as a customer to have plenty of cuisine and restaurants to choose from, then you’ll want to pick Uber Eats.
This platform has more eateries and is present in more countries and cities.
If you want the best customer service and more affordable food delivery options, then DoorDash is the one to choose.
Which App Is Better for Contractors?
Generally, DoorDash drivers tend to make more money than those on Uber Eats.
There are also fewer restrictions on the vehicle you use.
However, the application process is easier through Uber Eats, as it lacks driver orientation and screening processes.
Overall, DoorDash is a better choice for contractors.
Now that you’ve seen a full comparison between DoorDash and Uber Eats in terms of costs, customer service, delivery distances, and application processes, it’s time to choose your preferred food delivery service.