Uber is a transportation innovator. The company has made it easier than ever before in history to get from place to place. This new form of transportation is also remarkably cheap, especially when you compare it to alternatives such as taxis.
Still, using Uber isn’t free. You have to pay for the service somehow, and when you do, the company provides you with a receipt that shows just how much you spent on your trip. Accessing these receipts isn’t always as easy as you’d hope, however. It’s not impossible, though — with just a couple easy steps, anyone can view their Uber receipt. Let’s take a look at what you have to do to make that happen.
- Why You Would Need to View Your Uber Receipt
- What Information Does Your Uber Receipt Include?
- The 3 Ways to View Uber Receipts
- Troubleshooting Common Uber Receipt Problems
Perhaps you’re wondering why viewing your Uber receipt is something you’d want to do to begin with. There are a variety of possible reasons. By far the most common reasons, however, are needing to submit a copy of the receipt for reimbursement or tax documentation purposes.
If you took an Uber ride for work (and your employer reimburses Uber as part of your travel expenses), then you’ll need to provide a copy of the receipt to your accounting department.
Or, if you work for yourself and are claiming the receipt as a tax-deductible business expense, you should keep a copy of the receipt with the relevant entry in your bookkeeping software. Hopefully, you’ll never need it, but it’s essential to have in case the IRS decides to audit you.
Your Uber receipt provides a line-by-line breakdown of all the costs that go into your Uber fare. You’ll see the fare you paid for the ride itself, any applicable tolls, surcharges, or fees, and a tip if you added one. Finally, the receipt will include the total amount charged, the payment method used, and the date and time of the payment. Here’s an example of a typical Uber receipt (with some info such as the driver name, destination info, and credit card number redacted):
Uber receipts are easy to understand, but they’re not always so easy to find. Luckily, there are three ways to view your receipt: on Uber.com, in the Uber app, and in the email copy of the receipt you get after each ride. Let’s look at each of these ways in more detail:
1. In the Uber App
The easiest way to view your Uber receipt is from within the Uber mobile app. To do this, you’ll need to follow a couple steps.
First, open the Uber app and tap on the menu icon in the upper lefthand corner:
Then, tap on the option that says “Your Trips”:
Once you’ve opened this menu, you can view summaries for past trips. To view the complete details for a given receipt, tap on it:
Once you’ve done that, you’ll see a bit more info. To get the financial details, tap where it says “Receipt”:
From there, you’ll see all the info you need:
You can then take a screenshot of this information to send to your accountant, bookkeeper, or whoever else needs it.
2. On the Uber Website
If you’d prefer to view your receipts using the Uber website, that’s possible as well. First, you’ll need to access your Uber account by going to riders.uber.com. Sign in using your credentials, and then you should see a page listing your complete Uber trip history. To get to a detailed receipt for each, tap on the arrow next to each line:
You’ll see a screen like the one below:
Tap “View Detail” to get the complete receipt information:
From the screen above, you’ll see the same complete receipt, as well as a few other options that can be useful for bookkeeping purposes, including a downloadable invoice that you can save to email or print. You can also hit the “Resend Receipt” button if you had trouble getting the receipt email.
3. Via Email
The final way to view your Uber receipt is via email. Uber automatically emails a receipt for every trip you take to the email you have on file with them (this is the email account you used when you signed up for Uber).
Here’s what your email receipt will look like:
As you can see, the email receipt isn’t quite as detailed as the ones you can view in the app or online, but it may be sufficient for some purposes such as your personal records. You should always consult with an accountant if you have any doubts about how detailed a receipt you need to retain for various tax purposes.
The steps above should ensure that you can get your receipt for most purposes. However, sometimes you may run into issues specifically with getting your receipt via email. If you haven’t received an email receipt for a trip, try the following troubleshooting steps:
1. Check your junk mail folder
If you’re using an email program with a strong spam filter (such as Gmail), receipts could end up in junk. To keep this from happening in the future, follow your email provider’s instructions for “whitelisting” the email address used to send the receipts.
2. Confirm the email address you’re using
Be sure that you’re checking the email address you have on file with Uber. You can view your email address within your Uber profile, which you can access by opening the Uber menu and tapping your profile picture:
3. Understand the steps to resend receipts for premium Uber rides
In the section where we discussed how to view your Uber receipts online, we mentioned that you can hit the button that says “Resend Receipt” to have another copy sent to the email you have on file.
This only works for economy Uber rides, however, which include UberX, UberXL, and UberPOOL. If you took a premium ride such as UberBLACK, you’ll have to follow a different set of steps to get a new copy of your receipt emailed to you:
First, visit the Uber Help Center and select Trip Issues and Refunds:
Scroll down, and click on “I need an invoice for my Premium trip” under the section “I had a different issue”:
Note that the above will only be an option if you’re viewing info for a past premium trip.
4. Look into Uber for Business for easier reimbursements and receipt management
If you want to simplify the way you deal with Uber receipts, you (or the executives at your company) can set up an Uber for Business account.
With this in place, you (or your employees) can use a work email address to set up a separate Business profile within the Uber app. This puts all receipts in a centralized place that your accounting team can easily access, eliminating the need for individual employees to submit receipts.
Get Your Uber Receipt How and When You Need It
We hope this guide has shown you all the ways available to view a receipt for an Uber trip. If you ever have any issues with an Uber trip related to payments, reimbursement, or documentation, you can always contact Uber support for assistance with your specific issue.
Brett Helling is the owner of Ridester.com. He has been a rideshare driver since early 2012, having completed hundreds of trips for companies including Uber, Lyft, and Postmates. In 2014 he acquired Ridester.com to share his experiences with other drivers. His insights are regularly quoted by publications such as Forbes, Vice, CNBC, and more. He is currently working on a book about working in the Gig Economy, expanding his skill set beyond the rideshare niche. Read more about Brett here.