Thanks to the Uber vs taxi debate, one day down the line, we may have to tell our children about times when people used to flag down speeding cabs.
In the future kids are likely to need the history lesson, because since 2009, the advent of ridesharing has fundamentally changed the way people get around. In a way, ridesharing has become the chosen taxi alternative.
But if you’re still not completely on board with rideshare services, you’re probably wondering what sets them apart from the taxi industry. Well, keep reading because after you get done with this article, we’ll see if you aren’t convinced.
Let’s dive right in.
Which Side Should You Pick in the Uber vs Taxi Debate?
There are a few reasons why ridesharing companies were able to capture such a large concentration of the taxi-cab market. Let’s take a look at what makes a ridesharing service like Lyft or Uber preferable to hailing a taxi.
Inflated fare prices in time of high passenger demand, called SURGE Pricing, often causes people to declare that ridesharing companies are more expensive than cabs. However, this isn’t necessarily true.
Business Insider published a report that found Uber, on average, to be cheaper than taxi-cabs across the country. In a nutshell, the conclusion of the article finds that unless you are in New York City amid a fit of extreme traffic, Uber is cheaper.
Consider the value of discount codes and promotions, and ridesharing becomes even more appealing.
Moreover, if you’ve ever tried to split the cost of a taxi with your friends, you know that it’s easier said than done.
With apps like Uber, you are able to split fares with other Uber users as needed. After the ride, the smartphone-driven app generates a clean receipt, and you can tip your driver comfortably after exiting the vehicle through the app.
Convenience of Ridesharing
The best selling-point of a service like Uber is its ease of use.
Before, you’d need to take your chances waving down a cab in the street. This was occasionally an exercise in patience and oftentimes in safety as well. Your other option was to call the taxi dispatch service to request a cab. Then, you had to roll the dice and hope that it wasn’t late (as so often happens), and that the cab would actually arrive.
Since those days, technology has advanced substantially, and your smartphone has now become quite cunning as your best personal valet.
With the tap of a few buttons, Uber can provide a pre-ride cost estimate, then dispatch a vehicle to your location complete with information such as arrival time, price, vehicle type and a picture of your driver. Can a cab do that? I don’t think so.
Lastly, but perhaps most importantly, your driver’s rating is also shown.
Unlike in a taxi, you can see what other passengers have thought about the driver’s customer service sensibilities.
In comparison, a given cab driver’s customer service fluency is unregulated and a crapshoot at best. This behooves a note about the quality of the vehicles. Uber caps how old a driver’s car can be, and the ratings allow for regulation of car cleanliness.
These are all features you may have wished for in the past while sitting in a cab.
Put shortly, the ridesharing industry aims to put the user’s experience back in focus. The rating platform has worked in establishing a code of customer service amongst drivers that many often felt was lacking in America’s taxi-cab fleets.
Uber and Lyft’s tethering to technology goes a long way too. They use GPS to ensure direct routes that lessen the chance of driver taking advantage of their rider with a longer route. This feature also adds a layer of security when entering a stranger’s vehicle.
Uber, Lyft, and their competitors also offer varied services, something not guaranteed when hailing a taxi.
If your group for the night-out is large, or perhaps you require a wheelchair accessible vehicle, you may have a problem finding adequate taxi-cabs. With something like Uber, you can select a service that provides specifically for those things — UberXL and UberAssist respectively.
Between Uber vs Taxi, Ridesharing Wins
So why should you consider downloading Uber or Lyft instead of hailing a taxi?
Simply because it’s a better experience that doesn’t take additional hits to your wallet. With riders often arriving for a better price, ridesharing services have established a user-friendly way to secure reliable and friendly rides.
Now, you don’t have to bother walking up and down the block looking for an empty cab or sitting on hold with the dispatch service. In addition, you don’t have to worry about customer service taking a back seat while the driver takes you the ‘long way around’ for a higher fare. You can tip and review your driver in private.
Finally, you can relax knowing your ride is on the way. More specifically, you can even know when it will arrive. Ridesharing is the real-deal taxi alternative, sharpened by a better user experience.
Which side have you taken in Uber vs taxi? Let us know in the comments below!