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Veyo: Non-Emergency Medical Transportation Provider

Last updated: September 23, 2021
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vector image showing Veyo driver pushing patient into Veyo van

Non-emergency medical transportation, or NEMT, is a valuable service for those who need help getting to a medical appointment.

Many individuals who cannot drive and don’t have family or friends who can accommodate their needs—especially those in wheelchairs—rely on NEMT services each day.

Learn more about the non-emergency patient transportation services provided by Veyo here to see what this company offers and how to join the team of dedicated driver-providers.

What Is Non-Emergency Medical Transportation (NEMT)?

NEMT services include solutions involving different modes of transportation and pickups for patients and healthcare consumers who face specific barriers when getting to or from medical appointments.

Medicaid beneficiaries are the most common group of individuals who rely on NEMT services.

These transportation services were created and made a required Medicaid benefit when the program was first established in 1966.

Today, though, NEMT services are available to everyone, not just Medicaid recipients.

Some barriers that may prevent someone from getting to medical appointments include not having a driver’s license, no working vehicle, the inability to wait for services or travel alone, or developmental, cognitive, mental, or physical limitations.

However, this is not an extensive list, and NEMT services can be accessed and used by any individual with a medical need or situation.

NEMT services are typically intended for the use of medical appointments or other types of non-emergency care.

For a quick summary of what it is like to start a NEMT business, I’d suggest checking out the video below.

What Is Veyo?

Veyo is one of the niche driver jobs.

It is a service that connects rideshare drivers with disabled individuals and seniors who require a ride to non-emergency health appointments.

How Does Veyo Work?

The Veyo fleet has helped to transform how commercial transportation drivers work.

With this service, those who need non-emergency transportation can access experienced, NEMT-qualified rideshare drivers.

These drivers are officially called IDPs or Independent Driver-Providers.

The IDPs must meet stringent requirements for healthcare, and they must participate in HIPAA, CPR certification, ADA education, and training for various medical requirements.

They also must pass criminal background check requirements.

Those who need non-emergency transportation services can utilize Veyo services like other rideshare platforms, making it fast and simple to get services when needed.

Where Is Veyo Available?

Veyo currently operates in eight states.

This includes:

  • Arizona
  • California
  • Connecticut
  • Florida
  • Louisiana
  • Michigan
  • Texas
  • and Virginia.

What Sets Veyo Apart from Others?

Veyo was started to be a healthcare ally.

The goal of this company has always been to use data and technology to help reduce costs while improving outcomes.

From very basic requirements, like managing eligibility files and providing encounter data, to providing advanced reporting and dashboards, the platform used by Veyo is considered top-of-the-line and innovative.

Veyo is much more than just a simple transportation broker.

This company understands it is a part of the continuum of care and uses its ability to interact with members and collect data to help ensure patients get the high-quality, professional services needed.

How Much Do Veyo Drivers Make?

Veyo drivers can make between $8 and $14 per hour when driving for this company.

When you are certified, the pay you receive depends on your city and the number of miles between where you pick up a patient and drop them off using the most direct route based on Google Maps.

For example, if you are a Veyo driver in California, you receive $1 per pick-up, along with $1.15 per mile.

This means if you drive someone 10 miles, you make $12.50.

You do not get additional payment for more time.

This means you get the same amount of pay no matter if the 10 miles took 30 minutes or one hour.

If you have to go out of the way to avoid backed-up traffic, you won’t receive a payment for these additional miles.

Veyo will pay you once per week through direct deposit.

How to Apply to Drive with Veyo

screenshot of the veyo driver application screen

If you want to apply to drive with Veyo, you must meet the requirements.

Veyo Requirements

All drivers must undergo background checks, CPR and first aid training, drug testing, and ADA/HIPAA education.

They must also take customer sensitivity training.

Even though Veyo provides all this training at no cost, drivers are not compensated for their time in the training.

The Veyo Driver Application Process

The application process for Veyo drivers includes four steps:

1. Apply Online

Enter your contact information on the Veyo website.

Usually, the onboarding process will take between three and seven days.

Once the onboarding process is complete, it takes just a few minutes to begin working.

2. Upload the Required Documents

You need to describe your vehicle to Veyo, upload your insurance, registration, and driver’s license.

At this point, the company runs the background check.

You can send all this information using your smartphone camera.

3. Get Credentialed

Every driver must have their vehicle inspected, watch all training videos, complete CPR training, and provide their payment information.

The company provides support through each step of the process.

4. Download the Veyo App

After being approved as a Veyo driver, you will need to download the app to receive trip information.

Similar to other rideshare companies, your schedule is up to you.

Alternatives to Veyo

Some of the alternative services to Veyo include:

  1. Circulation: This service has case managers, social workers, and others on the provider side who log into the system on behalf of patients to schedule rides.
  2. Roundtrip: This company has partnered with Lyft and offers non-emergency rides to patients. This company can offer a single touchpoint to more comprehensive medical transportation services.
  3. Uber: One of the most popular rideshare companies available, Uber joined forces with Clearwater Compliance to ensure HIPAA policies were up to par to begin offering NEMT services.

Frequently Asked Questions

vector image showing Veyo driver pushing patient into Veyo van

What type of drug tests does Veyo Use?

Drug testing for Veyo drivers varies by region.

  1. Utah: In Utah, a five-panel drug test and five-panel plus expanded opiates drug test is used. The results are analyzed by a SAMHSA Certified Laboratory and then reviewed by a Medical Review Officer.
  2. Arizona, California, and Louisiana: Candidates must go to a regional office to undergo drug testing on-site. Veyo does not accept medical marijuana cards.
  3. Connecticut: Driver-providers in the state of Connecticut are not required to submit to a drug test at this time.
  4. Michigan and Virginia: Driver-providers working in Michigan and Virginia do have to undergo drug testing before they drive with Veyo. However, since in-person drug testing is impossible right now, the drug test will be completed once pandemic conditions have passed.

What does Veyo mean?

VEYO stands for “Vocation, Evangelization, Youth Office.”

Is NEMT profitable?

To put it simply, non-emergency medical transportation income will vary.

It can range from $30K to $56K per year for drivers who provide services full-time.

The profitability of a venture is dependent on where it is located and the number of drivers who are working for the company.

Are You Ready to Drive with Veyo?

If you live in one of the states where Veyo has an established presence, it may be worth thinking about becoming a driver.

Taking the time to understand what this service does and how you apply will help you decide if it is a good fit for you.

Like other types of rideshare services, this job allows you to work on a flexible schedule.

You set your own hours, making it a perfect second- or part-time job opportunity and option.

If you are thinking about driving for this company, reach out to get started.

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