Instacart Shoppers work hard to bring you the groceries you need.
While tipping is entirely optional on the Instacart app, it’s always polite to give your driver a generous tip.
Are you pleased with your Instacart driver’s service and hoping to show your gratitude?
Alternatively, are you unhappy with the service you received from your Instacart worker and want to lower your tip as a result?
No matter the reason, finding out how to change tips on Instacart orders is pretty simple.
Here’s everything you need to know.
How To Change Tip on Instacart Before Delivery
After you place your order, there is no way to change your Instacart tip before your groceries arrive.
But if you aren’t happy with your initial tip, there are two different steps you can take.
First, you can text your Instacart shopper and let them know you intend to raise their tip after the grocery delivery.
We’ll cover how to change the tip amount after delivery in the next section.
Did you accidentally give your driver too big of a tip?
You’ll want to go with the method below instead.
Another way to change your Instacart tip is to simply cancel the Instacart order altogether and re-do it with the correct tip amount.
To cancel an order, head to “Your Orders” on the Instacart app or website.
Then, select your recent order.
If you are on the website, you will also need to click “View Order Detail.”
After that, you can go to “Manage Order” and then “Cancel Order.”
How To Change Tip on Instacart After Delivery
If you’re satisfied with your Instacart driver’s service, you can change your tip after your grocery delivery arrives.
First, go to “Your Orders.”
Find your most recent order and click on it.
If you are on the Instacart app, you will also need to go to “View Order Detail.”
Then, go to “Rate Order” or “Rate and Tip.”
After you rate your order, the Instacart app or website will give you an option to increase or lower your tip.
How Long After Delivery Can You Change a Tip on Instacart?
Once your Instacart shopper has delivered your order, you will have up to 24 hours to change your tip and leave a rating.
In the past, Instacart allowed you to adjust your tip up to three days after your purchase.
However, this led to many customers “tip baiting” their Instacart drivers by offering large tips in the initial order, only to remove the entire tip later.
While 24 hours seems like a small window to change your tip, this helps reduce the chances of customers tip baiting.
So if you’d like to change your Instacart tip, do it as soon as possible.
Frequently Asked Questions
Do you still have questions about Instacart tipping?
Here are the answers to a few common questions Instacart users have been asking.
Is a Tip Automatically Included in Instacart?
Tips are optional when ordering with Instacart.
While making an Instacart order includes service fees, tips are separate payments altogether.
When you order groceries with Instacart, the app will give a tip suggestion during your checkout process.
However, these tips are mere suggestions, and you can always opt-out of tipping if necessary.
How Much Should You Tip an Instacart Shopper?
The amount you should tip your Instacart shopper varies on a few factors.
Instacart recommends a minimum of 5% for your tip.
But if your driver picks up a large order, or if they drive in unfavorable weather, it would be a grand gesture to tip big.
A tip of 20% or higher is best for these situations.
If you’re thrilled with your Instacart worker’s service, that should be another reason to give them a higher tip after they have delivered your groceries.
While it is best to tip your driver regardless of the circumstances, it may not be best to give a big tip to an Instacart driver who offered poor service.
In these situations, you can opt to tip your driver lower or even not at all.
How Does Instacart Split Tips?
When you offer a tip through Instacart, 100% of that tip will go directly to your driver.
However, if your order has two or more drivers, Instacart will divide this tip among each Instacart worker.
So if you have an Instacart order that will require several drivers, offer a larger tip than you normally would.
If you have one driver in your order who is deserving of a larger tip–for instance, they are driving a long distance or are picking up a larger order–this divided tip may seem slightly unfair.
The app does not provide any way around this, but if you want to give a particular driver a larger tip, you can give them in cash when they arrive.
Wrapping Up
Instacart is a convenient way to get the groceries you need without leaving your home.
Through the use of a handy app or website, you can have an Instacart shopper pick up your specific groceries and drop them off at your front door.
Because Instacart isn’t a high-paying job, even for full-service shoppers, it’s common courtesy to tip your drivers–especially if they give you high-quality service or they’re driving in poor weather conditions.
While there’s an option to tip during the checkout process, you can also modify your customer tip after your grocery delivery to reflect your experience.
Unfortunately, the cost of tips can quickly add up.
But if you use Instacart Express, you’ll pay a lower service fee and delivery fee, which can help you save money in the long run.
So next time you order groceries through Instacart, remember to tip Instacart drivers–it can go a long way!
