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How To Quit DoorDash: Delete Driver Account & Data

Last updated: October 7, 2021
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vector graphic showing a man walking out a door and throwing a doordash t shirt behind him to indicate how to quit doordash

Whether you’re cancelling an order or looking to stop driving for DoorDash, you might need some help doing so.

The good news is that quitting DoorDash isn’t a hard process.

Once you know the reason why you’re trying to quit, you’ll be just a few taps and phone calls away from moving on to different work or delivery services.

In this article, we’ll show you how to quit DoorDash and stop working for the platform entirely.

Quitting DoorDash: An Overview

Regardless of the reason, sometimes you’ll have to quit a DoorDash order or stop taking orders entirely.

While cancellation isn’t a good thing, it happens sometimes.

Here’s an overview of what the different Ways to stop working with DoorDash look like.

Should I Quit or Just Stop Scheduling Dashes?

The answer to this question mostly comes down to your personal preferences and circumstances.

If you are looking to stop running dashes for a little bit, then not accepting any new dashes is probably the best way to go.

However, if you don’t see yourself working with DoorDash in the near future, it could be better to quit.

There isn’t a right answer to this question because it’s a personal one.

You’ll have to understand your circumstances and make the best choice for yourself.

Doordash does have completion rates that you have to maintain with your orders, but this only applies to orders that are accepted.

Because you are an independent contractor when you work with DoorDash, you can choose to work as much or as little as you like, including not at all.

The flexibility this arrangement permits is one of the main reasons to be a subcontractor with DoorDash.

Suggested Read:

Everything you need to know about DoorDash schedules.

Can You Quit DoorDash Anytime?

You can stop working with DoorDash at basically any time.

If you want to delete your Dasher account, there’s a phone number you can contact about account questions.

Doordash support will be sad to see you go, but will still walk you through all the steps you need to do.

If you want to see the details, then check out the DoorDash deactivation policy on their website.

Can DoorDash Fire You?

Doordash does have the ability to deactivate your account as it sees fit.

In fact, DoorDash deactivation happens quite often – and usually for good reason.

They don’t do this out of the blue, though.

Usually, this comes on the tail end of a driver failing to follow some part of the acceptance rate  policy for DoorDash.

As long as you meet your completion rates and follow the rules laid out by DoorDash, then DoorDash is more than happy to have you continue working with them.

Types of DoorDash Quitting

Quitting your work on DoorDash doesn’t have to mean completely removing your account.

These are the different ways that you can stop either a job on DoorDash or how to stop working for DoorDash entirely.

vector graphic showing a man walking out a door and throwing a doordash t shirt behind him to indicate how to quit doordash

Quitting A DoorDash Order

To cancel an order you accepted, you’ll need to tap the menu icon and navigate through the settings to cancel the pickup.

No matter what device you use, such as iOS devices or Android devices, there should be an option for you to un-accept the order.

Quitting DoorDash Entirely

If you wish to stop working with DoorDash entirely, you’ll need to first cancel the work that you currently have active.

On your smartphone or in a web browser, log in to your DoorDash account and start canceling the shifts that you have queued up.

Follow the screen instructions and clear out all your shifts.

Once all of this work is cleared, you’ll have to contact DoorDash to have them delete your Dasher account and personal information from their app.

Common Reasons for Quitting DoorDash

Everyone has their reasons for not using DoorDash anymore or quitting work with them.

If you feel this way, you’re not alone.

Here are some of the common reasons other folks out there have to stop using DoorDash:

  • A driver has moved on to other full-time work or doesn’t need the extra money anymore.
  • A customer no longer needs their Doordash subscription and wants to cancel Dashpass.
  • Being your own boss, setting your own hours, or managing your own schedule as a driver becomes too much.
  • A driver hasn’t followed DoorDash’s policies, and so is having their account deactivated by DoorDash and not themselves.

None of these reasons are bad or wrong.

Everyone has different needs from their work and finances, so DoorDash tries to make it easy on people who are moving on to something else.

What Happens When You Quit DoorDash?

If you’re thinking about quitting work with DoorDash, you might have some questions about what the process looks like during and after.

Other folks out there have had the same kinds of questions.

Here’s a summary of some of those questions and their answers:

Do DoorDash Drivers Have a Noncompete?

Doordash does not have a non-compete agreement or clause as part of working for them.

In fact, some folks will sign up for multiple ride-sharing or delivery services to increase the amount of work they’re able to get in a day.

Does DoorDash Have An Exit Interview?

Doordash doesn’t hold any interviews, both hiring or exit interviews, for drivers.

If you happen to work for the company directly, such as in IT or technical support, that’s another story.

Either way, because of the sheer number of drivers that work for DoorDash, it’s not feasible for the company to do an exit interview for all of them.

What Happens to My Data?

When you quit working with DoorDash, you’ll have to call their support line directly to have your account deactivated.

This way, personal data such as your full name, credit card information, any other payment method, or account settings can be safely removed from DoorDash’s servers.

Can I Reapply for DoorDash After Quitting?

If you decide to return the DoorDash, you’ll have to go through the onboarding process for drivers all over again.

This will include a background check, adherence to state employment law requirements, and a review of your driving history.

How to Quit DoorDash

When you’re ready to quit DoorDash, it’s helpful to know the steps you have to take to do it right.

Here’s what you should do to quit using DoorDash in these circumstances:

How Do I Quit My DoorDash Order?

As a customer, it’s pretty easy to cancel a DoorDash order.

In the mobile app, you’ll go into the orders tab and select help.

In this menu, you’ll select the cancel order option and follow the on-screen instructions to cancel the order.

Depending on what stage your order was in will determine what kind of DoorDash refund you’re able to get.

If neither a driver nor the restaurant has confirmed the order yet, you’ll be able to get a full refund.

If at least one of the restaurant or driver has been assigned your order, you only receive a partial refund.

There’s no refund if your order has been made.

For drivers, this process it’s pretty similar to being a customer.

When you have an order assigned, you’ll be able to go into that order and select the “unassign this delivery” option.

As long as you haven’t indicated that you’ve picked up the order, you’ll be able to choose a reason why you can’t make the pickup and move on.

How Do I Delete My DoorDash Driver Account?

To delete your DoorDash driver account, the first step you need to take is to stop accepting the work.

Go into the mobile app on your iPhone or whatever device you use and select the “stop orders after this delivery” option.

By doing this, you won’t be assigned any more pickups for the day.

If you have any other shifts queued up for later days, you’ll need to cancel those as well.

Go to the app or the website and start canceling those days so that you are no longer shown as working.

Once you have nothing else cute up for work, you’ll need to reach out to DoorDash’s account deactivation support.

The phone number that you can call will formalize the account deactivation process.

They will ask a couple of questions and get you started with leaving DoorDash.

Any personal info associated with your account will be deleted.

You can also go into your email and text messages and unsubscribe from those notifications.

Summary

While running deliveries for DoorDash is a great way to make some extra money, people eventually want to move on to other things.

DoorDash makes it easy to cancel orders as both a customer and a driver.

And, if you don’t plan on running deliveries for DoorDash anymore, the steps to quit DoorDash are straightforward.

As a driver, all you have to do is cancel your current and future work.

Once you’ve done that, you can contact DoorDash and let them know to deactivate your account and delete your personal information.

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