Shipt Acceptance Rate: 3 Reasons Why Yes! It Matters

Shipt caters to those who need products from 19 different retailers, including Target, CVS, Publix, and more.

But who helps Shipt run?

Shipt shoppers.

These drivers are independent contractors working for Shipt paid by the order plus tips.

Signing up to become a driver is not a difficult task, but there are a few guidelines one must adhere to to be hired and kept on as a driver.

One is the Shipt acceptance rate.

If you are someone who has just signed up to be a Shipt driver or are debating signing up, you might have a lot of questions about the Shipt acceptance rate and all it entails.

We have the answers to all of your questions and more here.

Continue reading for more information and all you need to know about the Shipt acceptance rate.

We will start with defining the Shipt acceptance rate.

What is a Shipt Acceptance Rate?

The acceptance rate, also referred to as AR, is the number of hours divided by the number of orders you accepted.

It tracks how many orders you accept out of the orders you are offered.

This is very similar to the DoorDash acceptance rate, which is a critical component of their platform as well.

Why Does Shipt Acceptance Rate Matter?

The Shipt AR used to matter a lot for drivers.

For instance, if you had an AR of less than 80 percent, it significantly lowered your chances of having orders assigned to you.

However, it no longer factors into how orders are assigned.

Its impact on the experience and opportunities of the driver are slim to none.

According to Shipt

In the beginning, Shipt used the acceptance rate to determine which Shipt shopper was assigned an order.

This policy was to promote loyalty and give customers the best and most responsive, experienced Shipt shoppers.

Today, Shipt says that the reason for removing the acceptance rate is because customers ordering from Shipt wanted to be able to have their most trusted driver deliver their groceries each time.

When the acceptance rate was factored in, perhaps your preferred shopper wasn’t getting your assignment due to their low AR.

With this new system, customers can choose their favorite 5-star delivery people to complete their grocery service.

According to Drivers

Since it no longer matters as much, it is more important to focus on your customer service since their rating factors more into how many orders you are offered instead of the acceptance rate.

A Shipt member can also order from their preferred shopper in the new model.

Some drivers prefer this new model, but others miss the impact the acceptance rate had on their delivery probability since it was easier to complete your tasks and keep a good AR, which means more orders.

Now, you have to sit around waiting and looking at the app a lot to get an offer.

What is a Good Shipt Acceptance Rate?

A good Shipt acceptance rate is over 80 percent, meaning on an average 5-hour shift, if you accept 4 of 5 orders, your rate is about 80% for that day.

It provides a little flexibility for the driver but not much since you are expected to claim almost every order assigned.

What Is Considered A Bad Shipt Acceptance Rate?

A bad Shipt acceptance rate is anything under 80 percent.

Having a low acceptance rate is hard to bring up quickly, so keep this in mind before you decline any orders.

Are Drivers Penalized For Having A Low Shipt Acceptance Rate?

Before the policy change, drivers were penalized for having a low acceptance rate.

The penalty was that they would not get assigned as many orders, making it difficult to get more orders and raise the acceptance rate.

Does Acceptance Rate Matter on Shipt?

Acceptance rate no longer matters on Shipt.

It still matters, in the sense that it factors in slightly to get orders, but your star rating based on customer reviews matters much more in terms of getting orders assigned to you.

How Do I Increase My Shipt Acceptance Rate?

Increasing your acceptance rate is slightly difficult, but you can do it.

Here are a few ways you can increase your Shipt acceptance rate.

• Take any orders offered to you regardless of the money you will make.
• When the order is offered, claim it within the designated time frame.
• Only offered orders count toward your acceptance rate, so be sure only to claim these so you are not busy with a different order when an order comes up.

Frequently Asked Questions

Still have questions?

Here are a few answers to a few frequently asked questions on the Shipt acceptance rate.

Is working for Shipt worth it?

Working for Shipt can be worth it as long as you can put enough time into it.

If you focus on peak times for orders like Sundays and Mondays, you can make the most of your time driving for that day.

Do your best and go quickly to earn tips.

More orders mean more tips!

Be sure to track your gas mileage so you can write it off on your taxes later on.

Everlance is a perfect choice for keeping track of mileage for freelancers and independent contractors.

If you grab orders as much as you can during the window you are working, regardless of how small the payout will be, this will increase your AR and give you more opportunities to get positive customer ratings, which helps with assignments.

Everything we have mentioned contributes to making your Shipt experience positive, productive, and, therefore, worth it for Shipt workers.

Is it hard to get hired at Shipt?

Getting hired with Shipt is not hard, but there are specific criteria you must meet to be considered.

Here are the seven criteria for getting hired at Shipt that you must be or have:

• At least 18 years old
• A valid current mailing address
• A valid driver’s license and U.S. auto insurance
• A smartphone – iPhone IOS 10 or newer or Android 5.1 or newer
• A reliable vehicle that is a 1997 model or newer
• Working knowledge of produce selection
• Ability to lift 45 pounds

If you meet these qualifications, you can easily apply online or through the app.

If you do not get chosen because you have an older vehicle or do not currently meet one of the necessary criteria, apply again once you do meet the requirements.

How long does it take to get accepted by Shipt?

Once you submit your application, you should receive an email within 24-48 hours.

The review teams accept people based on need, so if you do not get chosen, they might hire you in the future if the need arises.

Wrapping Up

Working for Shipt can be worth it, especially now that the acceptance rating does not matter nearly as much.

Though the AR is no longer calculated into if you receive orders or how often you receive orders, it is good practice to keep all of your ratings up because policies can change at any time, and you want to be prepared for that.

Quality customer service, timeliness, and strong communication with the customer are best to ensure that working with Shipt as an independent contractor is worth it in the long term.