When people say there’s an app for everything, they’re not lying. Everywhere you look, there are apps to help you raise your income. Job search apps, coupon apps, receipt rebate apps, and more are populating the digital landscape — and you likely have something to help you stay financially smart.
One of these apps is the Uber Driver app, an app that is both required and economically smart for rideshare drivers around the world. In this article, we’ll delve into helpful features of the Uber Driver app, and how you can use additional apps to supplement your earnings.
- What Is the Uber Driver App?
- 5 Helpful Uber Driver App Features
- More Free Apps to Help You Earn
- Frequently Asked Questions
What Is the Uber Driver App?
The Uber Driver app is an essential part of the Uber ecosystem. Whereas the original Uber app by Uber Technologies Inc. allows riders to request rides, this Uber app enables drivers to accept requests and start earning, with directions along the way. The rideshare platform as we know it is made possible thanks to the connection between the two apps.
The Uber Driver app is available on both Androids and iPhones, making driver earnings as accessible as possible.
5 Helpful Uber Driver App Features
Toward the end of 2017, Uber launched a new driver app, updated to take into account driver feedback and provide real-time support to riders.
In some areas, the new app isn’t very different from the old app. For example, it still allows you to:
- Go online and accept trips with ease — now, just tap “Go” and swipe to accept
- Message Uber passengers when needed, now with the ability to respond with a tap
- View promotions in an Uber promotions hub
However, smart improvements to app details create an easy-to-navigate driver experience. For example, you can now start and complete trips even if you lose connection. Here, we’ve listed five great features on the app to help you maximize your earning opportunities with Uber.
1. Trip Planner
One of the most helpful features of the Uber Driver app is Trip Planner, which allows drivers to forecast earnings in their area based on real-time information and promotions. Here, drivers can see current promotions that they’re eligible for, while also setting app preferences and seeing hourly trends.
To get to your Trip Planner, simply tap the arrow icon on your map screen located on the lower left-hand corner. Just want a quick way to figure out if you’re in a busy area? Uber has a new feature for that, as well. The bottom of your map screen will always display a status bar, so you know if you’re guaranteed to receive back-to-back requests.
With many drivers migrating to different platforms for directions, Uber developed new features for its navigation. Like popular map services, Uber navigation provides updated information about traffic and allows you to set up night mode to prevent being blinded by bright light during dark drives.
The primary benefit of the Uber map over other navigation systems: It displays busy areas where surge pricing is in place, which means Boost multipliers will be in place to increase your income.
3. Earnings Tracker
Knowing how much money you’re making as you’re making it can help you meet and exceed your weekly earning goals every time. The Uber Driver app displays how much you’ve made in a day, as well as the amount of trips you took, so you always know if you’re on track.
Reaching the Earnings Tracker is as easy as tapping the fare icon on your map screen. Once you’re in, you’ll be able to swipe around to review your earnings summary.
If you want updated information on earning opportunities without waiting for promotions to arise, your Notifications section will keep you in the loop. Uber will send you information about upcoming events and high demand once in a while, straight through the driver app.
You won’t have to constantly check back in your Notifications hub. Whenever the company sends you a new message, a badge will appear for you to open on your map screen.
5. Phone Support
Phone support has always been a highly requested feature from Uber drivers, and on the driver app, phone support is available whenever you need it. No matter what time of day or week, you can chat with an Uber team member. Simply tap “Help” on your driver app and select the blue phone icon to get on a call. This is especially helpful when you need immediate support to keep earning, even when it’s 3 a.m. on a Tuesday.
More Free Apps to Help You Earn
The Uber Driver app is a mandatory tool that already provides plenty of helpful features for earning on the road. With a few more app downloads, your arsenal for maximizing your earnings will be complete. Here’s a small selection of our favorite apps for Uber drivers — all free to keep money in your pocket.
All drivers are considered independent contractors, which means self-employment taxes must be paid. The Stride Tax app can help you track the amount of taxes you can expect to pay, while additionally tracking your deductible expenses, like car repairs and gas. This includes an easy stop-and-go mileage tracker that you can turn on during every trip for great record-keeping.
As an Uber driver, this is especially important because all mileage accrued from your trips is eligible for write-off during tax season. The exact deduction varies by year, but usually hovers around the 50-60 cents-per-mile range. This may not sound like a lot, but with the 58 cents per mile deduction in 2020, driving just 20 miles will already save you nearly $12.
Waze is a fantastic navigation tool that many drivers prefer to Uber’s native navigation system. This app uses a crowd-sourcing model to update its users with road conditions by the minute, so you’ll never waste time or see your ratings drop for taking a bad route. Waze also helps you find the cheapest gas nearby, so you know where to fuel up for less.
If you’d prefer an alternative, Google Maps provides plenty of the same benefits for users, though road closures and traffic updates may not be as accurate.
When you’re driving all day, vehicle troubles can hit unexpectedly. Honk helps drivers access 24/7 roadside assistance within 30 minutes, so you can get back to earning in no time — or tow your vehicle if the issue is serious.
Since no membership fees are necessarily required to have this service available to you, it’s highly recommended that you have this app installed on your phone just in case.
Frequently Asked Questions
If you’re still having trouble navigating your driver app, take a look at our troubleshooting guide for Uber and Lyft drivers. Just want to learn more? Below are our answers to a few frequently asked questions:
1. Can I contact Uber outside of the Uber Driver app?
Uber offers plenty of options for drivers to chat with trained Uber employees. You can contact the company for support through Uber.com or visit the Greenlight Hub closest to you, if in-person support is preferred. If you don’t necessarily need responses directly from a team member, consider the help.uber.com page for Uber partners to look up your issue.
2. My rider left an item in my car. How can I contact them?
While you can’t contact a rider directly, following your trip you can use the Uber Driver app to report items left behind, along with other issues that may occur. You can do this in the “Help” section of your app.
3. Where on the app can I view what my riders rated me?
Ratings from individuals cannot be viewed, but you can see your average star rating — taken from your last 500 trips — and compliments your riders have given you on your profile. If you tap on your rating, you’ll see more details about the distribution of your ratings.
Start Earning With the Uber Driver App
Uber is a robust platform that has developed a handful of features to benefit riders and drivers over the years. Getting to know the features and supporting your work with additional apps can ensure that you maximize the amount of money you make.
If you haven’t signed up yet, visit the driver sign-up page and get on the road to extra earnings with your Uber Driver app.