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Uber Rewards: How The Program Works, Benefits and How To Join

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What Happened to Uber Rewards?

The Uber Rewards program ended on October 31, 2022, because Uber decided to focus on its Uber One membership program.

Benefits and points redemption were available until the program’s end date, and many members were offered one free month of Uber One as a transition.

The decision reflects Uber’s strategy to prioritize a paid membership model, similar to Amazon Prime, offering perks for a monthly fee instead of rewards earned through usage.

Key Takeaways

  • Uber Rewards is a loyalty program for earning points on Uber rides and Uber Eats.
  • Membership tiers include Gold, Platinum, and Diamond, each with unique benefits.
  • Points can be redeemed for various rewards, including discounts and Uber Cash.
  • Uber Rewards is free to join for users 18 and older with a valid Uber account.

What is Uber Rewards?

Uber Rewards is a loyalty program that allows users to earn points for every dollar spent on Uber rides and Uber Eats, which can then be redeemed for various rewards, with additional benefits available for higher membership tiers.

Uber rewards gif

The program tracks your spending and awards points that you can view and manage within the app. As you accumulate points, you can achieve Gold, Platinum, and Diamond membership tiers, each offering unique perks to enhance your Uber experience, such as savings on future rides and priority customer service.

Uber Rewards is available to users who are 18 years or older with a valid Uber account. If eligibility criteria are met and issues arise, customer service can assist with setting up an Uber Rewards account.

Uber Rewards Levels

Here’s how the Uber Reward levels rank:

1. Blue Level

When first signing up for an account, Uber Blue is the beginning level for the account.

At this level, the only perk available is to earn rewards points to achieve a different level.

After reaching 500 points in at least six months, you’ll be eligible to be promoted to Uber Gold.

2. Gold Level

To be promoted to Uber Gold, you have to earn between 500 and 2,499 points in a spending cycle lasting six months.

At this stage in the reward program, you will get two valuable benefits:

Flexible cancellations

Regular Uber riders if they neglect to cancel an order before two minutes, they have to pay a fee.

An Uber Gold member will have a much more generous cancellation window.

Moreover, if you were to cancel the order and rebook your ride before 15 minutes expires, you will receive a full refund on the fee charged for canceling.

Priority support

Gold members will access a devoted priority support team displayed on your Uber app.

Additionally, you’ll have faster responses to your Uber Eats orders and Uber rides.

There are multiple exceptions to canceling an order without penalty.

For starters, Uber pool and Express Pool rides are non-refundable upon cancellation, and you can only exercise this perk once an hour.

You have up to three uses that your benefits window will keep track of.

This is valid in the USA only.

Moreover, this perk may not be available at specific venues and airports.

3. Platinum Level

You will reach Uber Platinum status after earning 2,500 points in a spending cycle.

In addition to the benefits earned from behind a Gold member, they will give you a boost in points on your priority pickups and favorite route as a Platinum member.

This perk allows you to choose two locations that Uber takes you to most often, and any time you take an Uber ride to these locations, you will get ten reward points for each dollar that you spend.

Every 30 days you’re permitted to change your favorite location.

Lastly, you’ll have priority pickups from the airport.

This perk, in particular, will be affected by availability.

4. Diamond Level

To achieve the highest level,  you have to get at least 7,500 points in a six-month spending cycle period.

Then you’ll be able to take advantage of the greatest amount of benefits.

In addition to the Gold and Uber Platinum benefits, you will receive a higher earning rate on Uber Eats, and premium Uber rides.

You’ll earn six rewards points for each buck that you spent on your first five Black SUV and Uber Black rides; this is available in specific cities when your benefits window allows you to do so.

Non-Diamond members subsequently earn just three rewards points for every dollar spent.

Additionally, making an Uber Eats order will get you two rewards points for every dollar.

Specific locations allow for Diamond members to get drivers who are highly rated.

Furthermore, Uber Diamond members have access to Uber’s expert customer support using their app, which offers phone support 24 hours and seven days a week.

This particular perk is only accessible in the United States.

How Do You Earn Uber Rewards Points?

vector graphic showing three different uber rewards screenshots on separate phone screens side by side

There are two kinds of points that you can earn in the Uber loyalty program.

You can get level points and reward points, which you may redeem for Uber Eats or Uber ride orders.

The level points that you accumulate can obtain a certain status within the program.

While both points will eventually expire, the level points do not expire at the same rate that the rewards points do.

The first eligibility period for your points starts from the date you sign up.

The rewards points expire after 12 months, and the level points are no longer valid after every earnings cycle.

Each time you spend one dollar, you get level points and rewards points at the same time.

You may also earn points on fees, taxes, or other charges from your Uber services.

The program is valid outside of the United States, as long as Uber operates in that country.

Family, business, and personal accounts are also covered under the loyalty rewards programs.

Rides

Some of the benefits that you can obtain through the program include lower prices for some of your favorite routes, enhanced customer service options, and even priority arrangements for pickup from the airport.

An Uber rewards member can even get perks such as a better quality Uber driver after you become an Uber VIP member one you complete 100 rides.

Uber Eats

Uber Eats rewards include:

  • 500 points= 40 percent discount on a pickup order
  • 700 points= 10 percent discount on Uber Eats orders within one week
  • 2500 points= Free Uber Eats order worth $25
  • 8000 points= 50 percent discount on Uber Eats orders within one month

Extra Points

Earn extra points on rides by taking the upgraded Uber Rides services.

  • UberX: Earn two points for every dollar you spend on Uber Select, UberXL, and UberX rides.
  • UberBlack: Earn three points for every dollar you spend on Uber Black SUV and Uber Black.

How Do You Check Your Uber Rewards Level?

Follow these steps to check your rewards level:

  • Check to see how many points you have by going to the menu on the app in the top left-hand corner. It should be under “Uber Rewards.” You can check under the “Account” link if you have an Uber Eats service.
  • Review your trip receipts and order receipts to see how many points you’ve earned on each ride and food order.

What Can You Use Uber Rewards For?

You can start redeeming Uber Rewards points at 100 points, going up to 8000 points.

If you neglect to redeem your points within the allotted six-month period, they become invalid, and you can no longer access those points.

The award choices are not consistent between users and locations.

In general, you’ll receive a selection of discounts and coupons, as well as the option to donate to a select group of charities.

Uber Cash

vector illustration of a hand holding a phone with the Uber cash load screenshot on the screen - header graphic for how to use uber cash post on ridester.com

You can obtain Uber Cash with points, and it will show up as a credit on your account.

You can use this toward scooters, JUMP bikes, Uber Eats, and Uber rides.

If you incur any cancellation fees, you can use your Uber Cash balance to pay for them.

You’ll always be able to view your available cash from the “Wallet” section of the app.

Converting your points to cash gives you more flexibility with how and when you choose to use your points because Uber Cash never expires.

Discounts

Here are some examples of Choice Rewards redemption options:

  • Promotions, gift cards, or discounts on Uber services, Uber Eats, and Uber rides services
  • 1000 points= HBO MAX free for 30 days if you’re a new subscriber
  • 1250 points= Rosetta Stone language program, free for one month and one language
  • Free Coffee – Coffee lovers will be pleased to know that they can receive free coffee from Starbucks ($3 value) with 250 points.
  • Free Apple Music – With the accumulation of 500 points through the loyalty program, you can select a special discount on Apple Music services in the app. You’ll be able to play around 70 million songs without any ads interrupting you on any device.

Is Uber Rewards Worth It?

Since it doesn’t cost anything to join, signing up for Uber Rewards is a win-win situation.

If you’re using their services anyway, you should profit from their loyalty rewards program.

Even though users have to keep up with the expiration dates for their level points, it’s still an excellent program to try, and it’s a lot like many retail and airline reward points systems.

If you don’t currently use Uber, it may not be worth going out of your way to join, but if you’re an avid user, it’s a great way to reward yourself.

Earn points and transfer them to Uber Cash so that you can use them on future rides.

You also get more points when using a reward or travel credit card such as the American Express Gold card.

Do Uber Rewards Cost Anything?

Uber Rewards doesn’t cost anything to join.

Once you sign up, your points are automatically added to your account for every transaction.

Pros of Uber Rewards

  • Almost everything in Uber Rewards happens automatically.
  • Registration is quick and easy.
  • The program is free to join.
  • Uber Rewards is an excellent opportunity to stack your earnings using the right credit card.

Cons of Uber Rewards

  • Reward points expire every 12 months
  • The overall cash back you earn with the loyalty program isn’t significantly impressive.

Conclusion: Is the Program Worth It?

Uber is worth signing up for because foodies and travelers can earn points for each purchase they make across the Uber system.

It creates the incentive for customers to continue using the services while also expressing gratitude on behalf of Uber.

How to Sign Up for Uber Rewards

Sign up for Uber Rewards if you meet these requirements:

  • You live in the United States
  • You’re at least 18 years old
  • Your Uber Eats or Uber account is valid, and you have no outstanding fees
screenshot of the screen used on how to sign up for uber rewards

Ready to sign up for Uber Rewards?

Uber Rewards is available in all U.S. states, across 100+ U.S. cities including Washington D.C., New York City, Atlanta, Philadelphia, Miami, Denver, San Diego and more.

If you’re eligible, this is how you sign up.

Step 1

To get started, open the Uber app and tap the menu icon in the top left corner.

Step 2

Click on “Uber Rewards.”

Step 3

From there, click “join for free” and that will open a signup screen where you can fill in your information.

Step 4

Accept the terms and conditions, and you’re done!
You can hop in your next Uber ride or order up your next meal and start racking up those points right away.

Our Thoughts on Uber Rewards

The Uber Rewards program is new, but all signs point to it being a viable way to save some money for loyal riders that use the service regularly.

It’s designed to benefit users who hire the highest level of services and use the rideshare app several times per week.

If you only call for a ride once a week or so, it will take quite a while to build up enough points to earn a $5 ride credit.

But if you ride frequently and often, those points can stack up quickly, which means that will save money in the long run.

And it’s not just about the Uber Cash credits – the more points you earn, the more benefits you can reap.

If you can reach diamond status, you can enjoy direct access to Uber support and enjoy the services of top-rated drivers.

You might even get complimentary upgrades from lower services to higher service tiers, such as Uber Black.

Regardless of how often you use Uber or order food through Uber Eats, we think it’s worth it to sign up for the rewards program.

After all, even if you don’t accrue enough points to earn perks and discounts, you’ll be no worse off than you were before signing up.

Wrapping Up

As long as customers remember that their points will expire for their level status, there’s no reason not to sign up for Uber Rewards.

There’s also a way around that stipulation by transferring your points into Uber Cash to redden Uber rides and meal delivery services.

The registration process is quick, and you can get even more points with qualifying credit cards.

Be sure to head over to the Uber app today to sign up for the Uber Rewards loyalty program.

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