An Introduction to YourMechanic (for Car Owners)

Did you know that mechanics make house calls? It seems crazy to think about. Usually, when you need car repair services, you have to go to a local auto repair shop, wait for several hours, and then still leave feeling like you paid way too much.

Now, there’s a way to skip much of this frustrating process and have a mechanic come to you. This is what YourMechanic offers. They connect you with certified mechanics who are skilled in performing just about any kind of repair you can think of. You can browse services, book a mechanic, and pay — all through an easy-to-use website or mobile app.

In this guide, we’re going to show you everything you need to know about YourMechanic. We’ll cover how the service works, where it’s available, and how much it costs. This way, you can spend less time at the repair shop and more time getting on with your life.

Jump to:

What Is YourMechanic?

YourMechanic is a mobile car repair company founded in 2012 by Anthony Rodio, Art Agrawal, and Dongyi Liao. The service connects consumers with certified mechanics who are willing to make house (or office) calls.

To use the service, it takes just three steps:

  1. Get a quote — If you know what’s wrong, then you can explain it. If you’re not sure, then you can ask for the mechanic to perform a diagnostic on your car to figure it out. Once you’ve agreed on the services to be performed, you’ll get an upfront quote.
  2. Book your appointment — Assuming you’re satisfied with the quote you receive, you’ll then provide your mechanic with your preferred meeting location and time.
  3. Sit back and relax while the mechanic fixes your car — All you have to do now is meet the mechanic where you specified and let them fix your vehicle. Payment occurs entirely within the YourMechanic app, and you won’t be charged until you’re satisfied with the completed work.

So what exactly can the company help you fix? Let’s take a closer look.

What Repair Services Does YourMechanic Offer?

YourMechanic list of repair services

If your local repair shop can do it, odds are someone from YourMechanic can do it as well. They offer over 500 different repair services, all from the comfort of your own home. Here are just a few of the services they can help with:

  • Oil change
  • Brake pad replacement
  • Timing belt replacement
  • Radiator replacement
  • Spark plugs replacement
  • Pre-purchase car inspection
  • 75-point safety inspection

For a full list of services, visit the services page on YourMechanic.com.

Which Vehicles Does YourMechanic Repair?

If you’re going to hire a mechanic from an online service, you want to be sure that they can repair your particular vehicle. Luckily, YourMechanic can repair almost any make and model of vehicle, both foreign and domestic. Here are just a few of the different vehicle makes they can service:

  • BMW
  • Chevrolet
  • Ford
  • Honda
  • Hyundai
  • Kia
  • Lexus
  • Nissan
  • Toyota
  • Volkswagen

For a full list of vehicles that YourMechanic services, consult their official list.

Where Is YourMechanic Available?

Besides ensuring that YourMechanic can fix your specific vehicle, you also want to be sure that they’re available where you live. The odds are good that their services are available in your location. The company is in over 2,000 cities across the United States, and they continue to add new locations.

Here are just a few of the cities where YourMechanic is available:

  1. Atlanta
  2. Austin
  3. Chicago
  4. Denver
  5. Houston
  6. Los Angeles
  7. Philadelphia
  8. New York City
  9. San Francisco Bay Area
  10. Seattle

For a full list of cities where they operate, consult the cities page on their website.

How Much Does YourMechanic Cost?

Hiring a mechanic to come to your home sounds convenient, but it also sounds expensive. With YourMechanic, however, that doesn’t have to be the case. You can get a variety of auto services at your home for the same as (or often less than) what you’d pay at the dealer or mechanic shop.

For instance, here’s a price quote for an oil and oil filter change on a 2012 Honda Civic:

YourMechanic quote for services

According to YourMechanic, the total price for this service represents a 46% savings compared to what you’d pay to have the same work done at a dealer. Of course, you should always do your own research to ensure that you’re getting a fair price.

But if you think about it, it makes sense that YourMechanic costs less than having work done at a dealer or other shop. This is because the mechanic you hire through the company is an independent contractor. You only pay for the parts, labor, and taxes; you don’t have to pay extra to cover all the overhead that a typical mechanic shop has (such as rent, benefits, utilities, and advertising). As a result, you can save quite a bit of money.

Plus, YourMechanic takes pride in offering transparent pricing. You don’t have to worry about taking your vehicle in for routine service and then finding out that the final bill will cost 10 times what you were expecting to pay.

To get a quote for your vehicle, visit this link.

YourMechanic FAQ

To conclude this guide, here are answers to some common questions new customers have about the service:

1. How can I contact YourMechanic customer support?

If you ever have an issue or question related to YourMechanic, the company offers several ways for you to get help.

To start, you should consult their Frequently Asked Questions page, which contains answers to many common questions about using the service.

If this page doesn’t answer your question, then you can send a support email to [email protected].

You can also call 1-844-668-2785 any time Monday to Friday from 6 a.m. to 5 p.m. PST and Saturday to Sunday from 7 a.m to 4 p.m. PST.

2. Does YourMechanic offer a warranty or other guarantee?

Yes, they do. YourMechanic has a 12-month, 12,000-mile warranty on all parts and labor from their mechanics. If you experience an issue related to the work done during the first 12 months or first 12,000 miles of driving after the work, they will correct the problem free of charge.

Note that this warranty does have certain restrictions, including issues resulting from abnormal use (such as driving your car off-road or using it for street racing). For a full explanation of how the warranty works, visit their official warranty page.

3. Can I pay for YourMechanic in cash?

You shouldn’t. Paying in cash will likely void any warranties that YourMechanic provides. To ensure that you receive all the benefits and protections that come with using the service, keep all payments within the YourMechanic app.

4. Does YourMechanic offer 24/7 service?

Not quite. Mechanics from YourMechanic are available 7 days a week between 7 a.m. and 9 p.m. (local time). Considering that most mechanic shops aren’t even open this much, YourMechanic has quite impressive availability.

One thing that you can do 24/7, however, is book a repair through the website or app. This way, you can get your vehicle fixed ASAP (and usually much quicker than if you took it to a repair shop).

5. How can I become a mechanic for YourMechanic?

Working for YourMechanic can offer you greater flexibility and a wider base of clients than you would get working at a traditional shop. To find out more about working as an on-demand mechanic, consult our guide to working for YourMechanic. We also recommend this guide to how much you can earn with YourMechanic if you’re trying to compare it to your current mechanic job.

Get Your Car Fixed at Home Today

We hope this guide has helped you understand how this innovative service works, as well as how it can save you both time and money compared to the repair shop. If you’re excited to get started using YourMechanic, sign up here. We hope your car repair process goes smoothly!