Close Close Search

Uber Hours: When are Uber and Uber Eats Available?

Last updated: October 12, 2021
Our website is supported by our users. We sometimes earn affiliate links when you click through the affiliate links on our website
vector graphic showing a phone running the Uber eats app and another running the Uber app with a clock and calendar to display Uber hours between them

Imagine this scenario: It’s February, and cold rain is dripping down your nose.

The work acquaintance who carpooled you to work had to leave work.

What do you do?

After checking Uber hours, you call an Uber through the Uber app to pick yourself up and bring you back to your apartment, where you realize you’re craving Chinese with no car to brave the rain outside.

Again, what do you do?

Again after checking Uber Eats hours, you order your favorite Chinese takeout from Uber Eats, and it gets delivered right to your doorstep.

Uber and Uber Eats make it easy for you or your food to get where you need to go, no matter what time of day it is.

Part of the appeal of both Uber and Uber Eats is their extremely convenient hours.

Let’s go into detail about Uber hours of operation.

Uber Hours of Operation and Fees

Uber is in operation 24 hours a day, seven days a week, 365 days a year.

Uber hours of operation are one of the many perks of this business.

The time of day that you choose to call an Uber might change the riding fee you pay.

vector graphic showing a phone running the Uber eats app and another running the Uber app with a clock and calendar to display Uber hours between them

1. Factors that Affect Ride Price

The factors that go into this fee are, first and foremost, based on the estimated length and duration of the trip they are taking.

Additionally, other factors such as base fares, traffic, booking fees, toll and surcharges, pool discounts, rider promotions and subscriptions, route-based adjustments, and tips might change the price you pay for Uber.

Uber hours of operation also have a slight effect on the ride price.

Related Posts

Route-Based Adjustments

Looking closer at the factors that go into what contributes to your riding price, there are Route-based adjustments.

To attract more riders, Uber analyzes patterns in rider demand to come up with route-based price adjustments.

Doing so will result in a better cost for riders and better payment for drivers.

Using this method, Uber carpoolers are more likely to match and split the cost.

Route-based adjustments allow riders to have a lower riding cost while helping drivers gain more tips and higher fares.

Appealing to carpoolers also helps promote sustainability, which is a top priority of Uber.

Uber Service Fee

The Uber Eats service fee is the difference between what you pay and driver earnings, not including fees, tolls, tips, booking fees, taxes, and surcharges.

This service fee varies from trip to trip in order to keep drivers earning the amount they were expecting for the trip.

Although most riders will have a service fee, if a rider’s cost is the same or less than the driver’s earnings, there will not be a service fee.

A service fee will also not occur in special cases, like when a trip takes longer than expected or other unpredicted delays.

Upfront Pricing System

Despite the factors that go into Uber pricing, Uber makes it easy for you to get a quick idea of what your passenger fares you’re looking at with their upfront pricing system.

This system allows you to see your rider fee, route, and the estimated time it will take to get you to your final destination.

Also shown with the price are any fees, taxes, or tolls that apply to your ride.

For example, trying to get an uber ride at 9 A.M. on a Monday will most likely be more expensive than calling an uber at 11 P.M. on a Tuesday night.

2. Surge Hours

During particularly busy times of Uber hours, there will most likely be more of a demand for drivers than a supply of drivers.

These are surge hours.

These hours are more likely to occur between 7-9 A.M and 4-7 P.M., most likely due to commuters to and from work.

When a surge hour hits, Uber will make their rides have higher prices to help those who need a ride have priority over those who can wait until surge hours are over.

For example, someone who is late to the airport will be more likely to pay higher fares for a ride than someone who needs to go to the store at some point in their day.

Surge pricing varies depending on real-time within each city.

3. Peak Hours

Uber Peak hours are the hours in which the company has the most demand.

Although weekdays during Uber rush hours are generally busy, weekend nights between 5-11 P.M. and 1-5 A.M. tend to be the most active time for peak hours.

To combat these busy times, Uber allows you to reserve a ride up to 30 days in advance.

You can also book a ride for as little as an hour in advance and have a guaranteed locked-in price.

Using the Uber app, you can go to scheduling and provide your pick-up date, time, location, destination, ride-type, and even get a price estimate.

This feature is especially useful if you have a work event or concert that you need to be on time for.

4. Uber Office Hours

Depending on your location, there may be an Uber Office near you.

These are oftentimes found at Greenlight Hubs – locations that drivers can go to get in-person help.

Uber Office hours will vary depending on the location and the level of in-person services offered at that location.

As of 2021, Uber offices are aiming for being 50% being in-person, depending on what works best for their employees.

For those drivers who have specific inquiries on how to better their income or get their vehicle cleared for driving, Uber office hours run from 10 A.M. – 5 P.M. Monday through Friday.

Uber Offices close all day on Saturday and Sunday.

Uber Eats Hours

Similar to Uber, Uber Eats hours include everyday of the week, 24 hours a day.

Those midnight cravings don’t stand a chance if you’ve got the money to pay for Uber Eats.

Uber Eats peak hours are around 11 A.M. – 2 P.M. and 5 P.M. – 9:30 P.M.

Uber Eats also tends to get busy when weather conditions aren’t ideal.

If you are wanting food from a restaurant in a more densely populated area, this can also affect Uber Eats availability.

For example, downtown restaurants in major cities will take longer and charge a higher delivery fee than restaurants in a less busy areas in non-peak hours.

Uber Eats hour benefits include being able to satisfy any food craving you’re having, whether it be day or night, and having the luxury of sitting on your couch on a rainy day and having it delivered to your doorstep.

Not only does Uber Eats guarantee service 24 hours a day, but they also allow you to fully and easily customize your order and track the order using the Uber Eats app.

Driving for Uber and Uber Eats

Becoming an Uber driver has many benefits, including setting your own schedule, getting paid weekly, and having the help of Uber’s support team at every turn.

Despite Uber’s operational hours, the maximum amount of time allowed for an Uber driver within a 24 hour period is 12 hours.

Once this past this time limit, Uber will prompt you to go offline for a minimum of 6 hours to ensure both driver and rider safety.

Additionally, Uber Eats are under the same 12-hour limit.

Nobody wants an Uber driver falling asleep at the wheel!

Most Uber drivers are part-time workers who drive less than 10 hours a week.

The other portion of Uber drivers are full-time workers who drive 35 hours or more a week.

Because of the 24 hour Uber hours, Uber does allow drivers to work night shifts if they choose to.

This job is a great option for those looking to make some extra cash on the side of their day job.

Related Resource

Driving for Uber: Pickups, Dropoffs, & What To Expect

Frequently Asked Questions

Vector graphic showing a confused Uber rider speaking with Uber customer service on the phone

Is Uber support 24 hours?

By downloading the Uber app, you will be able to reach Uber customer service 24 hours a day, seven days a week.

Frequently asked questions are under the help tab in the Uber app.

If you do not see the question you need on the list, scroll further down to find an Uber support phone number.

You can also visit your local Uber Hub during their office hours or contact Uber directly through help.uber.com.

Uber support will answer your question within 24 hours of you contacting them.

Uber Eats functions in a similar way.

There will be a help tab with frequently asked questions.

For additional inquiries, contact https://help.uber.com/Uber Eats.

Another great resource to find answers to your Uber questions is on Uber’s website.

In the case that a driver has a problematic rider, they can file an inquiry by downloading the Uber driver app, going to Help, then Trip Issues and Adjustments, then Issue with a Rider.

Can an Uber drive 4 hours?

Yes, in fact, an uber can drive up to eight hours in a single trip; if you are willing to pay that amount of money.

How many hours can Uber drive me in a row?

Uber drivers can drive any passenger for any amount of time, as long as it is under the driver’s 12-hour driving limit.

Additionally, Uber drivers can drive you across state lines, as long as the ride originated in their home base region.

There is no mileage limit on Uber’s drivers, unlike Uber’s competitor, Lyft.

So go on, take that road trip you’ve always dreamed of – just make sure your Uber driver is ready for a long ride.

Maybe your name will end up on the list of the longest Uber rides in history.

Final Thoughts on Uber’s Hours

Uber and Uber Eats hours offer amazing benefits to both customers and drivers using their convenient 24 hours, seven days a week system.

The level of accessibility and reasonable pricing made possible by Uber’s convenient hours, upfront pricing, and route-based adjustment scale allow for anybody, anywhere, to get where they need to go.

Next time you’re caught in the rain, don’t panic and wait for a taxi; call an Uber.

View All Comments (0) Add A Comment

Similar Articles
Ridesharing

Uber Rules Every Passenger Must Follow

in Customer Service, Ridesharing
Company Logo
Ridesharing

Ridesharing in Austin: The Best Services to Get Around Town

in Basics, Ridesharing
Ridesharing

Uber Transit: Call Public Transport Using Uber

in Basics, Ridesharing
Company Logo