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You have somewhere to be. Whether you’re heading to a wedding, business conference, or early morning flight, you need reliable transportation. What better way to secure your on-time ride than requesting it ahead of time?
If you’ve ever thought to yourself, “I wish I could schedule Uber to come pick me up”, you’re not alone. We get comments and emails about this topic all the time, and it’s clear this is a much-requested feature from passengers. Thanks to a recent update, the Uber rider app now has a scheduling feature that allows users to book a ride for a time in the future.
Scheduling a ride offers many benefits, so it’s no wonder that this feature was a top suggestion from everyday riders and Uber for Business customers. Thankfully, Uber listened to the demand and now you can schedule a ride up to 30 days in advance for any time of day.
In this post, we’ll explain how to schedule rides on the Uber app, how ride reservations work, and how to cancel your reservation if necessary, as well as answer some common questions about this valuable Uber feature.
- How to Make an Uber Reservation
- How Much Do Scheduled Rides Cost?
- Vehicle Options for Scheduled Rides
- How to Cancel an Uber Reservation
- Uber Scheduling FAQ
Making an Uber Reservation
Scheduling an Uber ride is very simple, and can be done with just a few steps within the Uber app. Here are the steps you need to take to do it:
- Open the Uber app.
- Next to the “Where to?” bar, tap the clock icon.
- Select a date and time, which comes in 15-minute windows.
- Tap “Set Pickup Time” and enter your scheduled time.
- Tap “Current Location” to make edits to your pickup location. This location is automatically set to your current location.
- Set the destination you’d like to travel to.
- Select your desired vehicle option
- Look over the information and, if correct, tap “Schedule.”
Once your reservation is in, you can review the details of your upcoming trip by selecting the “Your Trips” category on the menu and tapping the “Upcoming” tab. On the day of your reservation, you’ll receive the usual push notification when your driver has arrived.
It’s important to know that drivers showing up within your requested 10-minute window is guaranteed. In the rare situation that a driver doesn’t make a timely appearance, or you receive a late match, Uber will ensure you receive $10 in Uber credit as compensation.
However, $10 isn’t exactly fair compensation for a missed flight, so make sure your ride is scheduled to arrive earlier than it needs to be when timing is critical.
For a visual explanation, check out the video below:
How Much Do Scheduled Rides Cost?
One of the greatest benefits of scheduling a ride is that real-time traffic and demand will not affect your cost — as long as you schedule it early enough. If your ride is booked at least 60 minutes ahead, you’ll know exactly how much you’re paying and avoid sudden surge pricing in your location.
That said, Uber ride reservations do not carry any additional fees beyond the rates typically included in a standard request, such as:
- A base fare, which is a flat fee based on your location and choice of vehicle
- Per-minute and per-mile charges, which factor in time and distance variables
- A booking fee, which is a flat fee every rider must pay
Vehicle Options for Scheduled Rides
While scheduling your ride is a fantastic option for most situations, there are reasons to opt for real-time requests. For example, if you’re going bar-hopping on a Friday night, it’s doubtful you’ll plan exactly when and where you’ll be picked up. The limitations Uber has on vehicle options for reservations may be another reason to make a normal ride request.
Services available for scheduling vary by location — the United Kingdom only allows riders to schedule UberX and UberACCESS — so it’s difficult to say exactly which ride types can or cannot be reserved. If Uber can’t guarantee your desired option, you simply won’t see the service listed when you’re in the scheduling process.
However, vehicle options have definitely increased since Uber first launched scheduled rides in 2016 with UberX. Nowadays, these vehicle options are commonly available for reservation:
- UberX: The most widely requested Uber service, UberX is your average sedan that offers room for up to four passengers.
- UberXL: Another economy option, you can schedule an UberXL ride to bump up the size of your economy vehicle to accommodate up to six.
- Black: If you’re seeking a premium service for four, scheduling this luxury ride will lead to a professional driver rolling up in a sleek black car exactly when you want it.
- Black SUV: The six-seater version of Black, this ride type provides enough room for you and your friends to ride in style.
Specialty services like Español and UberWAV generally cannot be scheduled ahead of time, but you may be able to schedule an Uber Select ride in some cities.
How to Cancel an Uber Reservation
If your schedule changes and you need to cancel or reschedule your reservation, Uber enables you to do this without cancellation fees anytime before you are matched with a driver.
Luckily, the company makes canceling easy if the need arises. Follow these simple steps to do so:
- Open your Uber app menu and navigate to “Your Trips”
- Tap “Upcoming” at the top
- Select “Edit Time” to reschedule your Uber ride, or select “Cancel Ride” to remove your request altogether
Passengers looking to cancel or edit an Uber reservation can do so at any point before being matched with a driver for that ride. They won’t be charged before they are matched, but if they cancel the ride after being matched with a driver, normal cancellation fees will apply.
Again, if you follow this process in advance, no charges will be placed on your account. However, if you are matched with a driver before canceling, the cancellation fee can be up to $5 for an economy ride, or up to $10 for premium vehicle options.
Uber Scheduling FAQ
Now that you understand the basics of scheduling an Uber ride, let’s address some common questions passengers have about this topic.
1. Does Uber guarantee I’ll get a ride?
Uber very recently implemented what they call the Scheduled Rides Pickup Guarantee.
When you schedule at least 30 minutes in advance of your trip, your driver will arrive to pick you up before the end of the 10 minute window you specify, or you’ll automatically receive a $10 Uber credit for use on a future trip(s). The Pickup Guarantee only applies to UberX, XL, Select, Black, and SUV. Please be ready to leave when your driver arrives.
2. In what scenarios does the Scheduled Rides Pickup Guarantee apply?
If the Uber driver does not arrive within your scheduled 10-minute pickup window, you’ll receive a $10 credit. If will receive this credit regardless of whether you cancel or take your trip. If no driver is available, you’ll be sent a push notification and receive a $10 credit.
3. How can I tell how much my ride will be if I schedule less than an hour ahead?
You won’t receive an exact price for your ride request in this situation. However, Uber will offer a fare estimate that’s as accurate as possible. Sudden surge pricing, among other dynamic pricing factors, may impact your final cost.
If you’d like to estimate the price of an Uber ride, check out our Uber Fare Estimor Guide.
4. Does Uber charge a fee for scheduled rides?
No, they do not. The price for a scheduled ride is the same as a normal Uber ride. The cost of an Uber scheduled ride is the same cost as a normal ride, and pricing depends on the typical factors like demand, distance traveled, the type of vehicle you’re requesting, and the time you scheduled the ride for.
You’ll receive a fare estimate when you schedule the ride using Uber’s upfront pricing, so there won’t be any surprises when the bill comes. Riders will also be notified through the app if Surge Pricing is in effect, it is important to note that surge pricing applies to scheduled rides. This could be a factor if you schedule a ride for a typically busy time, such as the morning or evening rush hour.
5. Will Uber charge me for my reservation immediately after I confirm?
No, Uber doesn’t charge you for making reservations. The payment option you selected for the ride — whether that’s your credit card, PayPal, or another method of payment — will only be charged as usual, following trip completion. If you see a pending charge before you’ve completed your trip, this is likely a temporary authorization hold.
That said, if you need to cancel before receiving a driver match, you won’t have to deal with the hassle waiting for a refund.
6. My app doesn’t provide an option for scheduled rides. What can I do?
If you’re unable to make a reservation, updating your app may be a solution. If your Uber app is already fully updated, consider contacting Uber by filling out and submitting this form. However, even though the feature is rolled out in the majority of cities worldwide, there’s a possibility that your location doesn’t support Uber reservations yet.
7. Where are scheduled rides available?
Uber scheduled rides are available in almost every city that Uber covers. The best way to see if this service is available in your city is to open the passenger app and check for the icon of the car and clock.
8. What kinds of Uber rides can I schedule?
You can schedule any type of Uber ride that you would normally request, including UberX, UberXL, UberSELECT, and UberBLACK. As long as the ride type is available in your city, you can schedule it. The only exception is UberPOOL, which you cannot currently schedule. This makes sense, though, since you’re presumably scheduling a ride because you’re on a specific time table. Due to the inherent unpredictability of UberPOOL arrival times, it’s probably not the option you’d choose to begin with.
9. How far in advance can I schedule a ride?
You can schedule an Uber ride up to 30 days in advance. Just select the pickup date you want when you’re making your scheduled ride selection. So if you’re someone who likes to plan very far ahead, Uber has you covered. Just don’t schedule the ride so far in advance that you forget about it.
10. Does Uber limit the amount of reservations I can make?
Not at all! You’re welcome to schedule as many rides as you want. Every scheduled ride will appear under “Upcoming Trips” to help you remember upcoming plans for the next 30 days. This is especially helpful for long-term business travelers who have set conferences and meetings to attend.
11. How can drivers receive scheduled requests?
Drivers will automatically receive scheduled requests for services they’ve opted in to provide. Reservations will appear as normal requests, but with the benefit of having a guaranteed ride in their desired time frame.
12. How long will my driver wait after arriving?
Drivers will wait five minutes following their arrival. You’ll receive a push notification when they’re at your location, so you’ll know when to start heading over to their vehicle. If you miss this pick-up window, you will be charged a cancellation fee.
13. Can I schedule a ride on Lyft?
Absolutely. Lyft developed a scheduled rides feature before Uber did. Both apps function similarly, giving riders a huge benefit. You can get a detailed walk-through with our guide on scheduling rides with the Lyft app.
Schedule Rides to Fit Your Schedule
When convenient rides become even more convenient, do you have any reason not to request a ride? Ride reservations come with no additional costs and are available for the most popular vehicle options.
We hope you now understand how to schedule an Uber ride for when you need it. Once you know about this feature, it can completely change the way you travel and get around your city. Not to mention, it will let you get just a few precious extra minutes of sleep the night before that big business trip or vacation.
Brett Helling is the owner of Ridester.com. He has been a rideshare driver since early 2012, having completed hundreds of trips for companies including Uber, Lyft, and Postmates. In 2014 he acquired Ridester.com to share his experiences with other drivers. His insights are regularly quoted by publications such as Forbes, Vice, CNBC, and more. He is currently working on a book about working in the Gig Economy, expanding his skill set beyond the rideshare niche. Read more about Brett here.