Have you ever had an early-morning trip to the airport and thought to yourself, “I wish I could schedule Uber to come pick me up”?
If you have, you’re not alone. We get comments and emails about this topic all the time, and it’s clear this is a much-requested feature from passengers.
Thanks to a recent update, the rider app now has a scheduling feature that allows users to book an Uber ride for a time in the future. In this post, we’ll show you exactly what steps you need to take to schedule your next Uber ride, as well as answer some common questions about this valuable Uber feature.
Scheduling an Uber ride is very simple, and can be done with just a few steps within the Uber app. Here are the steps you need to take to do it:
- Open the Uber app.
- Next to the “Where to?” bar, tap the clock icon.
- Select a date and time, which comes in 15-minute windows.
- Tap “Set Pickup Time” and enter your scheduled time.
- Tap “Current Location” to make edits to your pickup location. This location is automatically set to your current location.
- Set the destination you’d like to travel to.
- Look over the information and, if correct, tap “Schedule.”
That’s it! You don’t even have to confirm the ride request on the day of. For a visual explanation, check out the video below:
When riders schedule an Uber, sometimes they have to cancel their upcoming trip due to last-minute issues or conflicts, such as a change of flight time or a canceled trip. Luckily, the company makes canceling easy if the need arises.
- Navigate to “Your Trips” within the rider app.
- Select the option labeled “Upcoming.”
- Tapping “Cancel Ride” or “Edit Time” will allow a rider to cancel a scheduled Uber ride.
Passengers looking to cancel or edit an Uber reservation can do so at any point before being matched with a driver for that ride. They won’t be charged before they are matched, but if they cancel the ride after being matched with a driver, normal cancellation fees will apply.
Now that you understand the basics of scheduling an Uber ride, let’s address some common questions passengers have about this topic.
1. Does Uber guarantee I’ll get a ride?
Uber very recently implemented what they call the Scheduled Rides Pickup Guarantee. According to Uber:
When you schedule at least 30 minutes in advance of your trip, your driver will arrive to pick you up before the end of the 10 minute window you specify, or you’ll automatically receive a $10 Uber credit for use on a future trip(s). The Pickup Guarantee only applies to UberX, XL, Select, Black, and SUV. Please be ready to leave when your driver arrives.
2. In what scenarios does the Scheduled Rides Pickup Guarantee apply?
If the Uber driver does not arrive within your scheduled 10-minute pickup window, you’ll receive a $10 credit. If will receive this credit regardless of whether you cancel or take your trip. If no driver is available, you’ll be sent a push notification and receive a $10 credit.
3. Does Uber charge a fee for scheduled rides?
No, they do not. The price for a scheduled ride is the same as a normal Uber ride. The cost of an Uber scheduled ride is the same cost as a normal ride, and pricing depends on the typical factors like demand, distance traveled, the type of vehicle you’re requesting, and the time you scheduled the ride for.
You’ll receive a fare estimate when you schedule the ride using Uber’s upfront pricing, so there won’t be any surprises when the bill comes. Riders will also be notified through the app if Surge Pricing is in effect, it is important to note that surge pricing applies to scheduled rides. This could be a factor if you schedule a ride for a typically busy time, such as the morning or evening rush hour.
4. Where are scheduled rides available?
Uber scheduled rides are available in almost every city that Uber covers. The best way to see if this service is available in your city is to open the passenger app and check for the icon of the car and clock.
5. What kinds of Uber rides can I schedule?
You can schedule any type of Uber ride that you would normally request, including UberX, UberXL, UberSELECT, and UberBLACK. As long as the ride type is available in your city, you can schedule it. The only exception is UberPOOL, which you cannot currently schedule. This makes sense, though, since you’re presumably scheduling a ride because you’re on a specific time table. Due to the inherent unpredictability of UberPOOL arrival times, it’s probably not the option you’d choose to begin with.
6. How far in advance can I schedule a ride?
You can schedule an Uber ride up to 30 days in advance. Just select the pickup date you want when you’re making your scheduled ride selection. So if you’re someone who likes to plan very far ahead, Uber has you covered. Just don’t schedule the ride so far in advance that you forget about it.
7. Does Lyft have a scheduled rides feature?
Yes, Lyft has a similar feature that allows passengers to schedule rides in advance. To learn more, visit this page on the Lyft website.
Schedule Rides to Fit Your Schedule
We hope you now understand how to schedule an Uber ride for when you need it. Once you know about this feature, it can completely change the way you travel and get around your city. Not to mention, it will let you get just a few precious extra minutes of sleep the night before that big business trip or vacation.
Have you used this feature to request a ride? How did it work? Let us know by dropping a quick description below!