Have you ever had an early-morning trip to the airport and thought to yourself, “I wish I could schedule Uber to come pick me up”?
If you have, you’re not alone. We get comments and emails about this constantly, and it’s clear this is a much-requested feature from passengers.
Thanks to a recent update, the rider app now allows users to schedule an Uber ride in advance.
How to Make an Uber Reservation
Scheduling an Uber ride is very simple, and can be done with just a few steps within the passenger app. Here’s the steps you need to take to do it.
- Next to the “Where to?” bar, tap the clock icon.
- Select a date and time, which comes in 15-minute increments.
- Tap “Set Pickup Time”.
- Tap “Current Location” to make edits to your pickup location. This location is automatically set to your current location.
- Set the destination you’d like to travel to.
- Look over the information, and if correct, tap “Schedule”.
How to Cancel an Uber Reservation
When riders schedule Uber, sometimes they have to cancel their reservation due to last-minute issues or conflicts. Luckily, the company makes cancelling easy if the need arises.
- Navigate to “Your Trips” within the rider app.
- Select the option labeled “Upcoming”.
- Tapping “Cancel Ride” or “Edit Time” will allow a rider to cancel a scheduled Uber ride.
Passengers looking to cancel or edit an Uber reservation can do so at any point before being matched with a driver for that ride. They won’t be charged before they are matched, but if they cancel the ride after being matched with a driver, normal cancellation fees will apply.
Note on Uber reservation requests:
When using this feature, it’s important to keep in mind that a scheduled Uber ride is not guaranteed, given the nature of the on-demand rideshare service industry. If all the drivers in your region are slammed with ride requests and are actively filling them, your ride may not be fulfilled.
According to the information page on the topic,
Q: Am I guaranteed to get a ride?
A: Uber actively monitors availability to ensure that a car will arrive during the period you schedule a ride, but does not guarantee your scheduled ride. In the rare case a car cannot be found, you’ll be notified immediately.
If you schedule Uber and the driver isn’t available, they’ll let you know ahead of time and then you can open the app and request a ride like normal. Keep this in mind, otherwise if you don’t, you may get stuck without a ride.
What does an Uber Scheduled Ride cost?
The cost of an Uber scheduled ride is the same cost as a normal ride, and pricing depends on the typical factors like demand, the type of vehicle you’re requesting, and the time you scheduled the ride for. Riders will be notified through the app if Surge Pricing is in effect.
Where are scheduled rides available?
Uber scheduled rides are available in almost every city with Uber coverage. The best way to see if this service is available in your city is to open the passenger app and check.
Have you used this feature to request a ride? How did it work? Let us know by dropping a quick description below!