Grubhub offers delivery from many of your favorite restaurants, but when is delivery service available?
This post will outline the Grubhub hours of operation that customers can expect the service to be available.
You’ll also find out about the different ways to order from Grubhub and get your food delivered right to your door.
So whether you’re looking to place a quick order or want to know more about Grubhub’s delivery options, this post has got you covered!
Table Of Contents
Is Grubhub Instant Delivery?
Grubhub is considered an instant delivery service.
This means that you can order your favorite foods and have them delivered to your home or workplace whenever you’re hungry.
Of course, instantly doesn’t quite mean right away.
You won’t receive your food in a matter of minutes, although that isn’t possible with any delivery service.
After placing an order with the Grubhub food delivery app, it normally takes between 30 minutes to an hour for your food to arrive.
During this time, Grubhub drivers are waiting for the restaurant to prepare the order and navigating traffic to deliver the food to you.
Grubhub is a favorite delivery tool for students on campus because of its service hours, low delivery fee, and versatile food options.
Suggested Read: How to use Grubhub
Understanding Grubhub Hours
Let’s look at Grubhub’s operating hours to help you get an understanding of how the delivery service operates.
Does Grubhub Deliver All Day?
Grubhub has extremely flexible delivery hours.
They deliver tasty snacks and meals from local and popular dining locations all day.
They deliver as soon as restaurants open in the morning for breakfast, and deliver throughout the late evening.
Does Grubhub Deliver At Night?
Late-night hunger is a thing of the past thanks to delivery services like Grubhub.
Grubhub delivers food from open and participating restaurants late into the night.
What Time Does Grubhub Stop Delivering?
Grubhub delivers per the hours of most restaurants.
Most orders need to be submitted by midnight to be picked up and delivered by Grubhub.
With midnight deadlines, users must submit their order on the app no later than 11:55 pm.
They can expect their food by 12:30 am.
Does Grubhub Deliver 24/7?
Technically, Grubhub delivers 24/7.
They operate in response to the hours of the restaurants they serve.
So, if a restaurant is open 24 hours, their delivery drivers can pick up and deliver to you.
Grubhub also offers 24/7 customer service, so should you encounter a delay or a mistake with your order, you can have your issue attended to day or night.
Typical Grubhub Delivery Hours for Most Cities
Grubhub hours largely depend on the city.
For example, a major city like Chicago, New York, or Seattle may have restaurants open 24-hours, while a smaller city may close at or around midnight.
Fridays and Saturdays are typically the busiest days for restaurants and when they make the most money.
These then are the busiest days for Grubhub delivery drivers because restaurants are open later, often until 2 or 3 in the morning if they close at all.
When Does Grubhub Not Deliver?
Grubhub delivers whenever the participating restaurants are open, including national holidays like Thanksgiving, Christmas, and New Year’s Eve.
Naturally, Grubhub doesn’t deliver when the restaurant in question is closed or no longer accepts orders.
Can You Schedule a Grubhub Order?
Customers can schedule a Grubhub order with any restaurant taking part, up to 4 days in advance.
We’ll touch on this in more detail in a moment.
Troubleshooting: Grubhub Not Delivering
Occasionally, customers may experience issues with Grubhub not delivering.
Since Grubhub is open for business, whenever its restaurants are, this can cause a little confusion for users.
If Grubhub is Temporarily Closed
If you log on to Grubhub and notice the restaurant you wanted to order from says they are “temporarily closed,” this may indicate a couple of issues.
Grubhub may not have any available drivers to pick up orders from that location.
They will mark your area’s restaurant as temporarily closed.
It is also possible that the restaurant hours have changed, or they have chosen not to accept delivery and takeout orders for the time being.
Why is Grubhub Closed?
The good news is, Grubhub doesn’t close.
But a restaurant may not be open.
If a restaurant is not accepting takeout deliveries, the restaurant owner may mark their restaurant as closed on Grubhub.
Late Grubhub Orders
As inconvenient as it can be, sometimes what we deliver comes to us later than expected.
This can occur for several reasons, some of which may be entirely outside of the control of the Grubhub driver bringing your food.
Why is My Grubhub Order Taking So Long?
There are several reasons your Grubhub delivery orders may take longer than usual to be delivered.
For starters, the restaurant you order from may experience a higher than expected volume of orders.
If you ordered your food during peak hours between 11 am and 2 pm and 6 pm to 9 pm, you can expect the restaurant to be busier than at other times of the day.
The size of your order will also play a role in how long it takes for you to receive it.
If you placed a large order or ordered for multiple people, it may take the restaurant longer to fulfill the order to the customer’s specifications.
Of course, there are reasons the driver themselves may take a while to deliver your food once they have it in their possession.
Inclement weather such as rain or snow may force the driver to drive more slowly.
Heavy traffic can also be a significant factor in how long it takes the driver to get to your address.
Although it may be frustrating, most of the time, the reasons a Grubhub order is late are legitimate.
It is possible to track any orders made through Grubhub by navigating to the map feature on the app.
Simply tap on the “My Grubhub” link in the app and select “Track” to open the map feature for your most recent order.
This allows you to see the location of the assigned driver and track the status of your order from start to finish.
What Happens if My Grubhub Order is Late?
Because Grubhub is open 24/7 and offers a Grubhub Guarantee, if your order is late you have several options.
The Grubhub Guarantee states that all food ordered through Grubhub will be ordered at the lowest possible price and delivered on time.
If food is late, the company offers its patrons a $5 coupon off their next order.
To obtain this coupon, send an email to the Grubhub online support desk within 24-hours of your order.
In your email, explain the issues you encountered and why they did not meet your expectations.
A company representative will be in touch within 24 hours.
How to Avoid Late Deliveries
It is entirely possible to avoid late deliveries.
You can do this by scheduling a delivery ahead of time for outside of peak delivery hours, or taking advantage of Grubhub’s premium service.
Schedule a Delivery
Deliveries with Grubhub can be preordered up to 4 days in advance.
This is ideal for planned office lunch meetings, having dinner ready when you get home from work, or even as a post-workout meal.
Scheduling a delivery is simple.
All you need to do is log on to the website or mobile ordering app and search for the food or restaurant you’re in the mood for.
After selecting your items and adding them to your bag, you can set the day and time you want the order delivered.
Then complete your order.
The availability of the preorder function depends on the operating hours of the restaurant you order from.
You can place orders for restaurants that are currently closed if they are open at you would like the food delivered.
You will receive a restaurant confirmation as the order is being prepared.
Avoid Peak Hours for Grubhub Drivers
Peak hours are not the best time to order food if you are in a hurry.
Grubhub drivers’ peak hours typically coincide with the peak hours for restaurants.
This means the lunch and dinner hours, although traffic and order volume for the area you live in may affect this slightly.
Sign Up for Grubhub+
Alternatively, you could sign up for Grubhub’s monthly membership Grubhub+.
With Grubhub+, members have access to unlimited free delivery on orders of $12 or more, as well as a host of exclusive perks like coupons and promos.
Guests also get 1 free meal equaling $10 per month.
The membership costs $9.99 a month and can be canceled anytime.
Grubhub is an incredibly convenient mobile ordering delivery service.
For more than a decade, the company and its drivers have been delivering food quickly.
Whether you opt-in for the company’s monthly premium service or not, be rest assured that whatever time of day you crave your favorite restaurant meal, Gubhub will deliver your order fast and reliable.
What more can you ask for?