Lastly, click on the Deliver button once you’re in the car and ready to drive. The Instacart app will give you various options, including navigation, messaging the customer, calling them, and viewing the order details.
After arriving, hit the Arrive button. There should be a couple of options, depending on the customer’s preferences.
First, you’ll need to directly hand the order to the customer. You’ll need to locate the customer’s exact address, knock on their door, and give them their products.
Second, the customer can direct the shopper to leave the order at their door. In this instance, you’ll need to snap an image of the fulfilled order at the correct address.
The third option would require you to scan the customer’s ID to verify their identity. This is done in cases of prescription medication or age-restricted products.