Some shoppers can steal from the client’s order, scan extra products, or deliver empty bags. If Instacart suspects this behavior, they’ll immediately deactivate your account.
The scams don’t stop there, though. They also affect shoppers. For example, some shoppers utilize third-party bots, snatching new orders as they appear. Since this reduces the available batches for other shoppers, Instacart can immediately deactivate your account for this activity.
Customers can contact shoppers, promising them a large tip if they pick up items that aren’t on the shopping list. Then, the shopper will be left paying for the products out of their pocket, with a low rating, and risk of deactivation.
Shoppers have also reported phishing scams. Scammers will pose as Instacart employees and call the contingent workers asking them for sensitive information.
If any of these situations happen, they can affect your good standing with Instacart. So, contact Instacart immediately through their email, alerting them of the suspicious activities.