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How to Contact Shipt Shopper Customer Service When You Need Help

help you need, when you need it. As a Shipt Shopper, you’re not alone; Shipt Support is available 24/7 to assist you. Let’s discuss how you can contact them and other resources at your disposal.

Contacting Shipt Support

1. Methods of Contact

  • Phone: For immediate assistance, you can call Shipt Support. This is the best option for urgent issues.
  • Live Chat: Accessible through the Shopper app, live chat is perfect for quick questions while you’re on the go.
  • Email: For less urgent inquiries or feedback, email is a suitable option.

2. Be Prepared

  • Have Order Details Ready: If your query is about a specific order, have the order number handy. This allows the support team to quickly access the necessary information and assist you more effectively.

Staying Updated

1. Emails and In-App Notifications

  • Shipt regularly sends updates and important information via in-app notifications and emails. These can include app changes, updates specific to your metro, and other relevant announcements.

2. Shopper Hub

  • The Shopper Hub is an online knowledge base. Whether you’re unsure about something in the app or need tips on communicating with members, this is your go-to resource.
  • Regularly check the Shopper Hub for the latest information and helpful guides.

3. Shipt Shopper Lounge

  • The Shipt Shopper Lounge, an official Facebook group, is a community where you can connect with fellow shoppers.
  • Share experiences, solutions, milestones, and engage in community involvement. It’s a great place to learn from others and feel part of the Shipt Shopper community.

Pro Tips

  • Bookmark the Support Number: Save Shipt Support’s contact number in your phone for quick access.
  • Stay Active on Shopper Lounge: Engage regularly in the Shopper Lounge. The shared experiences can be incredibly valuable.
  • Regularly Check Your Notifications and Emails: Staying informed is key to being a successful shopper.


Remember, Shipt Support is always there to help you. Whether it’s an issue with an order, a question about the app, or general advice, don’t hesitate to reach out. Utilizing the resources available to you, like the Shopper Hub and the Shopper Lounge, will also enhance your experience as a Shipt Shopper.

Being proactive, staying informed, and knowing how to get help when you need it are essential components of your success with Shipt.

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